I asked the staff to freeze my account due to a surgery for cancer treatment and wasn't informed that I had to call corporate to do this. I saw charges hit my account and upon calling corporate to rectify, no one would return my calls. someone finally responded after 2 months of charges and they are the nastiest, most rude customer services reps I have ever experienced. The greed and pure evil tone of two women Wendy and another manager was disgusting. They refused to help although I received no services for two months. The oner would probably be so shocked to see how their business is being represented. They refused to have the regional manager or owner call me. BAD BUSINESS FULL OF GREED read more

I have been going to this location for quite a while now and I'm so impressed with the staff, equipment and level of service provided here. They have all of the latest equipment in tanning and the staff wants to make sure that you have a great experience. Their prices are affordable and they have plans available for any budget. read more

I ended up similar predicament 2 years ago because I had a back injury after getting "membership" I had to figure out what to do with it instead of being charged every month they are great., I was able to keep my membership for about a third of what it cost now ,for five dollars a month ! also, the five dollars they charge to keep your membership at that rate added up for all those months and I ended up getting it back in an in-store credit ! soooooo.... yeah I think they're very fair very knowledgeable. I'm not a college student and I figured it out. ! read more

I like Sunday's. I've had a membership for a while now. It's expensive to be able to tan in the high octane beds (hehehehe) Anyways. This isn't my favorite spot but it's conveniently located down the road from my gym so I stop here when I'm gym'n up that day. The place is always clean. The girls in the front could use some smiles. They don't look very happy to be there. They also don't have a sun select bed. They do have a blueberry bed that is pretty good. read more

Sundays Sun Spa Wellness - The blueberry!!! - Spray Tanning Near Me - Chesapeake, Virginia

Customer service has always been very important to me. Frontline employees can literally make or break a business. Thanks to Megan and Kaylee at the Volvo Parkway location I was able to find the wellness program that fit my needs. Not because they pushed any products or tried to give me advice. It was their welcoming attitude and their knowledge of each and every piece of equipment they offer. Honestly, if my introduction to Sundays was a bad experience I would never have decided to stay. These two intelligent young women showed an energetic approach to what Sundays has to offer. I especially want to thank Megan for helping to fully understand the equipment. She noticed that I could use a little bit more help then most and she was so patient in explaining the equipment to me! I'm a member now and I love the cleanliness of the spa. I love the interaction that the front desk has with their customers when the door opens, and I love the fact that they are so helpful. read more

My daughter signed up for service, and nobody explained to her that there is a 30 day cancellation fee. It's in the fine print of the contract, but who really expects a college kid to read the fine print? She canceled 11 days before the billing date, is out of state at school, and can't use the service. They refused to honor a request for a refund or at least split the difference. read more

I came here today for the first time and am incredibly disappointed and uncomfortable with the employees. I used the fit wrap and went tanning and when I left one of the girls walked out after asking me what I did with the TV remote because they couldn't find it. I walked back in the fit wrap room and it was literally laying on the bed. I'm not sure how well they "looked" or cleaned the bed but that was very unprofessional and I won't be returning to this location in the future. read more

I love this place to pieces! I was a member here back from 2009-2011 then left until late 2015. On my first visit, not only was I welcomed back but my info was still on file as were my Blue Bucks (in-store credits)! The staff has been incredible from day one (both times) and the equipment is awesome! Now that they are more than just tanning it's even more of a bonus! Go and get your spa on! Enjoy at ANY of their locations in Hampton Roads! read more

The bomb.com. The most advance technology. Knowledgable staff. Great packages. See you soon!

