Love this place! Great instructors and friendly atmosphere. They've got a wide variety of classes…read moreand times to choose from. Highly recommend if you're looking for a studio!

Amazing space with fantastic instructors. I'm new to Pilates but felt comfortable with everything…read morefrom the beginning. We spent time talking to the owner- you can tell she really cares about her business.

Update: Ana reached out to me and issued me a refund. I didn't think to ask for a refund because it…read morestates that the packages are non refundable when purchasing, but I am happy that she remedied my situation. I thought I would update my review to reflect her positive customer service and although I would have loved to use the package she made it right. I purchased a class package last year after having a baby and having had a lot of Pilates experience I was really disappointed to find that I couldn't attend certain classes unless I had attended their basic classes first. Normally that wouldn't have been an issue but they only offered those classes at a certain time of day and it was only offered one day a week and I was not able to attend. When covid 19 hit they obviously closed but now they are requiring customers buy and bring their own equipment. I wish I wouldn't have bought a package with this studio as now I have spent $200+ on classes I will never use.

Looking to lose inches? Want to feel more fit? Hate gyms? Pilates and Studio One may just be the…read morething for you. You won't necessarily work up a sweat, but it will definitely be a challenging workout and you will certainly feel it the next day. The instructors and owners are super friendly and nice. There is never a need to feel embarrassed or uncertain of what to do here. The instructors will help you every step of the way and everyone takes care of the newbies. The free intro class on Saturdays is a great and easy way to get introduced to everything about pilates and Studio One. I'm totally a fan of pilates now. I wasn't even looking to lose weight or inches, but I grew 1/2 an inch and lost several inches off my waist in less than a month. There's lots of classes to choose from and they regularly have special classes and special deals and discounts. So come on down and check out Studio One. You won't regret it.

Alaska Club just seems really poorly managed. I threw a birthday party here and noticed the week…read morebefore that there was something going on and a big portion of the area was shut down. I asked the front desk and was told they were closing things for reupholstering, and that someone would check on the timeline and give me a call. No one ever did. I followed up--no response. I left a voicemail to the general manager directly and never heard back. Then today there was water leaking from the ceiling in the pool room by the wall. I noticed when it dripped on me and saw there was already a big puddle on the floor. There were multiple holes/cracks in the ceiling and evident water damage. I told the front desk, one person followed me to have me point it out, then left. Forty-five minutes later nothing had been done no signs, bucket, cleanup, etc despite a bunch of extra staff around for a Nordic spa event. Staff were also talking about the steam room in the locker room being down but the one in the Nordic spa was working. It really feels like all the attention is on the new Nordic spa while the rest of the facility is suffering. Overall, just really poor communication and lack of upkeep.

I recently visited the new Nordic spa at the Alaska Club East. The pools and saunas themselves were…read moreclean and well maintained, and I'm glad Anchorage has another Nordic-style spa option. However, there were several aspects of the experience that made it fall short for me, especially considering the non-member price point. The biggest issue was the changing room setup. I did not realize the spa uses the regular gym locker room rather than having a separate spa-only locker and bathroom area. There was very little privacy for changing, which really took away from the relaxing spa atmosphere. I also had no idea guests are expected to bring their own lock for the lockers. The FAQ mentions bringing sandals, but I never saw anything mentioning needing a lock. At Alyeska Nordic Spa, lockers are already provided and ready to use, so I assumed this would be similar. I wanted to change in the shower or bathroom stalls for more privacy, but both were extremely small and narrow with nowhere to hang a bag or place belongings while changing. There really needs to be a more functional and private setup for the spa. I also think the spa would benefit from a private entrance for spa guests instead of entering through the gym itself, aside from existing gym members. It would immediately make the experience feel more elevated. There also should be a bathroom directly inside the spa area so guests don't have to return through the locker room/gym spaces during their visit. Atmosphere-wise, it feels much simpler than other Nordic spas. The wood fencing around the spa is a nice natural color but doesn't create the immersive feeling of being surrounded by nature as is what a Nordic spa is all about, like how Alyeska does. My other major issue is the pricing. At $95 for 90 minutes for non-members, it feels extremely overpriced for the overall experience offered. For comparison, Alyeska Nordic Spa is around $120 for a full-day luxury experience 10am-9pm with significantly more amenities, a much more seamless setup, and a far more immersive atmosphere. I understand this is a different type of facility, but the pricing should better reflect the size, amenities, and overall experience being provided. Personally I think a non member price of $55 would have been much more reasonable. Overall, it was clean and enjoyable in some ways, but it felt more like an enjoyable outdoor pool/hot tub experience. There are definitely improvements that could make the experience feel more polished, spa like, and more worth the current cost.

