I can't say enough good things about First Jackson Bank and the incredible team members who helped…read moreme through one of the most stressful periods of my life. When my home in Madison, AL was severely damaged, I found myself navigating repairs, contractors, and insurance delays all at once. That's when Kim Moon and Gene Wooden stepped in and made all the difference. Kim and Gene took the time to understand my situation and helped me secure the right loan at the right time so I could move forward with the contractor repairs my home desperately needed. They were patient, professional, and genuinely caring -- qualities that are rare to find all in one place. Throughout the entire process, they stayed in touch, answered every question, and made sure I had what I needed to keep the project moving. Their support didn't just help me repair a house -- it helped me get my life back on track. If you're looking for a bank that treats you like a person instead of an account number, First Jackson Bank is the place to go. And if you have the chance to work with Kim Moon or Gene Wooden, you'll be in the best hands possible. Highly recommended. Five stars all the way.I can't say enough good things about First Jackson Bank and the incredible team members who helped me through one of the most stressful times in my life. When my home in Madison, AL, was severely damaged, I found myself navigating repairs, contractors, and insurance delays all at once. That's when Kim Moon and Gene Wooden stepped in and made all the difference.

Great people! I have…read morebeen doing business with First Jackson Bank for years and always will.

I was looking for a bank after the one I had been using for years sold out and changed its name,…read moreand their customer service became terrible. So, it was time to find a better bank, and I found that special bank with First Southern State Bank in Albertville. They have the best customer service and convenience. This is what a small-town bank should be. I love my new bank and will stay with them forever.

I tried to use their ATM at the Leesburg branch and the machine ripped me off by cancelling the…read moretransaction after several minutes of watching the machine process the request. The kicker is, the money ($180) was subtracted from my bank account without ever giving me anything. When I went in to the bank the next morning they could not have been less interested or helpful in resolving the situation because the card I used was not from their bank. I then called my normal bank (USAA) and met with exactly the opposite reaction. Within five minutes they had resolved the issue and reimbursed the money from their assets until they could settle the matter with First Southern. I won't deal with First Southetn ever again in any capacity.

the stag is extremely professional and pleasant. they are help and take time to explain what they…read moreare doing.

The employees at Redstone are always so friendly and helpful. They make me feel like part of the…read morefamily and I've never had an issue. The only thing I wish they would fix is when you try to call it takes hours to speak to someone

absolutely do not use jackson hewitt tax services!! i have used them since 2016 and they have…read moreslowly went down hill and have hit rock bottom with me at this point!! done great 2016 and 2017 but in 2018 they messed up my taxes !! i had no idea they did until 2020 when i got a letter from the irs, stating there was a discrepancy on my 2018 taxes !! i took the letter to them and they said it would be looked into !! never heard anything else!! they filed my 2020 taxes with a return and i was told there wasn't any issues with my 2018 taxes. filed my 2021 taxes with a return and no issues, other than the "tax pro's" at walmart location beginning to look and act unprofessional!! well this year, it was even worse!! against my better judgement, i used them again since they already had my tax information from the previous year!! after two days of trying to schedule an appointment, i finally scheduled. we showed up, sat down and waited for the tax pro to show up in what looked like her pajamas, complaining of being called in at the last minute because the normal tax pro has covid. there was no curtain on the booth for any privacy, other customers standing around waiting to be seen as she discussed their appointments with them and discussing our tax information in front of them!! she starts complaining of not eating until a young lady working in the eye center walks out and buys her a candy bar and gives it to her!! i also give her another letter from irs and she looks at it and just says "we will see"!! she completes our taxes and states $****.** was our refund. then, she couldn't print any of our paperwork because her printer wasn't working, so she tells us we can access it online. then she starts arguing with her boss over the phone, explaining why the other girl didn't show up. we finally were dismissed for the next customer!! i complained to the main office the next day and was told that they just took over this area and was trying to get it improved and she would look over my tax papers. i never heard anything back!!! fast forward to this past week!! called to check on our refund, with irs to find that it was approved but decreased by thousands for 2018 tax discrepancy!!! with a remainder of $400 something dollars refund!! still waiting for our taxes to go-to the bank. called jackson hewitt today to find out, they took the rest of the money for filing the taxes based on a set amount rather than based on refund amount. we were told three different stories by different "tax pros" and even had one to make the statement, when my wife stated "we were really depending on our refund", that "if people would go to work, they wouldn't have to depend on refunds" !!!!! (!!!!and im working multiple jobs!!!) so.....$0000.00 refund!!! irs - paid!!! jackson hewitt - paid!!! us !!! - well..... im not saying anything else exept "do not use jackson hewitt" !!!

i was charged $477 for this rip off company to do my taxes. i was told i qualified for advance and…read morethen found out one hour later that i didn't. this place is a rip off! they will not help you fix any problem i was basically told i was s-o-l. turbobax is free!!! tax pros are cheaper. people in alabama do not use them. how you are still in business i don't know but i will tell everyone to go somewhere else. i hope this place gets shut down. its a rip off. $477 of my hard earned money gone i wasn't even made aware of it until it was filed.