The Getaway was the perfect getaway for us. The location was private yet convenient to downtown and…read morewe found ourselves enjoying the Greenway trail into town many times. The cabin had every amenity we could of asked for (OK...a hot tub on the deck would have been nice) and we felt so comfortable from the minute we got there. The living room fireplace was amazing and we had it on constantly. The living room was comfortable and large. The kitchen was a bit small for both of us to work in but it was more than adequate. Both bedrooms were lovely (the king sized bed was super comfortable) and there were plenty of bathrooms to pick from. The sheets and towels were plentiful and plush and it was nice to be able to do laundry. The driveway up to the house was something. Super steep and it made the returns from our walks a bit challenging. And we were glad that it didn't snow to have to tackle it in the ice. The internet was great for keeping up with work but it wasn't sufficient to be able to stream movies or television. But the choices on the satellite TV made up for it. We loved The Getaway and will definiteley be back!

From the owner: 5 unique, beautiful cabins/homes in Banner Elk, NC! Each one…read moremeticulously clean and cared for. 3 are pet friendly, all have free WiFi and fireplaces. Convenient to Banner Elk, Boone and Blowing Rock. Summer dates are booking fast! Come enjoy the cool North Carolina Mountains!

5 bedroom, 3.5 baths on one acre. Amenities include pool table, fully equipped kitchen, two 12 x…read more36' covered porches, hot tub and firepit. Close to all the top ski resorts of the High Country. In the summer this location provides easy access to Valle Crucis, Banner Elk's park with its many activities. Great cabin. Great location.

I cannot say enough wonderful things about this place. My family and I were lucky enough to go to…read morethis beautiful gem last summer and it was simply divine! Most people think to go to the beaches in the summer, and I would have agreed prior to this trip, but now I'm a summer mountain convert! :) First of all, the house is so roomy and cozy for a big family...we were able to fit all 10 of us without any problem. Yes, the house is a bit of a trek to get to, (it is on TOP of a mountain afterall!) but once you are there, it is heavenly. The summer breeze was a perfect escape from the humidity that usually is the norm, and the stars at night were so unbelievable. We spent the days taking long walks, reading/napping in the hammock, doing yoga on the deck, and the kids were playing soccer in the yard. The nights were spent on the porch in rocking chairs with wine, laughter, and a wonderful hot tub to soak away the day. The owners were great to deal with and I would recommend this place to anyone. It's definitely the perfect place to relax and unwind if that's the kind of vacation you are looking for! Now, that being said I know there are a ton of things to do nearby from ziplining, hiking to even mining for gold but again, we didn't really want to leave once we got up to the house. Did I mention the views...GORGEOUS! Can't wait to go back this summer! And, I'm not a huge snow/ski person but I imagine its a true winter wonderland in the colder months.

So many amenities!!! The condo has everything you need: Toiletries, makeup wipes, washer/dryer,…read moreKeurig, king size bed in the master, cleaning supplies, Clorox wipes, pool towels, etc. The cabinets in the kitchen are labeled so it's easy to find everything! The condo is LESS THAN 100 FEET from the ski lift. Did I mention how clean this place is? It's pristine! Definitely recommend! It's our go-to for weekend getaways in the mountains!

They thought of everything! Right down to extra pool towels and toiletries if you forgot any…read more Everything was clearly labeled, and they had some secret hidden jokes that we enjoyed. The porch was calm, quiet and amazing day or night. We spent hours just sitting and enjoying the view. There was plenty of space for all our things and it was so easy to cook and bake with everything neatly labeled. It was also super close to the grocery store. By far, my favorite place I've stayed in the mountains. It's also the perfect setup for ski season. I can't wait to go back

IDK what all the 4- and 5 star reviews are about. Must be talking about a different place. The…read moreSmoketree Lodge in Banner Elk, where I stayed, is ran down, old, smells bad, furniture stained and ripped and broken. 7-foot ceiling feels like a cave. It's dark, dingy, and just plain nasty.

