To set the context, I'm particularly picky about my haircuts and have made the trek down to…read moreChinatown to get them for more than a decade. In this particular instance though, I was a bit desperate. I needed to get a haircut before a trip I was taking to meet some professional clients and did not have time to drive all the way to Chicago to get one before I left. I saw that this salon had just opened up fairly close to me, had some good reviews, and that being new (though I think they actually were just in a different location), they would know how to cut more contemporary styles. Overall, I've been to this location 4 times now and here's a breakdown of my experience: 1st haircut = 5 stars 2nd haircut = 5 stars 3rd haircut = 3 stars (4th time was to fix what I considered a really uneven haircut) My 1st haircut exceeded my expectations. I was really impressed by how close to what I wanted my hair stylist Yana was able to cut my hair. I showed her a picture, described a few things I wanted, and it felt as though she put in a lot of care and detail to each part of my haircut. My 2nd haircut a month later was essentially the same as the 1st and I was really happy to have found a place to get my haircut that was only 20 minutes away instead of an hour plus. My 3rd haircut though was a huge bummer. In part, it might have been the circumstances because they had a walk-in come in at the same exact time I had scheduled my appointment and they initially confused the walk-in as the person who booked the appointment, and so perhaps it had something to do with the divided attention (she would switch off cutting each of our hair during the shampooing the hair phase - you can opt to do it before or after the haircut). When I got home, my wife remarked at how unevenly cut my hair was. When I compared it to the pictures I took the 1st two times, it felt like a different haircut even though I asked for the exact same thing each time. I called them the next day to ask if I could come in for a fix and after a bit of confusion on the phone, I scheduled something for two days later, a Friday (Yana doesn't go in on Thursdays). To set some additional context, the salon's usual patrons are usually all Korean and are able to speak Korean with the stylists. I bring that up because while I observed that, it wasn't very clear to me how much English was or wasn't understood (since I don't speak Korean nor am I Korean). I just assumed they knew enough to get my haircut done the way I wanted. When making my follow-up appointment for the fix, the confusion became more apparent that it was a language obstacle. When I got there on Friday, I knew something was off because it felt like Yana went through an entire haircut with me. I expected to only spend about 5 minutes getting my hair fixed but it ended up being the usual 25ish minutes with shampoo and everything. It was only after the haircut when this other lady told me the cost, that I had to explain to them I had just come for a fix. I thought Yana would recognize me since I had just gotten a haircut earlier that week but that didn't seem to be the case at the end. To their credit, when they realized the misunderstanding, they were super nice about it and didn't charge me anything and so it ended up with me getting a shorter version of the haircut I initially came for (at least it was even). In the end, I have some mixed feelings. On one hand, I have gotten very good haircuts here in the past and intend on going at least once more to see how it goes, especially because I'm intending to do the same style I've done the past few times. On the other hand, I also recognize that there exists a communication barrier if you're not a Korean speaker, which means if you're asking for a style that is different from what they're used to cutting, things may get lost in translation. I do believe that they will do their best to understand and to accommodate. If in doubt, Google Translate is your friend.

Great service. They were short staffed the day we went. There's a small drink/snack section next to…read morethe sitting area. Also, Netflix playing in the background. Yuna did a fantastic job on my daughter's highlights and cut. She was detailed and took her time. I would say to be patient when short staffed. She is a wonder-woman taking care of multiple clients at a time. She was even answering phones. There is an assistant that was very helpful too. We will definitely be back!

Walking into the salon, I was greeted by an employee named Rupal…read more My experience starts and ends with complete happiness. My stylist does a wonderful job. Love coming here!!!

Lorenzo is simply the best, and I cannot recommend him enough…read more He truly knows how to work with wavy hair -- my cuts and blowouts always come out incredible -- but what sets him apart is how much he actually pays attention. I went through a period of hair loss and was growing my hair back, and Lorenzo was with me every step of the way. At one appointment, someone had told me I was experiencing breakage, but Lorenzo took one look and knew it was actually new growth. That kind of expertise and attentiveness meant the world to me. Beyond his skill, he's just a genuinely good person. He's down to earth, listens to what you want, and meets you where you are -- whether that's a specific look you're working toward or a hair journey that takes time and patience. His scalp massages are incredibly relaxing, and every appointment feels like you're in the hands of someone who truly cares. If you're looking for a stylist who treats you like a real person and actually delivers -- Lorenzo is your guy.

In general, I have been pleased with the services I have received at Madison Reed's Color Bar in…read moreVernon Hills., Illinois. The business is extremely clean, and does not smell like hair coloring products. The first young lady who did my hair was extremely pleasant, and did a great job. I wish I could remember her name! I know faces, though, in a good way. I went in for a roots touch up. This young woman was pleasant, too, but it felt like I was taking up her time. She did do a very nice job in what I asked her to do, so no real complaints. I walked out feeling much better than I did walking in. I have one bit of advice for some of the staff, that I will pass on. Before I went to graduate school, I, too, worked in the service industry. My boss told me that the absolute hard and fast rule was to never discuss customers in front of other customers. I felt bad for the customer who was being discussed at great length, and in deep detail. I worry about how much I might be discussed. You are all young and smart enough to learn to not talk about customers. My hair looks great, though! To Madison Reed's Corporate Office: Linking the rating directly to Yelp is a terrible idea. Customers like to give honest, anonymous reviews, without the fear of repercussions.

