Since I had really bad experience while back, I am very cautious on who cuts my hair. I had one…read moresalon I used to go but it is airplane ride away...so I took a chance. THE BEST DECISION EVER MADE. The lady was very kind, understood what I was looking for, and was very professional! Very happy with the result. Will definitely go back and will try coloring and cut next time.

Kim is the sweetest most professional hair stylist. I wanted to even out my A-line cut and dye my…read morehair back to its natural color and she was able to do so quickly and beautifully.

Truly enjoyed getting my hair done by Riley. I got a root touch up and an excellent blowout!! She's…read moresweet and professional highly recommend this young lady loved her and loved her service!! Everyone is so nice and the vibe is relaxing!

Love love love! Did I say I love this salon! I've had facials, hair color, cuts, styles and bought…read morea ton of top quality products here over the last 3 years! It's such a fun beautiful clean salon. You walk in and are immediately welcomed and you can feel the joy in the air! Eliana is so creative and such a professional! I absolutely adore her and her spirit!

I've been getting tape-in extensions for 12 years, have worked with many stylists, and tried…read morecountless hair brands. After moving to NC from Los Angeles, I had the most unprofessional and inhumane experience ever at this salon, leaving me stuck with extensions I dislike and $1,000 poorer. Lindsey, a young stylist in training, installed my extensions. She had previously done my hair under supervision with great results, so I trusted her again. I paid $906 for 24" Hot Heads in medium brown (#3), which had always matched my hair perfectly. However, when the hair arrived, it looked much darker. I asked if she was sure it was the correct color, and she insisted it was the same, just longer. After installation, the extensions were clearly much darker than my natural medium brown hair. Lindsey said the color would lighten after a wash. It didn't. After a week, my hair still looked black, while my natural hair was brown (see photos). I called the salon, and Lindsey admitted Hot Heads had sent the wrong color. She offered two options: wait until January for the correct length and color or switch to the Babe brand in the same length and color. I confirmed over the phone that I wanted the exact same color and 24" length. Lindsey reassured me this was possible and even said she'd pay for the replacement extensions herself, as the salon owner wouldn't help. Embarrassed by how bad my hair looked, I agreed to the Babe extensions. When the new extensions arrived, the color blended better, but the length was noticeably shorter than 24". I asked Lindsey why, and she claimed she didn't know, as she had ordered 24". When she compared the Hot Heads extensions to the Babe ones, the new ones were about 3" shorter. I was livid. I paid nearly $1,000 for extensions to add length and ended up with hair barely longer than my natural hair. Lindsey said she'd try to resolve it with Hot Heads but doubted anything could be done. She then offered to resell me extensions at a salon discount. After already spending $1,000, I refused to pay more and just wanted what I had initially paid for. Lindsey told me to text her directly, not the salon, because the owner was rude and had caused her to lose clients. She claimed he was retiring soon and that she was trying to ensure I had the best service. After texting her for updates and receiving no response, I contacted Hot Heads directly. They were willing to fix the issue if the salon opened a claim. However, when Hot Heads called the salon, Lindsey was "unavailable." Frustrated, I went to the salon in person. Lindsey was there, but before I could speak, the owner came out yelling. He claimed the salon had ordered the wrong color and length, directly contradicting what Lindsey told me. He then accused me of agreeing to shorter extensions, which was untrue--I have text messages proving Lindsey promised 24" extensions. The owner became aggressive, pushed me, threatened to call the police, and began recording me. This entire experience has been horrific. I now have extensions I dislike, which are the same length as my natural hair, and am out $1,000. Do not go to this salon. Their negative reviews are filtered, but if you dig deeper, you'll see similar horror stories. I wish I had.

This salon actually cares about its patrons. They don't push their own agenda, but rather listen to…read moreall your hair-brained ideas (pun intended) and then tell you why 1/2 of them won't work and then help you get to the 1/2 that will and you walk out every, single, time amazed at their latest creation. Lindsey has worked with me for over a year now-coming up alternatives to my crazy ideas. She has never failed to make me laugh and never failed to impress me with her talents.

