Lisa and her team are awesome! I was a first time home buyer and they walked me through every step…read moreof the process and explained everything in a way I could understand. They were almost always available to talk and answer my questions. I would recommend them to anyone, especially if you're buying a house for the first time.

I've worked with Kelly Capital Partners for several years, and their full-service financial…read moreguidance is consistently professional, profitable, and responsive to changing economic conditions. Their new Royal Oak location is both comfortable and convenient, and I especially enjoy meeting there to review my portfolio and discuss investment strategies. I would also be remiss not to mention the entire Kelly Capital Partners team. Under the leadership of Janie Kelly, the staff is knowledgeable, genuinely invested in their clients, and a true pleasure to work with. Their dedication makes watching my portfolio grow even more rewarding.

Just recently attended a Retirement Strategies seminar…read more What a pleasure it was to meet Andrew Briggs and his staff. It was a breathe of fresh air to speak to someone who not only was professional but really had my best interest at heart, giving me all the information I was seeking and answering all my unclear questions in great detail! I would recommend using this company to anyone if they are looking for help with their retirement services. I look forward to working with Andrew in finding the right annuity for me Tina, Farmington Hills

I love the personal customer service! They have done so much for me and always with a willing…read moreheart.

What an AMAZING company. We switched to their company and shortly thereafter, my husband was…read moreinvolved in an auto accident. They were in constant communication with us and the insurance company. Kelly Aitken-Gwinell is our agent, but every member of the staff has been so efficient, kind and customer focused. When we had to buy the new car, they had the policy changed and over to us in minutes--no call back, no wait time, no hassle! They now handle all of our insurance! THANK YOU!!

greatly appreciate michael for his knowledge and expertise. his assistance greatly improved my…read morepeace of mind regarding my insurance. will always recommend anyone needing insurance to both michael and chris.

Great people and excellent customer service! Everyone is incredibly friendly, professional, and…read moregenuinely cares about helping their customers. The team is knowledgeable, welcoming, and always willing to go the extra mile to make sure you're taken care of. Highly recommend!

Stay away. Thought I would have someone local do my taxes because some life events changed. This…read moreolder guy started typing my info into the computer using one finger enter one letter at a time. I was shocked at how slow he was. I asked about two crucial life events that had changed in my life and the older man didn't know the answer and tax implications. One question (catastrophic loss) he said was no longer on tax forms. WOW! With my help he found the part of the form that dealt with this issue. But he still had no idea how to enter my info. I final asked, "what can you do for me that I can't do myself?" He asked if I wanted to leave, but told me it would cost me $100 for all time it took him to enter my info with his one finger and search all around the form for other info. After correcting at least three more errors I left. I couldn't sleep, woke early, went and picked up my taxes and did my taxes myself. After noticing I was missing one of the documents which I gave them, I called and asked for it back. They couldn't find and finally discovered someone shredded it. They said they would send me a new one but I never heard from them again. They charged me $100 to sit and watch the older gentleman enter my info and make multiple errors. In my mind It was a gross misconduct to charge someone that much money for such horrendous service. Stay away folks, I could do your taxes at half the price with greater confidence then what they provided me.

Was referred here from a friend and I am so happy I listened to them. Not only did I get get more…read moremoney back but the process was fast and simple. The guy that did my taxes was named Omar. His compassion, along with expert advise made me feel like I made a new friend who cared about more then just my tax return. I will be back next year. Seriously, I highly recommend going here, ask for Omar, he was great!

Knowlegable and friendly staff. Great service and very affordable…read more Recommended highly.

Just got back from doing my tax return. Awesome experience done quickly and at an affordable price…read more Highly recommend ABEX.

Great service, great people they have saved me so much money in the 3 years Ive had with them. Keep…read moreit up!

