I've used this hairdressers for quite a number of years. I'm always very nervous when I go to the hairdressers for the first time!! I can't understand the bad reviews!! I must admit there are only two of the ladies I trust with my hair. Those are Lida and Tina. Brilliant cutters and stylists. I'm happy to answer any questions about the hairdressers. For some stupid reason it's saying I live in the US. I don't I live nearby in Bromley. read more

The good thing is that you don't have to make an appointment. I walked in and asked the lady how much would it roughly be to have a my hair washed, cut and blow-dry, she gave me a leaflet and let me know they were shutting at 6 (I think it was about 5 at the time.) I asked if I could have wash-cut-blowdry and she said "Yes but as I said we shut at 6". She really wanted me to know they shut at 6, kept talking about the leaflet and promotions, wasting time talking instead of getting the job done. The shampoo and the cutting were not pleasant, the lady was not careful nor gentle, kept pulling my hair, hitting my ears, not to mention the combing... ouch! Luckily the salon was empty, but as soon as her assistant showed up she started moaning and bitching to her, showing annoyance because of a last minute customer (me). She didn't really do what I asked for (a bit of restyling), just trimming instead, so I had to go somewhere else a couple of days later. I had been to another Supercuts salon before (Liverpool Station) and they did a very good job, in terms of customer service and the actual haircut. I don't recommend going to this one unless management and staff changes. read more

Well, you get what you pay for. This place is SUPER cheap (c. £18 for a long hair wash and cut) and you don't need to make an appointment so it's really convenient for someone like me who doesn't decide until the last minute to have a trim. You simply walk in and wait for your turn. I think my longest wait was 15 minutes, so not too bad. The hairdressers are people who probably just scrapped through hair school, but they get the job done, whilst bitching to each other about how much they hate their job If you can tolerate that, and the fact it's like a factory (you won't get more than 15 minutes spent on your hair!) than it's not too bad. Just don't go in for anything more than a trim, styling is a definate no no!! Just think of it as the Ryanair of hairdressing. read more

This had to be my worst haircut experience, by far, ever. My dry hair was shampooed (unnecessarily) twice. It was then brushed with a tangleteeze until I thought my head would bleed. Lots of hair in the TT at the end of the brush through - has the hairdresser never been told you are meant to start near the ends? I use a TT each day without issue and nearly had to ask if I could do it myself. Even once "brushed through" it was still full of knots as she was combing it out to cut - probably something to do with how roughly it was shampooed, as if it was the dirtiest hair in the world (washed the day before). Head and hair then pulled, vigorously sidetoside whilst drying with lots of hair coming out. I felt like a child having her hair brushed ready for plaiting before school - and felt like crying. No amount of face pulling and wincing altered the approach. And I only wanted a trim - which was £36!!! I should have gone to RUSH which was only £10 more but what a difference between them. Needless to say I won't be returning. I have only given one star because actually the cut is not that bad - although having said exactly what I wanted I was then asked how I would like my fringe cut...you are supposed to be the "experts" and I would object to telling you how to do your job even if the price was the advertised price, not an inflated one. They only cut the bottom off and cut my fringe, left the layers as I was growing it out although to be honest I think this was just laziness as all they could be bothered to talk about was the Queen's visit. Whilst my hair was being dried at the front the cord kept smacking me in the face (no notice taken by the assistant) and 7 times I was hit above the ear with the end of the dryer (the end that sucks in air). It was a horrible, painful and unpleasant experience. DON'T GO. I really did feel like YELPing. read more