We just purchased car #8 from Lyman Motors. I've been doing business with him since the mid-90's…read more Great and friendly service. I trust them to no end.

I am 54 years old and I must say that this is the best car dealership I have ever dealt with. A…read moresmall family business that believes in treating customers as family. I was referred to them by a close friend. They earn your business. I highly recommend them and will return to them from here on out. If they don't have what you are looking for they will find it.

We were on a road trip to Yellowstone National Park when our 2005 F250 lost power. The local Ford…read moredeal recommended we go see Rocky Mountain Diesel. We gave them a call when we got to Missoula on Friday afternoon to see if they could take a look at our truck. They said the crew was out to lunch but come on in and we will take a look at it. Kerry Costello (owner) got right on it once we dropped our trailer. They found out #6 injector failed and others could start failing soon also. They recommended replacing all at this time would be a good idea. Kerry said they could just do the #6 and send us on our way. I asked if they could replace all and get me back on the road today. This was at 1:30 PM Friday. Kerry said not a problem. We will get it done and get you on the road. So they worked on it and got us on the road at 7:00 PM that night. They even drove the truck down to us where we had the trailer parked. Thank You, Kerry Costello and crew, for the fantastic service! Chris LeBoutillier FastFlash Photography Anacortes, WA

My pickup broke down passing through Missoula. RMD was able to get me in right away, found the…read moreproblem, replaced the needed parts, and had me back on the road in less than a day. Outstanding customer service and work quality!

Denali and the staff are extremely knowledgeable and thorough on diagnosing, explaining and…read moreestimating repairs. They show you the replaced parts and where the wear and failure points are. They have done all our service and repairs for over 3 years and we appreciate them very much!

Christmas Eve before closing helping a military veteran in a wheelchair and kootenai garage tells…read moreme "I don't know what to tell you" when trying to have a battery with a bad cell warrantied out on a two month old battery! Absolutely sickening and disheartening that there is that little care and effort put forth when not only taking care of a customer but a military vet who has given their all for this country. I will be finding a different interstate dealership and I will remember their "I don't know what to tell you" attitude. (KG EXPRESS LUBE)

Getting my 1987 VW WESTY ready for the long and arduous trip to Cabo from Missoula Mt and back…read more Called John at Import Palace during Christmas holiday season. He was slammed but said he would work me in. He went thru it from windshield wipers to rear hatch lock and everything in between. Knowledgeable mechanics and reasonably priced. BUT here's the bonus. .....honest and straightforward from beginning to end. Apprised me all work being done as it went along. What more can you ask? Thank you John for putting me at ease before this trip.....Steve

Honestly, a little disappointed this last trip to Import Palace. I'd been a customer here for…read morenearly 10yrs. Had a new set of new heads put on my 91' 2.1 Vanagon. They did the work, and it ran fine, for a few days. Then came the sub-zero temperatures in Missoula. Being my daily-driver, I had to go to work. It started and I let it idle for a while. Then the oil pressure alarm came on and so I shut it down. Blew the oil cooler seal. Towed it back to shop. New seal, oil, and filter. On my way back to work from shop, engine seized. Called Import Palace. I was told by John that he's done all he can, that he didn't want to do the job in the first place, and not to have it towed back to his shop. What you don't see is, how I had to fight to obtain a loan to fix it in the first place. My only vehicle. Now,I'll be paying back a loan for the next few years and absolutely nothing to show for it! Where it goes from here,I am lost, but it's not going back to Import Palace!

My daughter is in college there, and not knowing anyone in town that could recommend a trusted…read moremechanic. I was nervous.. I'm so grateful of the honesty, fair and affordable pricing, and the kindness that was shown to my daughter. Thanks for being a trusted source that I know is there if repairs are needed.

Best place in Missoula to take your vehicle. The shop is honest and cares. Will has run the front…read moredest for years providing excellent customer service and David is an outstanding mechanic and knows his job . I would recommend asking to use him.

I spent roughly 2.5 weeks dealing with this shop and it sure was frustrating. But I walked away a…read morehappy customer, planning on returning when I need more work and recommending them to friends and family. The story: One day, my car wouldn't start. I had the battery, alternator and starter checked and all worked fine. So I'm thinking it's the fuel pump. I call around to get quotes and these guys were the cheapest and actually the closest to me, very ideal. So I bring my car in and they spend a couple days testing it, realizing it's not the fuel pump. I drive a Nissan Xterra, not the most straightforward of builds that can be difficult to diagnose/repair. Anyway, they diagnosed it as needing a new Relay Fuse Box. Installed, returned to me and again, could not get my car started. Back to the shop, another week or so of diagnosing - thinking it's a wire somewhere not grounding - and finally... an answer. The ECM needs replaced - any time it gets cold, the car won't start, but warm it up with a hair dryer and BAM, starts right up. They were able to find a used one for $100 vs. $900 for a new one. Risky but could save a ton of money. Spent a couple more days trying to reprogram the used ECM with no luck and even brought it to another shop over the weekend to see if they could do the reprogramming, still nothing. At this point, I had already made an appointment with the Nissan dealership, thinking it needed an expert at this point and appointments were a week out anyway. Conclusion... took this used ECM to the dealership and they had it installed and reprogrammed within 2 hours. So this shop charged me the $470 for the initial Relay Fuse Box part and labor, spent another 2ish weeks diagnosing and getting me the affordable ECM deal, giving me the ECM to take to the dealership and even refunding me half of what the dealership charged to finish this whole process ($240 dealership cost is $120 as half refunded). This was the nicest, most honest shop I've ever dealt with in 14 years of driving (I'm only 29) and did their very best with this whole headache of a car repair. They even gave me rides to work and home a couple times! I can't even tell you how many hours they spent on my car in total, way too many that I was never even charged for. Highly, highly recommended. You won't find better people to work on your car!

Great small shop with fair prices. Nice staff and pretty fast with repairs and other services…read moreavailable. Been here twice and would continue to take our car there.

We needed a new transmission. They were wonderful. They worked with our warranty company. They…read morecompleted the job quickly. We were visiting from out of town and they told us about a mechanic they recommend in Billings since before this we had a negative experience with a local shop. They even told us that shops name when we could not remember months down the line. Will was great to work with. We highly recommend this shop!

I'm new to Montana and the Missoula area. After making the drive from Texas to Montana, my…read moretransmission went out on my '15 Yukon. I called around to multiple shops and Greg's had the best price and warranty for the transmission. The part arrived in 2 days and they had my car completed just 2 days later. I would highly recommend this shop. Everyone was so nice and they did a great job.

Just took in my 04 Chevy Silverado and had my a/c fixed, along with some other work and this place…read morewas amazing!! They explained everything thoroughly, were extremely kind and open. Even took the time to look at order things that were noticed without extra charge or bs! I HIGHLY RECOMMEND! And will be going back!