I have frequently visited my God-Grandmother who stayed here for a while for rehabilitation after a…read morehospital visit, transitioning to return home. I was really pleased with the quality of the facility. They have a wonderful selection of staff that genuinely care about people. When you show your face and show that you care, it helps them care a little more too. Most rooms are shared with a curtain dividing for privacy. There are many events and social gatherings that are hosted here for those willing and able to get out and mingle indoors with their neighbors. They also have a great menu selection that residents can pre-select. No facility is perfect, but this is definitely one of the better ones and depending on your insurance, you'll see it on the bill (lol).

Nursing care excellent service and office experiences are very effective and efficientlyread more

the care was amazing they are new and lovely Nurse V will take care of you make sure food is…read morecompletely stocked. The CNAs will cook clean bath change diapers and entertain the elderly. I wish I got more training personally and did more studying about the job. I take full responsibility for that. Nurse V does everything by her self which makes it hard to train everyone by herself. I was wrong they are figuring it out and I would trust my dad being there. I'm sorry for not doing proper research.

They are a wonderful facility! My Mom has been there since January and they take such good care of…read moreher.

We moved my Mom from another AL facility due to neglect. My daughter and I toured on Wednesday,…read morebrought my Mom for a tour Thursday and moved my Mom in on Friday. She loves the many social activities! The entire staff has been beyond helpful! The response to Mom's call button is 2 - 8 minutes. Mom is receiving excellent care. The residents are friendly and my Mom has made many friends. My Mom truly feels like she is home. I would give SCV 10 stars if possible

My family's experience with Spring Creek Assisted Living was mixed…read more On the positive side, my mom had a safe, comfortable space during the short time she was there. The food was good, and most of the daytime staff were kind and respectful to our family. We appreciated those individuals who showed care during an incredibly difficult period. However, there were significant issues that overshadowed these positives. Overnight staff repeatedly refused to assist our 24-hour hospice nurses with basic care needs such as turning my mom and helping keep her clean. This was especially concerning given her condition and the fact that hospice staff were present and asking for support. The most distressing issue came after my mom passed away. While she was alive, we fully paid the agreed-upon rate without dispute even though my mom was on 24-hour hospice care. However, after her death--despite the fact that she had lived at Spring Creek for only eight days and was on 24-hour hospice care the entire time--we were still required to pay an additional full 30 days of rent, including room and board and a full level-of-care fee. This was demanded even though the facility no longer provided--and in many cases never had to provide--care, medication administration, or meals. Of course this was outlined in the contracts I had signed while under duress and in crisis. During our immediate period of grief, administration was unwilling to have a compassionate or reasonable conversation about this. Instead, we were met with rigid demands and threats of late fees if payment was not made. At a time when we were mourning, this approach felt deeply lacking in empathy and left us feeling taken advantage of. While Spring Creek may be a good fit for some families, I would strongly encourage others--especially those considering short-term or hospice-related stays--to ask very detailed questions about overnight staffing support and financial policies after a resident's death.

Conroe Health Care Center has a one-star rating. The director of nursing has had about 15 jobs in…read more10 years. I would not recommend this healthcare facility. I know there are others that are rated higher who do not have this director of nursing.

great place very clean and almost new .The food was pretty pretty good. Nurses came whenever i…read morecalled . I was there almost a week recovering from second shoulder total reverse replacement. they did therapy 45 min per day not on shoulder but up walking on a cane and bike .so glad I went there great private room with a view too.