I have been dealing with this company for several years I…read morehave had nothing but amazing service from repairs to buying new frames and lenses. Have gone to other opticians in the past and have always been left wanting. From the moment you walk through the door, be confident that you will receive the highest quality and service.

Hands down the best place in the Maritimes to get NEW designer eyewear! I get compliments on the…read moreTom Fords I bought there every time I wear them. In love! Customer service is excellent! Not pushy, knowledgeable, and really listen to what you are looking for.

I went for an eye exam on Jan. 30th (pricey exam), ordered glasses and was told they would contact…read moreme when they came in (about 2.5 weeks). I didn't hear from them by Feb. 26th, so I called and they told me they were there, and have been for a couple of weeks. I asked why no one contacted me, they replied they did, through text. I did not receive a text message at all from them. When I went to pick up the glasses, same day as I called, I was given them to try on and told it would take time to get used to them, which I already knew from the exam. I asked about no one contacting me and he told me the customer usually calls to inquire. That is not what I was told when I ordered them. If I would have known that, I would have called sooner. When I got back to work, I put them on and they kept falling down my nose. My boss informed me that they should have done a fitting before I left. They did not. I feel that I didn't get very good customer service and would not recommend this company. I will try the glasses for two weeks, but I don't appreciate having to take the time to go back again to be fitted when it should have happened the day I received them. Good to know for next time.

Appalling experience in a office that open tonic and tiny for ALL TO HEAR . Health is private and…read morewe could hear a girl shouting off to clients what state their eyes are in . Very stressful plus lack of chairs ,only 4! . The woman sat behind reception looks lazy and not good as for company . Will never go to them again ! Infuriated as to fact they'd not accept our up to date insurance . They're in it for the money . Beware this horrible company !

Often finding myself browsing through Winners and coming out empty handed lately. The Dartmouth…read morelocation especially I don't know what it is. I find that this season shoe selection is terrible and not enough variety to it. As well tyring to find some new summer tops in my size and shape is almost impossible as the sizes are not there. Now if you are a small framed person then sure go but anything else is challenging. One thing that I can say about Winners is that I do like the fact that more products meaning hair,bath and beauty are coming into the store and at good prices. Just waiting for the full line of Big Sexy Hair to come in.

I haven't purchased clothes anywhere else since 2002…read more For that matter, I suppose kitchen appliances, bathroom linens, shoes, or books anywhere else either. I think that says it all. P.S. Dear Winners: I know you think I haven't noticed that prices seem to be creeping up lately...well I have. And I don't like it. If you're not careful you may see me at the mall on Saturdays. But thanks for all the Steve Maddens you've given me over the years.

Amazing service went in one day not even looking to buy glasses and a guy gave me a rundown on a…read morepair of sunglasses 2 days later I bought them. I highly recommend this place awesome costumer service

If you want a hassle free experience, DO NOT shop at the Sunglass Hut…read more I bought a pair of Ray-Bans for my son's birthday at The Sunglass Hut at Halifax Shopping Centre, first making sure of the return and refund policy. The gift was a surprise so I wanted to ensure he could return them for a refund and have the freedom to buy elsewhere if they didn't have what he liked. I had a pair in mind that I thought he might like so went in and asked for them. The salesperson gave me the spiel about all the benefits about being able to return them within 90 days--no hassle, etc. Believe me, it's been a GIANT hassle. A couple of days later when I was getting ready to gift wrap them, I took them out of the case and tried them on only to discover that the coating had gaps around the edges and there was a scratch on them. For $300! I took them back and a nice lady replaced them. I gave my son the gift and he didn't hate them but thought another pair might suit him better. He went in with the gift receipt they suggested I include with the gift and he picked out a pair that was about $80 cheaper. He came back with a GIFT CARD that he will NEVER use. I was NOT happy. I returned to the store to see why they did not give him money back. Apparently it was because he did not have the original credit card. They did NOT tell me that a gift receipt would mean that he would only get a credit. In fact, I had sent him a photo of the receipt just to make sure he wouldn't get hassled. He's 22, doesn't like shopping and just accepted what the salesperson told him. The next morning, I'm swamped but annoyed enough to head back to the store to get our $80 back, since I DO have the original credit card and receipt. They WOULD NOT give me my money back because "there's nothing in the system that will allow that". I asked the clerk for a number for the head office. She said she didn't have one. She gave me a customer service number which I called and was told that the issue would be escalated and I'd hear from someone in 24 to 48 hours. No one from head office called me back. The store manager (who probably has six months experience and zero decision making ability) called, interrupting my dinner, to "apologize for the experience" but couldn't actually DO anything but waste more of my time. I told her that I wanted to speak with someone from head office as promised and she said she would pass it on to her regional manager. I asked for the email of her regional manager and the store manager refused to give it to me. I'm still waiting.

