This place was pretty nice. The equipment was all in good shape which was a nice touch. The rooms…read moreare spread out into multiple areas so that part is a little strange. I think it would be nicer if they had all the rooms organized by category but that is a smaller detail. The cardio space had a nice variety of equipment. I watched the ping pong players for about 20 minutes. It was wild! So competitive and engaging. The pool was nice. I didn't get into it because there was a lot of people swimming laps. It didn't seem like the chill out relax type of pool so keep that in mind. The staff was friendly enough and most of the facility was quite clean. I would definitely come back

Review: I had a deeply disappointing experience working at…read more YMCA Chinatown The workplace conditions were far below professional standards, making it difficult for both staff and children to thrive. For starters, the environment was chaotic and poorly managed. Staff were frequently overworked and undervalued, with little support from leadership. It felt as though maintaining adequate staffing levels was never a priority, leaving employees to juggle an overwhelming number of responsibilities. This created unnecessary stress and burnout, making it impossible to provide the high level of care and attention that children deserve. For the children, the atmosphere was less than ideal. The lack of proper organization meant that schedules and routines were inconsistent, leaving kids feeling unsettled and frustrated. The classroom materials and resources were outdated or inadequate, limiting opportunities for creative and meaningful learning experiences. Safety protocols also appeared to be poorly enforced, which was extremely concerning. Additionally, the leadership team was unapproachable and dismissive of staff concerns. Suggestions for improvement were either ignored or met with resistance. It felt like their primary focus was on cutting costs rather than investing in the well-being of staff and the children in their care. Overall, this was not a positive environment for either employees or the children. I hope management takes immediate action to address these issues because the current state of the program is unacceptable. Maggie, Najee for you two to go the length for not just an employee but a parent! Fired her made sure she doesn't get unemployment then kick her child out is outrageous! And overall sad !!!

Love going to btone! A good workout without being too challenging. Nice studio on Newbury street.read more

Btone has a great location on Newbury St, very clean studio as well. The classes are challenging…read moreand always different, depending on day/instructor which helps keep the classes fun and intense.

I just started my Equinox membership this year and have had a very positive experience so far…read more Everything is immaculately maintained, the staff is helpful, and the group classes push you to do your best. I feel motivated to keep at it! However, the membership is a year-long commitment and quite costly, so definitely something to keep in mind before taking the plunge.

Horrible customer service,Horrible customer service, Horrible customer service,Horrible customer…read moreservice,Horrible customer service, Horrible customer service,

I did the day pass and I'm still debating getting a membership, but overall it was a great…read moreexperience. I used the cardio equipment, took a Pilates class, and ended with the sauna. The amenities felt modern, and the sauna was definitely my favorite part - especially with the eucalyptus towels. The Pilates class was nice too, more of a recovery-style workout. Still deciding on the membership, but it's definitely a good spot.

Updating this review. I re-joined and this place has really changed for the worse…read more They will cancel your membership if you DARE complain about trainers taking up a ton of equipment and not cleaning sweat off of anything. Every morning, this huge (male) trainer takes up multiple squat racks, multiple cable points, and 3-4 boxes. It's not a big space, and he keeps things set up so you can't even work in. On top of that, another trainer works out every morning and takes up another squat rack, all of the area in front of it including blocking a machine, and shoots dirty looks if you get in ~her way~ Don't forget, they don't clearly label fragrance free areas in the locker room AND they scold you if you don't tell them that you had to leave and use your epi pen. Bet that had something to do with the membership thing too. Is it discrimination? Maybe. Overall, if you are someone who doesn't want to rock the boat or lift heavy weights or take up any amount of equipment, you'll probably be happy here. But expecting the treatment, access, and equipment worth the price is apparently a death sentence. Do better, Healthworks. Your biases and intolerance are showing.