Marzanna, is so good at what she does, I love my hair color…read more I would definitely recommend.

Why did I wait so long to have Kelly cut my hair?? She seriously has given me the best hairstyle of…read moremy life. Finally, how I feel on the inside is reflected on the outside. I asked for a "wolf" cut to give my natural waves some room to do their thing and she delivered in spades. Kelly is a true artist as well as friend.

After several crappy haircuts where I spend 6 months growing out the disaster, I came here at the…read morerecommendation of three of my coworkers. I'm glad I did. Sam cut my hair and did a great job. I explained to her that far too often when I ask for 2 inches cut off, many people interpret 2 inches as 4-5 inches. Noooo!!! Sam understood very well that I liked my length but I wanted some simply layers and overall clean up. I'm very pleased with my haircut and I would definitely return!!

This is the place for all those curly girls who can't find someone to cut their hair - and at a…read morereasonable price. Natasha has cut my hair twice and this last time, she also colored it. I'm obsessed. Best kept secret in the northern burbs!

Got a treatment done and it wasn't the same as advertised online. My hair looks worse than before…read moreand there wasn't much help after the fact when asking them to clarify what was done. Need to be more transparent about their pricing and their treatments especially since it can be expensive. Not the stylist's fault, more so ownership. Been here other times and had great experiences so not sure how to feel.

Emily colors my hair and Amilia cuts and styles my hair. Since my first visit they both made me…read morefeel so comfortable. They asked allot of questions so they could understand what I wanted and what my issues have been in the past. Every appointment has been great!! I am so glad I made the move to come to Tricoci in Vernon Hills They do great work. The app makes making appointments and rescheduling when needed so effortless . I highly recommend both of these professionals For exceptional service!!

It's been a 3-peat of more than lackluster results…read more Service-wise, people are nice-ish. This last time was the won't have not grwat experiences. Tricoci, overall isn't good for quality service, but trims and such, fine. We had a particularly scammy experience tonight where I booked online for a specific service. Specific bc it was extensions for my daughter (bangs), which I noted in the submission form before completing and updating my card on file for their mandatory down payment. We got to the appointment at 4:43 (13 minutes late, on me/traffic) but the reception was nice-ish. New girl at desk, fine enough, a dude manager (or obviously he was to me, clearly not friendly- take notes from other salons, just say hi to your customers, smile; not hard. Anyways, the lady that came out to "consult" batel looked at her and was like 'we don't actually do bangs' Tricoci had over 7 hours to alert me to this. Give a girl a call.. email, text, whatever.... Charge me and my daughter, after loving our whole day around, nevermind a 23 yo girls Hopes on absolutel BS to get $25 (plus the $200 on products.. mark my words that's the last time)... shameful corp whatever negligent behavior and your associates could use training but I would start with the manager... This location is the worst one yet. I need to stop trying with this place. It's awful enough for a grown woman, but it can't even do a child's trim (today and a couple months ago.

if you need a new stylist and colorist , I highly recommend Trin and Jen!…read moreTrini will listen to your ideas and offer real and honest opinions that will translate into a beautiful hair cut and style. You will leave "styled" not just with a haircut. She is patient and kind, a true artist! For hair color I hig recommend Jen! She blends magic in her mixing bowls that will leave you looking and feeling beautiful and confident. She listens and will also offer advice and guidance if you are not sure in what direction you want to go with your hair color. The salon is beautifully appointed, modern with a very comfy and relaxing environment!

Hidden gem! I don't know how I haven't seen or been to this place and it's been around for three…read moreyears! Online booking is a huge bonus when ur super busy like me. They have lots of options for times of day and amazing stylists which makes it super convenient. Got a haircut with, Sisi, and she was amazing! She listened to what I wanted and took the time to help me make a good decision. The style I want is going to take a few haircuts to get there and Sisi did a great job making me feel comfortable with our plan! And I still loved this haircut!

I've had a membership at Blo in Vernon Hills for about a year now. For me, having someone else do…read moremy hair, is just an easy way for me to really relax. I have longer hair and it's a lot of work, so these visits are a nice break. The best part though is this: I always walk away feeling heard and beautiful. I've seen various stylists since I started going and have yet to have a bad experience. I won't lie, I have my faves, but anyone you get will do an amazing job and give you an overall great experience. So far, everyone I've come in contact with who works there is kind, courteous, passionate about what they do, and truly cares about the clients and delivering what they want or need and at a VERY reasonable price to boot!

I had a great experience having my hair done by Rachel Coons. The products were amazing and I love…read moremy style and happy this salon is in my area ! The environment is clean and modern.

Love the cut Micah gave me! He's professional and friendly, and his attention to detail from wash…read moreto cut to blow dry will keep me coming back!

Excellent stylists who really know hair. No matter your gender, age or hairstyle, these pros will…read moremake you look fantastic! This salon also feature Davines hair care products. They're pricey, but they work and a little goes a long way.

Such a disappointment. Loved Galina, but need to switch salons now. No privacy for pedicures. All…read morepolish was choppy. Not her fault. Won't be coming back. Salon did not feel clean. Awkward set up.

Sasha S has been cutting and styling my hair for several years now. She is truly AMAZING. She has a…read morelot of attention to detail, very professional, experienced and friendly. She has created a style for me that is both professional and stylish. I get complements on her cut frequently from people just walking by me!