I had a very disappointing experience at the Subway on Park Avenue. There were three employees working the front line, and all of them acted as if the customers standing right in front of them didn't matter. Two guests ahead of me had been waiting to be helped, and after they were finally served, I expected someone to take my order. Instead, the employee taking orders told me that she was prioritizing DoorDash orders and that "DoorDash orders always come first."
She made it clear she was in no rush to assist me, and another employee smirked and backed up her statement. When she eventually got around to taking my order, I asked for her name, and she responded with a sarcastic remark and refused to provide it. I then asked the other staff members for her name or the owner's information, but they claimed they were not allowed to give out any details.
I originally came in to buy lunch and purchase ten gift cards as graduation gifts, but after the way I was treated, I refused to spend any money there. This kind of customer service is unacceptable, and I won't be returning to this location.
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