Fast, friendly, clean and GREAT prices.. I got my membership during a special and had unlimited tanning in all beds as well as unlimited spray tans and 20% off all products for only $50 / month! Love this place!!! read more

I have grown to like going to sundays. At first I thought that it was pushy on buying things and up selling.. now I have learned to say no and move about my day. I love the beds & spa services they are now including in some packages. I consider the package I have now Very good deal. The girls are very personal and professional. Jenn one of the managers is the best! read more

If I could put I negative star I would. The absolute worst customer service. Condescending and not helpful. I signed up for a membership in march and moved out out area unexpectedly due to health issues. Called in to location and they advised Id have to come in to cancel. Since moving out of state made this impossible they assured me all would be squared away. I even checked my bank account every month to make sure the membership amount was not being withdrawn. I received no correspondence until Sept 5th (via email) saying that my account had been reported to the credit bureau. Of course I called right away and spoke with the "manager". She was very rude and not willing to help resolve the issue whatsoever. I asked her if I never canceled the membership why wasn't there a charge on my account every month.. all she stated was that the card was incorrect (what the hell does that mean?). I asked for a supervisor or number/name for corporate. She would not comply. Stated my only option is to pay for the 3 months of membership (that I didn't use nor charged on my card for) or it would continue to accrue. Moral of the story. I would never recommend this company TO ANYONE. I have no idea how to resolve this now. It reflecting negatively on my credit score as well. Its a real shame that people the work in the customer service industry act this way. If you dont enjoy your job then leave. read more

Some of the salons are better than others. It's not only the machines that make a difference. In some locations, the personalities could certainly use some work. At times you really want to remind a couple of the girls that they are the ones to chose to work there, not you. Apparently customer service is not a priority at all locations. Another problem they seem to have is if you are doing more than one thing they seem to always put someone else in the second thing you are scheduled to do, even if the first thing takes 5 minutes, so you end up waiting around in a robe. That was never a problem about 9 months ago when you went from one thing to another. Who the hell wants to sit around in an establishment in a robe. For example, If you are doing a spray tan first and then want to go into a number 5 bed, they should not be putting someone in their one and only number 5 bed knowing it takes less than 10 minutes for a spray tan. Especially for the amount of money you are paying to be a member. Additionally, if you have bought the package that includes everything they should not be nickle and diming you for everything. If the package include spray tanning, it should include all colors of spray tan, not only light and medium (which they themselves admit the medium leave you orange). Just my thoughts since I have been a member for a while now. read more

Beware of the "membership" scams. A few years ago I was tanning at various Sunday's locations after I bought a "membership" that ultimately costs less money than month by month. It was expensive. My decision to do it and was moderately happy with the cleanliness and staff. They could stand to clean the floors every now and then. (I would never step on the bare floor because they never cleaned them.) After that I went on a month to month, cancel at anytime membership. Or so I thought. They even said I could pause it. Over a year and a half ago, I started working out of state A LOT and called them to discontinue my monthly membership multiple times. Had been a paying customer for a couple of years by then. Each time I was told I had to come into the shop to personally handle it. Between travel and a hospital stay it just wasn't possible. I called and called. Today, May 9,2019 I went there to try to start a new membership now that I am in town again and they wanted to charge me for "late payments" (which was said LOUDLY in front of other customers, multiple times) that occurred AFTER my multiple calls to the shop a year or so ago). They DID have one call on file where someone from the shop called me a year ago (the notes said something about I might come back when I am well- must of been around the time of the hospital stay) but no record of my multiple calls to them. NOT ONE! I spent big bucks with them. The "manager" would hardly look me in the eye to answer my questions and had a snooty attitude. I still have hundreds of the worthless BLUE BUCKS in the system (earned them from purchasing products). MOST businesses would have found a way to get a new membership and sell products but they chose to hold on to the ridiculous "policy" that they could keep charging me until I physically came back in. So they lost a customer over $40. A customer who had a track record of on-time payments and bought LOTS of products. A customer who gave tanning as a gift to others! Believe it or not, they are not the only tanning salon in town! And thank God, the other salons don't have those stupid giant sized ridiculous people in ridiculous poses all around the store. read more

After spending 3 long years one the west coast I was so excited to come back to Sundays. Erica and Teresa were both so helpful in getting me all set up again recommended a great lotion package, and had me bronzing in almost no time. These ladies were a tremendous help, friendly, and impressive to say the least. Job well done y'all! read more