I have been going to Eye World since I was probably 5 years old or younger (had glasses at 9 months…read moreold) and at one time held their record for most pairs of glasses in a year (not sure they keep these unofficial stats anymore) but was told I eventually was beaten out. Their original location was on Portland Street on the corner where the Taxi company is now and then they were in MicMac Mall for a number of years and now in their new home on Baker Drive. The one thing that hasn't changed is the customer service is fantastic. Helpful, professional, and informed. This is a family run business with Ray and Kathy Dickens still running the show. Their son Greg and the rest of the capable staff continue the service level that I've come to know for the over 35 years I've been getting glasses from them.

From the owner: See the world in crystal clarity by scheduling an eye care appointment at the optometry clinic of…read moreDr. Wafa'a Al-Atrash. As a family owned and operated business, we can help ensure optimal eye health and also assist you with selecting a pair of top-quality prescription glasses or contacts, from industry leading brands like Nikon, Menizzi, Calvin Klein, Fendi and Silhouette. For more information, please call us or visit our website.

They were sooo kind. They were able to get me in within a couple hours when I was worried I might…read morehave a serious issue. I had the first eye exam of my life with them today and they were super super nice and very knowledgable. They explained what everything was and how it all worked which helped me feel more comfortable with a new experience. 10/10 Would highly recommend, especially for anyone with any anxiety about going to an eye doctor. :)

I've been putting off seeing the optometrist for years, and after finally breaking (it's getting…read moredifficult to read at school) I couldn't be happier with the service I recieved at Ocean. The staff were incredibly welcoming and knowledgeable, I even got to have a great eye conversation (I'm a neiroscience student) while looking at my eye exam photos. Very intelligent and friendly people! The price of the glasses themselves was a bit high; however, if I'm going to get glasses that I feel good about, quality is important! And Ocean has top quality frames and lenses. I'm a happy customer, and feel much better about the whole four-eyes transition!

Ecko Unltd in Dartmouth Crossing is a spacious urban clothing store that specializes in keeping…read moreprices low and quality high. I'm not a usual patron of the Ecko brand, but I've found their accessories for great prices on sale and had to spread the word to my friends about it. Aviators that have lasted me two summers were purchased at Ecko for ten bucks. If you're looking for a pair of shades then check out the latest trends at this store, they always have lots of stock and selection great for browsing.

Ecko is one of the favourites for the teens and young adults. This is a great store , I have to…read moreadmit the clothes are of good quality, you will find it a little more expensive than some, but well worth it. I like the selection for the guys. Ecko staff is usually young but will help you if you ask. They seem to really hit it with the accessories at this store. I like the selection and I do like the brand and designs. I think they are pretty reasonable compared to some.