This is a great local just outside of Boone…read more There is a two night minimum and the front desk is not 24 hours but the security on site is always available Next time I am back this way I will stay here

Stay away! We…read morestopped in as we were interested in land, and met with an agent by the name of Reese Carroll. He showed us one property, and we gave him our contact information and told him we'd get in touch if we needed any further information. This was in July 2019. Reese has called us EVERY SINGLE SAY, SOMETIMES MULTIPLE TIMES since, and it is now September 21, 2019. His message are always the same; "Call me, I wanted to see if you got the message I left for you." It's like a sick joke, but it isn't funny or amusing. I have ignored his calls thinking he would get the message, but he obviously does not. I've sent him emails telling him we are not interested. He still calls. Every day. I've blocked his number. He still calls. Every day. I've sent him text messages telling him to leave us alone. He still calls. Every day. At this point, I am going to contact the NC Board of Realtors and file a complaint, because this is harassment on a level I've never seen before. Ever.

Save yourself from being lied to by the worst Real Estate agent in the High Country. This man,…read moreLindsey told my mother so many lies about the property in order to make a sale, which he did.

It's a nice unit 4605 feet elevation with a beautiful view off the balcony. 103A is a two level…read moreunit with the master upstairs with a huge bathroom and loft area with a pull out couch. There's a fireplace too but we didn't use it, washer and dryer, and no air conditioning, but we didn't need it. King size beds in both bedrooms. Little things like a balcony door not locking, bedroom door misaligned so it didn't close properly, remote control inoperable due to not the same as tv, and coil style stove caused deduction of one star. Pool, jacuzzi, sauna, and exercise room, along with game room with pool table, ping pong table, Foosball table, and two gaming tvs on site as well.

We enjoyed our stay. We did stay in one of the refurbished buildings so there was no…read moreJacuzzi in our unit. However, we did enjoy the heated pool in the game building one evening. It did need to be cleaned but we swam anyway. The main comwas there were little bugs in the water. But we pushed them away and enjoyed it. The room was clean, and we felt safe. The drive up to the resort is twisting and curving and a bit unnerving.. however!! What else do you expect in the mountains!!?? We enjoyed our weekend and even lit a fire in the fireplace twice!! We had a lovely time and were thrilled to wake up to see Grandfather Mountain right out our living room!! We enjoyed our stay.

Absolutely terrible customer service. Would strongly recommend against…read more I have been coming to Sugar Mountain almost yearly for over a decade, and decided that I would upgrade accommodations since I am now financially better off. They were quick to respond to my request for properties that were within my price range, and I selected a property that met the needs of my group. They were quick to accept my reservation for a week at the property with four days of ski rentals and lift tickets. A few weeks later, they called requesting payment, and we payed. This was just over three weeks from our arrival date, and where the trouble began. The day after we made full payment, almost $2200, I received a phone call saying they had made a mistake with the discounting and that I needed to pay an additional $391 for the stay. When I mentioned that the quote that they emailed me, and the discussions since, were to the contrary, they told me it did not matter. I told them that I was not going to pay more than I originally agreed to, and that they needed to find a solution. I told her that I understand that human errors happen, but that I wasn't willing to pay more for their mistake. The young lady that was helping me offered to send me some other properties to consider while she worked with her manager, to which I agreed. I looked over her email, found two properties I liked and forwarded them to my friends that were accompanying me on the trip to check out. A couple of hours later, the rental office sent me an email stating that they had felt the best thing to do was refund my money, as the issue was a "human error", using my phrasing to try to avoid owning up to their mistake. I immediately called, frustrated, and talked to the young lady who told me she would team with her manager, Jack, and call me back. When Jack called me a few hours later, he was very defensive and only presented the same options that the email I had received earlier did. These options were additionally discounted, marginally, but they were still at the same price or higher that what I had already paid for, and I expressed to him my dissatisfaction. I didn't want additional discounts. I wanted what I had booked, what they had promised. As I was speaking, not yelling or cursing, Jack interrupted me and told me that he is sorry that they were unable to take care of me and to enjoy my stay somewhere else. He then hung up abruptly. I have since booked with another rental option in Banner Elk. The process with them has been good so far, and I have never had a bad experience up here until this. I will also be reaching out to the Better Business Bureau concerning what essentially amounts to a bait and switch, as well as the owners of the rental property to inform them of the experience that I have received.

Very poor customer service. Unit had multiple issues. Stove was broken, pilot was out in fireplace…read moreand they said it was after 6 and they wouldn't fix until next day. Moved twin beds together for a couple and found the carpet was filthy underneath. Couch cushions were dirty from previous tenants and we were charged for double cleaning. Vacuum was very old and inoperable.