This place is a joke!
They hire physical therapists who get…read moretheir license in a Cracker Jack box.
Do not go here.
They do not take their patients seriously.
They do not look at their patient's charts.
They will test you and use you as a guinea pig.
It's play time for them.
I was nearly healed thanks to my amazing chiropractor, who always had to undo the damage these so-called "doctors" would do by telling a person with a disc herniation from a car accident their kooky version of what physical therapy is -- like: walking across the gym floor holding a 20 pound dumbell in one hand and a 5 pound dumbell in another, while walking on my heels!! NOTE, I am petite, only a size 4 and not even 120 pounds! Plus, I had an injury!
I was in so much pain, their Director of Operations (DoO), said I'd do better in their West Caldwell facility.
(I later realized DoO was not concerned about me, but rather pushing the new West Caldwell facility! I was such a fool for listening to this snake oil salesman!)
Anyway husband took a day off work to meet with him. And my husband said, "Just because my wife is in great shape, it doesn't mean she's not in pain."
He looked my husband right in the eye and promised my husband that I'd be in good hands in West Caldwell. WRONG!
I actually was okay until the PT I was working with went on vacation.
Before this, I was 5-days straight absolutely pain free! THEN they paired me with a so-called "doctor" who thought it was okay to bend over and do repetitive squats with my butt sticking out holding a 10 pound weight. And I told her, "MY CHIROPRACTOR SAID NO SQUATS!" She did not listen and insisted it was okay.
Her sassy remark was, "You carry groceries, don't you?"
So rude and foolish!
Uh, ma'am, no, my husband carries my groceries. And when I do carry groceries, I don't do squats with them. DUH!
Anyway, after this so called "doctor" (who I looked up and is just a mere prenatal Pilates instructor, not at all a doctor) had me in such horrible pain!! I couldn't sleep that night and was crying in my husband's arms for hours.
During the night I sent several emails to express my concern to the director of operations who promised me I'd be in good hands. ALSO NOTE, he said that this "doctor" reviewed my case.
She reviewed NOTHING! She blindly made me do squats holding a 10 pound weight when I told her NO. THEN she asks me where the disc herniation was. I said, "Didn't you look at my chart?"
She admitted she did not look at my chart.
Caught in a lie. The DoO assured me that she read my chart.
The owner Jack, sends me an email saying that I was the problem and that I'm stressing out their people. LMAO!
Oh, dear, I am so sorry that I expressed I was in pain because your people don't know how to listen or how to read people's charts.
THEN my husband called to speak with them directly.
And in a cowardly manner, NO ONE got on the phone to speak with my husband. Is this how you treat your patients? Unacceptable.
YOU ARE A FAILURE! Go on Google and you will see that other people dislike this place too and give bad reviews.
It's one month since that pilates instructor got her paws on me and I'm still not feeling as good as I was beforehand.
DO NOT GO HERE! These people are inexperienced and not passionate about their work at all. In fact the "doctor" said the reason she was in physical therapy was because she didn't want to go to medical school.
She was also telling me about her divorce, which was unprofessional.
I'm a patient -- I do not care about your life, honestly.
I tell everyone how bad this place is. Other doctors shake their heads when I explain what happened here. One month later I'm still shaking my head. It's truly baffling.
I have many friends in Livingston, West Caldwell, and Little Falls and told them to spread the word, not to go to this facility.
It's an epic FAIL!
