I ordered 3 subs with mild cheese to be heated. When I got my Subs, all 3 were burned and not just the bread even.m the cheese was burned. It wasn't surprising that my subs were too long in the oven. Despite the oven pep to warn that they were warm and ready the staff chose to only open the door and leave my Subs inside long after that pep. When I pointed out that my Subs were completely burned, one girl started removing the pitch black edges. Then took over another girl and said that it was not her fault as the oven always burns the sandwiches. I asked her to remove the burnt cheese and then she said she can't help me because she doesn't see my Subs burned. This was believed that a third male colleague pointed which parts were apparently burned. I gave her one last chance and asked her to remove the burned parts as I won't eat these.
Then she replied that there is nothing she can do as all subway sandwiches look like that. Then I chose to leave my order and went home to Sollentuna. At Subways in ICA Maxi in Häggvik I got to order my Subs as I usually have them. Warm so that the cheese melts, but not burned! read more