My husband and I travel a lot and we spend much time and Boston. I must agree that the monthly…read moremembership even with their annual fee of $39 is a great deal if you are looking for a place to exercise. The perks of having the black card are super. I usually go in with my daughter as a guest and my husband takes his friend as his guest. This is not the type of gym that will provide towels or have a steam room slash/sauna nor will they provide zumba, yoga or any other group classes. No they don't have a pool. Their monthly fee would be much much higher if they would. You would expect that for $10 or 19. 99 a month the place would be filthy but we always comment on it being the cleanest PF we've visited. My only critique would it be how in many occasions you come in and the crew behind the front desk do not even look at you to the face and acknowledge you're signing in. they are usually on their phones watching something or texting, if not they are hiving conversations amongst themselves. it's sad because sometimes when can have a question or concern and they might not seem approachable. I had a very bad experience with one of the employees just by the way he answered to my question. he and some of them seem to have a rough attitude. In the same way, I give props to a staff who mentioned he only works on weekends. He was extra nice to me and my husband with our concerns, very professional and welcoming. We mentioned how we appreciated him welcoming us by our names as we signed in, so much so that we went back to him and we're able to clarify our doubts on memberships and using the "relaxation zone". We mentioned our experience with other employees and he appologized for the experience and told us how management is working on making the customer service experience much better there. He was very polite and ethic about his fellow co-workers praising them for being hard workers and making us see (without underlining it) that them not acknowledging us or being on their phones constantly is really a minor thing compared to how they are good workers at keeping the gym in tip top shape . I don't want to be wrong but both me and my husband think his name was George or Gregory. We will certainly look for him when we come back in town and hopefully see him or people like him during weekdays. Our experience that weekend was excellent specially when, on Sunday, we found him early morning (7am) with the same high spirit. Many should take a flash customer service tutorial with this gentleman. Overall all the PF we have visited, serve our needs of keeping active.

Ample equipment, but way too crammed and can never accommodate the amount of people in there at…read moreonce. I've found employees to be inaccessible and other patrons consistently lacking etiquette and being inconsiderate of others time there. It's better than no gym at all on my way home from work, but I much prefer my home club.

Best club in the city of Boston. We practically live there. Squash, pool, amazing food and the…read morefriendliest people in Boston. Families, singles, couples, younger, older and everything in between can find a home here. "Where everyone knows your name!"

Went here for an event.. event itself was beautiful but i am not very impressed with this place at…read moreall. Service was alright, young staff so I give them some leniency.. not many food choices (again this is AT this specific event) Desserts were good. Parking was a hassle very busy area obviously we were told to park in was a disaster. Our tickets weren't working because they were "event tickets" so we had to walk through the entire garage to the office to get our parking tickets verified. Sad to say it, but I really had higher expectations for this place.

Best part of my daily routine! Always greeted with a friendly welcome and feel totally comfortable…read moreasking questions. There's a great community at this gym, good equipment, and it always remains clean - so happy I chose to join here a year ago!

Sunday's at the BSC Boylston are a real adventure…read more Cleansing wipes are constantly empty, and the staff allege to not have a back-up supply. I don't believe them. How could that be, a component so integral to infection control, and no back-up supply. What a way to nurture non-compliance with the users of equipment that should be wiped down, following each use, to have no sanitizing wipes. This is not BSC's first trip to this rodeo. They are regular guests at this rodeo. Again, on Sunday's, no paper towel in the Men's Room. How could that be? An Absentee Landlord? Inadequate staffing on Sunday's? Poor supervision/management? Irresponsible employees? And, as is consistently the case, the large lockers in the Men's Room are paralyzed by parasites who take those lockers over, for days and weeks at a time. I don't know what it is with gyms in the Back Bay, but, Planet Fitness, on Newbury Street, and sometimes New York Sports Club on Boylston Street, have air that does not circulate. Given the essence of body odor that comes with physical exertion, and working out, the air in these places should constantly be circulating. That's not always the case. The Boylston Street BSC has a beautiful, well maintained indoor pool. You have to reserve lane times, and the pool is closed to an outside contract, young children's swim camp, at certain hours of the day.