If communication and follow up is important to you, look elsewhere. Staff is not interested in this…read morepart of the experience.

Always good to listen and respond to patients. Efficient service with a smile from staff.read more

The star is for the staff - most of them are kind and professional. But the clinic is a mess. I…read moredon't know how their Yelp rating is that much different than their Google rating TBH. They charge no-show fees, yet it's nearly impossible to reach anyone. I've tried calling, emailing, faxing, and replying to texts with no response. Every visit has meant a long wait, and I'm willing to wait but the overall experience just isn't worth it. I've stuck with this place only because it's required for workers' comp; otherwise, I'd be long gone. I'm writing this review as I've been on hold for 30 minutes now and still counting, I've had other times where I've been on hold for almost an hour. They still use paper charts, there's no patient portal, and medication transfers take forever. If you're stuck with this clinic, treat the front desk like your last lifeline, book everything, ask everything, double-check everything, because once you walk out, it's radio silence. If you're looking for a regular provider, responsive care, avoid this place. And if you don't believe me, just follow the trail of 1- and 2-star reviews. I'm far from the only one.

Honest experts and awesome customer service. I highly…read morerecommend anyone here, you wounded regret it.

Always cared for and about the office staff are very good appointments are easy to get. They really…read moreput the patient first

We usually have to wait 1- 2 hrs after our scheduled appointment before being seen. There is zero…read moreregard for the patients time. All the good experienced staff have recently left because they got tired of the chaos and how the office is managed or not managed. Dr Anderson himself is ok and an ok doctor but he fails to listen to the patient and the patient has to repeat themselves multiple times over multiple visits and then has to have a stern talking to the doctor before he takes a moment to actually stop and listen. He does a poor job of running his business at the satellite office in Clarksville. He would be better suited in a hospital where he has co-workers who manage him and the patients time properly.

Dr. Hubbard and his staff are amazing. They handled everything for my guys spinal fusion…read more They handle everything from insurance approval to walking us through the expectations!!! For any back or joint replacement, this is your place.

Dr. Standard performed a Decompression cervical Laminectomy on my C7/T1 approximately a month and a…read morehalf ago and I couldn't be more pleased with him not only as a great surgeon, but as an even better person. Dr. Standard has amazing bedside manner and truly cares about his patients. I am forever indebted to him for sharing a small part of his expertise with me, getting me on the road to recovery. His office staff were amazing. Gwen and Tammy were, and continue to be top notch not only taking care of my medical needs, but also on a personal level as far as willing to go the extra mile without having to ask and just being overall excellent ladies. My injury was a work related injury and these ladies have dealt with no telling how many calls to address my needs and progress me further into being "well" again. Dealing with these wonderful people has been effortless and I would recommend anyone, including my family and those I care most about to run, not walk (if possible ) to see them if they are ever in need of anything they offer. I'm very impressed with the staff from top to bottom and the St. Thomas staff and nurses were great as well.

Worst experience in my life.. H ave been nothing but lied to by all of office staff about being out…read moreof network. NOW they won't even except my phone calls.

I have been diagnosed with several bone and joint related problems in my back that need surgery. I…read more previously had a lumbar laminectomy to help minimize pain. That surgery was performed by a surgeon in Las Vegas. That surgery was considered a minimally invasive surgery. However, it took me nearly 5 months to heal enough to return to work without significant pain. The bigger issue was that I had more issues post surgery than I did before. I developed numbness in both legs and down to my feet as well as having strong shocks down my legs. I was referred to Dr. Arthur Ulm to help me with this issue. He agreed I wad a candidate for surgery given the symptoms I was presenting. I had surgery 4 weeks ago, and feel like a million bucks! He did an amazing job! Not only do I have relief from the aches and pains of joint issues, but the shocks going down my legs to my feet are gone! I haven't had this much pain and discomfort relief in over 8 years. He knows what he's doing for sure. His staff was attentive and helpful to me and my wife. He was very communicative and prepared. I felt very comfortable gabbing this work done under his charge. I would recommend him for anyone asking about him. Very happy with the result!

I took my wife Karyl to Zia Nuerology to see the Dr.We drove one and a half hours just to sit for…read moreone hour and forty five minutes. When we asked after an hour and fifteen minutes we where told she had been assigned a room number and should be next. Thirty minutes later we asked again .We where not offered an apology for having to wait so long or nothing. They took back 17 people to see doctor while we waited . We ask for her copay back and left I feel we where disrespected . How rude we where treated. I will never recommend anyone go there ever. I have taken her to several specialist at Graves Gilbert Clinic and never waited more than 20 to 30 minutes. Will never go back there ever again I wouldn't even give it a one star rating. M.Odle

If you are looking for a doctor who cares zia is not him. You wait in the waiting room over 2…read morehours and he is only in your room about 5 min. He is always in a hurry to get to the next patient since he triple books his appointments. His staff is so rude and hateful.

Dr James Berry is worst doctor I have ever seen in 25 years of going to doctors. He had my MRI of…read moremy neck from 2023, got a new one for 2024 and stated condition was way worse after being told by another facility in 2023 it needed immediate surgery but the doctor unfortunately cut off his finger and could no longer perform. Berry offered medication for the 6 week wait to get surgery which was a very very mild narcotic and I told him I couldn't take that because of a reaction I had. He then refused to refill my prescription that had been working !!!THAT HIS NURSE PRESCRIBED to me weeks prior!!! Yes that is correct, my condition was way worse than prior and he basically offered nothing to help for 3 disc that need to be replaced in my neck and fused to tide over the 6 week wait for surgery. Sound appropriate for a 6 week wait when I tell him its been hell functioning. Also got up twice in our visit to take cell phone calls while in the room. He has no business in this field. His demeanor, ethics, and experience is significantly less than that of what you would think of a surgeon. FIND SOMEONE ELSE!!!!

Dr Anderson is a wonderful rare gem. He listens. He really…read morewants to heal, not just have a permanent payday. He is invested in you and your health.

If you like waiting, Dr. Anderson is for you! My very first (new patient) visit, I sat in the exam…read moreroom for over an hour. The second visit was 40 minutes. Tried one more time this morning and waited over 30 minutes and went to check, and was told the Dr. wasn't even there yet. Very poor practice management and no consideration for his patients. I will be finding a new neurologist..... If I could give zero stars, I would....