Recently purchasted a hot tub from Sun Fun Pools. Experienced a failure of the heating unit. Richard Hinesman was outstanding in his immediate attempt to recify the problem, and his technicians were professional and very helpful in solving the problem. Richard even installed an up grade to the system with no cost to me. I am very pleased with the product and especially the excellent service provided by Richard and his team. I highly recommend this company! read more

In our opinion, this company goes above and beyond to ensure customer satisfaction and we highly recommend them! My husband and I purchased a hot tub from Rich at the Home Remodel and Pet Expo in Rio Rancho on the 25th of March. We have wanted a hot tub for some time now but very hesitant to purchase one for many reasons. Rich really took the time to speak with us, find out what our needs were and why we have yet to purchase a hot tub. After learning this he went over our concerns and showed us how his tub exceeded all our expectations and reservations. Needless to say we were impressed with his product and purchased it. We expected to have our hot tub in about a week but to our surprise, we received a call from the delivery/set up team the following day asking if they could come set it up that afternoon! They arrived and had our unit installed in 1.5 hours. They even took the time to adjust our electrical outlet to better fit the tubs plug. When everything was done, they explained how to use everything and gave us recommendations based off their personal experience with the product. Both employees were extremely professional, friendly and knew their job. Thank you Rich and team! We are very pleased with our unit! read more