I have lived here for 3 years. I am only desiring to leave because my family and I want a home…read more Honestly, we have gone through quite a few managers and even got taken over by a new company within the last year. With that being said, I can't name any terrible issues that I have had. The worst is that for the last year, my bathtub has been clogged easily. Maintence has come a total of 4 or 5 times to fix it and I have even tried fixing it myself. It stays unplugged for maybe a week at most then begins filling up fast. Alongside that a bathroom sink leak (once in a while). So minor plumbing issues. Misc thumbs down: Cheap tile flooring, horrible kitchen paint(easily chips and easily dirty), cheap blinds, and horrible closet doors. All in all, it isnt a bad place to live. I have lived here peacefully with my family of 4 for 3 years. No issues with bugs or pests of any kind. No electrical issues. Management try to be as helpful as they can. Ive never been at "war" with anyone. If an apartment is for you, I'd stay here. :)

Slowly getting better. Though still no outside lighting on buildings and stairwells. Cabinets need…read moreupgrade

First of all, these are the nicest apartments I have seen in tucson. On La Canada and Lambert, very…read morequiet and safe neighborhood. 9 foot ceilinggs in every apt. Brand new everything. Washer & dryer inside. HUGE bedroom & balcony. Gym and pool are amazing. It feels like a resort quality. The clubhouse and common area are also top notch. The bathroom is giant. Cons: Management is very rude. There is an attitude of arrogance and they are willing to help with an attitude. The kitchen is pretty small as well as the living room... even for an apartment. Overall this place is awesome, as long as you don't mind putting up with rude staff.

Oro Vista Apartments is running blatantly deceptive advertising. Their listing on Apartments.com…read morecontinues to promote a "1 month free rent" special, yet when I contacted the office, I was told this promotion would not be honored. Instead, they tried to push a less valuable "$1,000 off" deal. When I pressed the issue, staff admitted management had officially refused to honor the advertised offer -- even though the ad remains live and unchanged. This is a textbook bait-and-switch. Prospective tenants are lured in with false promises only to be told "those units are gone" or "that deal isn't available anymore." No disclosure, no honesty, just deception. To make matters worse, Oro Vista already has an F rating with the Better Business Bureau, and based on my experience, it's well-deserved. If they are this dishonest before you sign a lease, imagine how they'll treat you afterward. Rent elsewhere.

I am extremely disappointed with my experience living at this apartment complex, primarily due to…read moreongoing issues with communication, follow-through, and management accountability. When we moved in, we were promised a knife set as a move-in gift. We never received it. I contacted the office and was told they had run out but that one would be provided later. That never happened. We also pay an additional $175 per month for a private parking garage. A few months after moving in, management placed a large printed notice on our garage instructing us to "please remove items out of the garage as soon as possible," despite the fact that the garage is paid for and only contains our vehicles and motorcycles. This felt inappropriate and poorly handled. Noise has been another major issue. Our upstairs neighbors stomp loudly from approximately 6:00 PM to 4:00 AM. I contacted the apartment office four separate times and provided video evidence. No action was taken, and nothing was resolved. We ultimately had to involve the police due to the lack of response from management. Trash service has also been inconsistent. While we pay for valet trash and were supposed to receive a trash can, one was never provided. Pickup is unreliable and does not always occur on the scheduled days. Additionally, the gym hours are misleading. While advertised as open, the gym is closed on all holidays. This makes little sense for residents who expect to use amenities on their days off. Overall, the most frustrating aspect of living here is the lack of communication and follow-through. Management frequently states that issues will be addressed, but they are not. For the amount paid in rent and additional fees, the level of service and responsiveness is unacceptable. I would not recommend this complex to anyone who values clear communication, accountability, or timely resolution of issues. IN RESPONSE TO THE BRYTEN MANAGEMENT COMPANY THAT REPLIED DOWN BELOW ON MY REVIEW. Thank you for your response. To clarify, all of the issues outlined in my review were reported directly to the office multiple times over the course of our tenancy. In several cases, documentation and video evidence were also provided. Unfortunately, despite repeated attempts to resolve these matters through proper channels, no meaningful action or follow-up occurred. The purpose of this review is to document that lack of response and follow-through. Had these concerns been addressed when initially reported, a public review would not have been necessary. I hope this provides clarity for prospective residents regarding why this feedback was shared publicly.

Living here has been the WORST EXPERIENCE I've had with any apartment complex. Since moving in…read moreSeptember, I've dealt with constant issues that management either ignores or mishandles. Im not the only resident to prove this. In my first unit, my neighbor made excessive noise daily, often at unreasonable hours. She was also under the influence and even fell into my patio from hers while trying to look inside my apartment. The apartment complex did nothing and instead suggested I move units at my own cost. Around the same time, multiple vehicles were broken into, and residents received no communication or updates from management. When I relocated to another unit within the complex, the situation only worsened. We discovered a BOBCAT DEAD in our attic. It took management over a week to determine the cause of the horrible smell. Their "solution" was simply removing the animal, patching the attic again, and leaving us a small basket with a "sorry" note. We were still living in the apartment while this was probably a health hazard for us and our dog. Since then, the community has declined further. Police cars are present on a near-daily basis, altercations take place in the parking lot and pool area (such as on the 4th of July), and people are arrested weekly. The property is constantly dirty, with dog waste, trash, empty beer bottles, and cigarette butts scattered around. Most recently, we had a BUG INFESTATION in our apartment. Management told us to wait four days for pest control, since they only come on Mondays. We had dozens of smal bgs appearing out f nowhere, we killed them and again they appeared. Who want to live with flying bug in their apartment? No one. But they want us to wait for Monday because they have a contract with pest control from Phoenix that jus comes Monday. Just be a good management and help your residents and call a pest control in Tucson. It wasn't until we said we would contact corporate that they finally acted, slow but they needed a push to solve a simple problem. The NEW MANAGEMENT SUqz under MANAGER VICTORIA. They are more worried about filling apartments new residents than taking care of the residents that are living here. While the leasing agents genuinely try, their efforts are constantly undermined by her poor leadership. Everyone I've spoken to agrees the previous management, including DESTINY and JOSH, handled the community far better and actually cared more about their residents than the percentage of leased units. We even CALLED CORPORATE TWICE but still haven't received a single call or any response back. I hope the OWNER of this property knows just how poorly his apartments are being managed.

The office staff are friendly & helpful. Maintenance was always very responsive when things broke…read moreor needed to be addressed. The Mountain View's are beautiful & generally speaking the area is pretty safe. I will say I did not care for the $180 in extra charges on my monthly bill...seems to be pretty standard w/ most apartments now. Plan to pay $200 more than the advertised rent monthly because that's about what it will be. One other thing I didn't care for was the single pane windows which were obviously very old & causing higher electric bills. The complex did add new A/C units the year I moved in but still with old widows the air is constantly blowing. Anywho hope this is helpful for someone!

don't come here I put in request for air con not working 3 days ago it's the middle of summer in…read moretriple digits and they expect a 60 n 70 year old to cope yet they can fix the air con in the gym crock o shit !!!!!