Incompetent. Go anywhere else. Tried to open an account. I have been a customer for years. Gave…read moreme the biggest run around. Morons.

Southampton bank seekers.. go anywhere but here…read more Hahaha. Good one for making Southampton the only Chase Bank that has ever refused us service. A group of old mean girls standing around this empty branch ran off my best friend! He has multiple Chase accounts up island and out here . Seeing Chase is always a relief. Employees are typically a cut above the rest in terms of courteousness and professionalism. The teller pointed to the youngish blond female manager as the notary we needed. We had to drop off town hall documents nearby while here. The teller told her he needed a notary. This sourpuss manager tried not to make eye contact shaking her head away from the teller asking. Who then said "No" to if a notary was available. My friend said "Is She a notary?". Yes said the teller worriedly. The manager trying to pretend there was none - then said with no concern you'll need to make an appointment. Hmm. This empty bank and disaffected manager have too much on deposit, to value it's customers. Wow! Cya. So down the block Citizens just took over Investors formerly Gold Coast Bank.. we have no account there. But on the phone Ed just chuckled and said come in and happily worked getting out his stamp. Please go open accounts with Ed. Might as well since Citizens is gobbling up so many banks. Alternatively drive a few towns over for a normal Chase. .

Investors Bank answers their own phones, has a notary on site and is accommodating even to a non…read morecustomer. Lovely branch and courteous professionals.

The phone help system has been compromised, Dime has largely deferred to the customers experience…read moreto painfully useless AI agents. Insulting to the time and dignity of anyone who uses it.

poor customer service. cut of card after buying airline tic.read more