One thing about Planet Fitness's in Alaska is they only have 2 crappers per location. With how…read morepopular these places are a dude is always in every stall. They need to rethink this strategy. Otherwise these are nice places.

The staff is amazing, very friendly people. I enjoy going to the gym so I can see my friends, the…read morestaff members there. I often see the staff members cleaning all the treadmills when I go and thoroughly cleaning the tops and bottoms of each treadmill everyday. The entire gym is clean and very busy, but no problems with finding an open treadmill. I enjoy going there.

I was denied a refund after providing adequete information for a military related relocation. This…read morewas in 2018. Since then I have moved out of state and never returned. I have also tried to unsubscribe multiple times from what i would describe as overly aggressive predatory emails. Yesterday I got spammed with 5 emails over the course of 6 hours. Do I need to start spamming reviews and the Better Business Beureu for you to take a hint?

**** NEGATIVE STARS!****…read more DO NOT COME TO THIS GYM* The overall experience was and still is ridiculous! The owner is a THIEF & full of excuses! The staff is clueless & needs more training, the parking is horrible, and not to mention the prices of the memberships at Alaska Fitness are super expensive and not WORTH IT! Jen (the owner) continues to steal money from my bank account! She has caused my bank account chaos with her unauthorized charges. Jen is horrible with communication and never seems to care or have time for her customers, actually I even have it in writing when she decided to email me back, she said, "I don't have time for this I am a busy woman!" - So fixing your mistake for your customer and responding to your clients is a waste of time? I couldn't believe her tone and responses in person or in email. She was unbearably rude to me. Jen also said I can take my concerns to the Better Business Bureau of Alaska. Which indeed I will with all of my documentation. Good luck if you do decide to join this gym! Expect the sauna and steam room are often out of order and are not clean, also note (tanning) is almost the price of another membership if you decide to add it on your membership just so you are aware. Also if you happen to ever have a concern that fraudulent charges are happening from AK Fitness don't expect a fast response to your emails and/or phone calls in a timely matter. Jen the owner will wait until it is too late and she will not fix the issue, she refuses to delete your CC info off of your account on her system, and it says your membership is, "cancelled" instead of following thru with the necessary steps to cancel the membership entirely! She has been wrongfully charging my credit card since October, 2018. She is unapologetic and sneaky! After recognizing these unauthorized charges coming out of my account I complained and was baffled that this was happening AGAIN. Not only does she refuse to refund my account all the months she stole from me, she decided to give me a one month gym membership for free and then shortened that by not finishing out the free one month membership. After finding out she once again charged my CC ($59.99) again this month, I reached out almost immediately and she never called me back or responded to my emails having me come into the gym to ask for her @ the front desk. Every time I called she was, "In a meeting" or not there. I am glad I went in to find a hand written unprofessional letter/note that was left for me @ the front desk by Jen, she wrote on the letter that I have a "no entry" on my account suddenly, and now she says, I "owe her" money after going to my bank to get the unauthorized charges settled and refunded to my account. I am so disappointed with her and this business, her actions have been showing nothing but shady business and unethical behavior. I want nothing to do with this gym and just want my account fixed and or cancelled in the appropriate way it should be for once and all. I recommend absolutely NO ONE to this gym, no friend, no business owners, no family, no coworkers, absolutely no one should be associated with this shady business. When I followed up with my bank they mentioned they fix fraudulent charges from this gym ALL THE TIME! How sad! ---------- NO STARS ---------- NEGATIVE STARS!

Unfortunately, the owner and physical therapist of this facility by the name of Keith is unethical…read moreand lacks integrity. My experience with him in this facility has been very disappointing. In the initial evaluation Keith had mention insurance didn't cover TMJ issues and would have to add other issues with the neck to insure coverage. Which at the time I was having issues with my neck as well, so it made sense. By the second appointment when I started asking questions he started making very rude remarks. He saw me for about 15 minutes while he did some dry needling and when he finished, I sat in the room waiting for his assistant to come see me for the rest of the time. I was told they would e-Mail me some exercises, which I had to e-Mail to ask for them because a week later I still had not received them. This an expensive place and really lacked care. After this second session I knew I was wasting my time and money. After some time I requested my medical records from this facility and read the notes Keith wrote, that unless you request medical records you cannot see. The notes were untrue and I was in complete disbelief because Keith is suppose to be a professional provider. I contacted the facility and he never returned my call. After about 1 month 1/2 I called again and was able to speak to him. He clearly stated he "doesn't make mistakes in all of his year," and there was nothing he could do. I am appalled. I would not recommend his facility or him as a professional provider.

Keith and his staff are great. Very professional and very friendly…read more The facility is very clean and I would certainly recommend them to anyone who needs PT.