Debra, the owner, is fabulous. I get highlights and she is always spot on, would never go anywhere…read moreelse!

Rude rude rude !!! Never will I ever give this salon business . Very unprofessional and the…read morereceptionist was rude ! There are a lot of other salons that give better service than this place .

Gina is amazing! Fantastic at doing a color and cut. She has been doing my hair for years. Very…read morenice studio. Everyone is very friendly. Highly recommend.

Very nice, professional Salon. I have been using the services of Vic Holland for 5+ years. If you…read moreare looking for a new hairdresser, give her a try.

I will not use Ego Hour again. I will go with an independent stylist not controlled by unyielding…read morecorporate policies. My appt was right before I was going out of town. My stylist did a great job on the top of my long hair, and I didn't notice till I got home (lots of glare in the salon) that the bottom front areas had no highlights. I'd spent nearly $200 and got less than expected, so I called to see if the stylist could just put two more highlights in. Was told that bc I couldn't come in right away, since I was going out of town for 10 days, there would be a charge for a "redo." Corporate policy. I explained that I was traveling and couldn't come in for almost two weeks, and didn't need a redo anyway, just two highlights, one on each side. It didn't matter. This was not Hanes Mill Rd as given in the pulldown, but another in Winston-Salem, and I assume all salons would be as rigid.

Was in search of a new place for my regular hair cut's and blowdry's. The front desk staff were…read morevery helpful in fitting me in at the time which was convenient for me to come in on such short notice. (I'm talking 30 minutes before). The hair stylist who was assigned to me, Rebecca, was very sweet and did a great job. She took time out to discuss my hair etc, and really delivered an excellent service. I will be going back for a hair colour soon, as I am happy with this salon and the way in which they conduct themselves. The price is as advertised, and no working out on a calculator additional tax charges or in your face requesting tips (unlike other hair salons!) So professional. I will be a regular customer. Hope the good service continues. Parking available outside, and seating / waiting area inside. Quite a spacious salon.

I have been to Salon Midtown a couple times now and have been so pleased with my service and how my…read morehair turned out. I have seen Bryson and he is very bubbly, knowledgeable, and talented. I have walked away from my appointments feeling lighter and loving my hair. I wish I had found him sooner! I highly recommend this salon.

I found my new salon finally!!…read more The receptionist is incredibly nice and friendly over the phone to easily book the appointment. They'll need your email, phone number, and card information (card information is normal for salons to take ahead of time to ensure there won't be as many cancellations for them). Or! You can also book online. I checked in and they gave me a little goodie bag for being a first time client of theirs which is incredibly nice. Pricing varies depending on who your stylist is and what level hair stylist they are. I went to Kennady who was simply amazing! She was honest and did exactly what I was asking for! I went to her for a haircut and that was $75, including the shampoo and style. Worth it! I can't express how friendly every single person at this salon was. They're super bubbly and outgoing. The salon entrance is facing the road and you'll have to go up a flight of stairs. They've been around for around 4 years now. They have local art hanging on the walls to buy and plants all around the space. Absolutely worth the fun experience and so happy I found such a positive and happy place to go to now :)

The owner cut my hair in October. I was butchered.. the right side of my hair was angled to frame…read moremy face and layered. the left side was not it was straight and at least two inches longer than the right side . I never once had her undivided attention. She was having an an emotional meltdown. she should have reschedule my appointment. It will take years for hair to recover. six months later and my hair still looks like SHIT.

First time today. I have long almost waist length straight hair with a little natural wave. I…read morewent in for a trim and to have my bangs done. This is a great place to go if you have a fear of someone ruining your hair or getting too scissor happy. Emily listens and did a great job on my hair. My hair was very silky smooth when I left. The aesthetics of the salon are very pleasing. The ceilings are high, the salon is quiet and soothing, the temperature is just right. The salon is spanking clean. Highly recommend.