The watch returned because it was broken -- sounds are not comfortable -- and yet the return was…read morerejected on the pretext of "scratches". The scratches were basically and had nothing to do with the problem, and the shop ignored the real malfunction and did not provide any refund or replacement. I left the store with the watch and without any support. This experience was worse than expected and completely unacceptable

I attempted to get the battery on my Seiko Coutura diamond accented, sapphire crystal watch…read morereplaced in San Diego and Sacramento without success. The staff at the Halifax Watch Company replaced the battery, set the date and time within 5 minutes. The shop was very clean, the staff friendly and helpful, I definitely recommend the Halifax Watch Company for watch sales and service.

Finally, a bit of selection. My search for frames has taken me to a handful of far from spectacular…read morespectacle purveyors. Hakim fits the bill when it comes to variety, carrying a large array of differing shapes, colors and sizes. I was greeted and given the dirt promptly by an efficient and bold young woman. She advised me of the deals (buy 2 for $199), but frankly I'm only in the market for one simple pair at this point. I checked out all of the sections, definitely favoring the "World Traveler" area which houses new vintage frames from the early 80s - Yowzah, there were some sweet designs happening under this heading. I popped around and tried on a half dozen frames, but in the end, the prices were giving me the heebie-jeebies. I understand that specs come at a cost, but I'm just not willing to dish out a small fortune for a pair of plastic lens holders. I've opted to go with an old set of frames that my mother once used, so now I'll only have to dish out for the prescription. However, if any store were to sway me otherwise based on variety and trend-appeal, I definitely would have to go with Hakim for their extensive spectacle offerings.

I have never purchased glasses at this shop, but I did pop in here last summer when I needed my…read moresunglasses adjusted. Hakim popped the lenses out, cleaned them, put them back and tightened the hinges on both sides all for free! I'll definitely be back here with any glasses related issues I may have in future!

Buying glasses can be a stressful time due to financial concerns and/or poor coverage from a work…read moreor private benefits plan. They have arranged frames from lowest to highest to help you choose within your budget. They will do everything they can to help you get the best price, going so far as to wrangle numbers to make sure you have any discount or promotion you are eligible for. There's help picking out frames if you wish and finding something that suits your face shape and your style. The only con for some, but not for us, was that it takes 2 - 4 weeks to get your glasses back. This is because they have their own lab and they are the only one around here who does. They have a husband and wife team in the lab making every single lens from scratch customized precisely to your prescription. It is just the two of them working on all orders from the four stores in HRM, that's why it takes the 2 - 4 "weeks. I'm fine waiting for quality work while supporting local businesses. We have our eye exams elsewhere as we really like our eye doctor but his pricing for glasses is not usually competitive. So this review is limited to the retail side as we were not examined by eye doctors there. I suspect they would be as lovely as the optician who sorted us out. They have four locations around HRM. I highly recommend them for getting glasses or contact lenses. Top of the line service here.

On March 11, my upper eyelid became inflamed. I visited an ophthalmologist the following day at…read moreEyes on Portland; the appointment lasted about 10 minutes and included an eye pressure measurement and a vision test. After a month of treatment with the prescribed ointment, I returned for a follow-up visit. My eye pressure was checked again (it was slightly elevated, but I was not told the actual value). The ophthalmologist examined my eye and asked me to come back in a week. At the next visit, the optometrist measured my eye pressure and said it was "normal." My question about the actual pressure reading was ignored, as was my question about the diagnosis. The ophthalmologist did not see me in the office. Instead, she briefly came out to the waiting area and stated that this condition would stay with me permanently and would return from time to time. When I asked the ophthalmologist to name the diagnosis, I was told to speak with an assistant, after which the doctor returned to her office. I then asked the assistant to provide me with the diagnosis and the name of the prescribed medication in written form. I was told that this document would cost $90. Two days later, I contacted the clinic again and requested the shortest possible written information stating only the diagnosis and the medication name. I was again told that I would have to pay for it, this time $35. As a former public servant prior to retirement, I have never encountered this type of service. I am not filing a complaint but rather trying to understand whether this is standard practice or a local anomaly. If I am convinced in the comments that this is standard practice, I will accept it as such; otherwise, I will proceed to file a formal complaint based on this review.