Verbal abuse, false accusations, and unethical data fishing, nepotism. Switched agents…read moreimmediately.I called the them with basic policy and deductible questions because my claims adjuster had been unresponsive despite several attempts to reach them. The receptionist, McKenna, was incredibly dismissive from the start. When I was frustrated about the adjuster ghosting me, she rudely snapped, "Well, you're not their only customer, they have other people." Every time I tried to ask about my deductible, she just kept cutting me off and repeating, "We're not in claims, I'm not in claims," completely unwilling to look up my basic coverage. She kept confirming my number for a callback, and when I asked if it would be today or tomorrow, she brushed me off saying, "Yes, could be tomorrow." Out of pure frustration with her attitude, I said "ok" and hung up. Instead of the office realizing they had an upset customer, McKenna ran to tattle to the office manager--the owner's daughter, Jennifer Tourangeau Loomis. When Jennifer called me back at 4:00 PM, she was completely unhinged, hostile, and looking for a fight. She immediately began complaining to me that she had "an office full of patient people waiting" who she needed to help--clearly trying to imply that I was being impatient just for wanting answers. She spent the entire call constantly interrupting me with "I'm gonna stop you right there." She belittled me by repeatedly using my 1st name in a patronizing tone, as if speaking to a child. When I asked her to stop interrupting, she pouted on the phone & said, "Oh, I thought this was a 2-way conversation, but I guess it's one-way." I said it is a two-way conversation, but not if u won't let me speak. Jennifer then fabricated a story by falsely accusing me of calling in Feb to report wind and snow damage.Total lie!I called in Feb to ask what my deductible was and to have it lowered and I have the emails to prove it & that they tried to sell me more products. During her rant, she threatened to hang up on me at least 20 times. Every time she threatened, I refused to engage with her & told her, "Go ahead and hang up, but have your dad (Chuck) call me back so I can deal with an adult." I reminded her that they are my insurance agency, yet I have never once heard from her dad in over 20 years of being a there! Bec I wouldn't fall for her power trip,& I accidentally called her "Stephanie" bec I truly couldn't care less who she was. Oops! She completely LOST her mind and was livid, screaming, "Oh that's it, oh my God, oh how dare you! Do you know who I am?! I'm Jennifer Tourangeau aka Jennifer Loomis!" She then lied to intimidate me, claiming she had "just got off the phone" with my original claims adjuster.I asked "if you had just talked to my adjuster, why are you asking me for the adjuster's name earlier in the call?" She then had to give me the number for a 2nd claims adjuster. Annoyed that her power trip failed, she demanded sarcastically, "Am I allowed to speak now?" Ugh, just gross maturity level and lack of professionalism. I told her yes, and she gave me the number. To give her a taste of her own medicine, I immediately asked her back, "Am I allowed to speak now?" She snapped, "I'm not stooping to your level." I told her, "Oh, when someone does what you do you see how low you are, huh?" At that point, she resorted to insults, telling me, "You're just nasty, you're a nasty person." When I pointed out that she was now resorting to name-calling, she backtracked and claimed, "No, your actions are nasty. You were nasty to McKenna and you're nasty now." I said she & McKenna needed to look in the mirror. At the very end of the call, she made a final conniving remark about my adjuster and slammed the phone down in my face. I immediately started the process of reporting them. At 4:40 PM, the phone rang again. I answered thinking the owner, Chuck, was finally calling me after 20 yrs of silence. Nope. Never. It was a second rep, Theresa. Theresa totally ignored the toxic exchange, acting clueless and asking, "What's going on?" She then unethically fished for info, trying to dig into who I'm related to customer-wise in the agency. I unfortunately fell for her fakeness & told her who my family is, to which Theresa sweet-talked, "Oh, they're so nice." I'm like, "Yea, so am I." After she got her info, Theresa just repeatedly asked, "Anything else I can do for you?" to sweep everything under the rug. As proof Jennifer was lying, Theresa then said, "ok, it's closing time, time to go home."hmm, I wonder what happened to the "office full of people" Jennifer said she had to help just 40 min ago? Lies! I immediately contacted State Farm, and filed a formal complaint. I also switched to a different State Farm agent the next morning. I'm now reporting Jennifer Loomis and Chuck Tourangeau to Michigan DIFS Licensing Board for misconduct. 20+ years of customer loyalty rewarded with utter trash. Avoid this toxic agency at all costs.