The hotel was extremely clean, and the rooms were pretty spacious. They have a dishwasher and mini…read morefridge/kitchen.The bed was firm but not so much as to be considered uncomfortable. The front desk staff were extremely friendly and helpful. Breakfast was available. The options were the typically convenient ones (bagel, fruit, muffins, etc), and they were fresh. I enjoyed my stay. Will likely stay here again when back in the area.

Modern, clean and comfortable hotel! Home2 Suites was the perfect choice for a quick weekend…read moregetaway. They also allow pets so our puppy was able to tag along with us as well. He loves sniffing around new environments so enjoyed the hotel as well I believe :). Our bed was a good size, comfortable and the room itself was spacious. We were also provided a welcome good bag with waters and snacks. The hotel also offers complimentary breakfast in the morning which was a nice touch. Reminds me of the old school hotel stays where the establishments as a whole really wanted you to feel welcomed and enjoy the overall experience from start to finish. We really enjoyed our stay.

Best in Lake Charles. Hands down our favorite. We love staff, dealers, rooms, pool. All is top…read morenotch.

Let's be clear: I'm comparing This Casino's FanDuel/Sports-book area with other casinos in the…read morearea. Huge screen in Small Room with lots of unclaimed Reserved Seating. Outside seats are available, but I chose inside. So let's discuss the chairs. Horrific Torture devices with little padding. I made it 3 hours, only because I ordered a bottle of Sauvignon Blanc to numb the pain. Just a note to management: You are killing your clients. Many great alternatives. From now on I'll be at the Gold Nugget where there are MANY seating options in their Gigantic sports room. Another helpful hint for management: if seats are reserved, and the party doesn't show, then open the seats. Restaurants do it. Airlines do it. Why don't sports lounges in casinos do it?

I stayed here for one night and it was nice. I love the room, spacious restroom, kitchenette, comfy…read morebed, and views. The breakfast was stocked with great items as well. However, the fitness room is very small and the workout equipment is pretty cheap. The service was fine. It wasn't super friendly but also not bad. I would stay here again.

First, the hotel is very clean. Second, staff was helpful and friendly. In terms of location, it…read morewas fine. While a tiny bit more of an industrial area where it was located, it was in a fairly good location. I would definitely recommend the hotel for a night stay.

Madison the server took absolute great care of us as well as the manager Christian, we had an event…read moreat the pool and they took care of our every need definitely recommend them and the pool

I've been a long time visitor to the Golden Nugget Lake Charles, usually making at least two trips…read morea year. I was somewhat disappointed this year. The positives: The rooms are always clean. The staff is always friendly. (I've read other reviews complaining of the rudeness of the front desk staff, but I've never experienced anything but professionalism.). The Casino Credit staff is amazing and always so friendly and accommodating. Same with the Casino Hosts; always very nice and professional. There are several good restaurants to choose from and, although they're touristy joints, the food is always good and the waiters are always first-rate. The negatives: Only half of the elevators were working at any one time and those that were working were in bad shape and dirty. And the swimming pool bar staff around the pool absolutely sucks...and they always have. Always. I've never been to that particular bar where the staff was anywhere near professional. Also, they were out of several premium liquor options and none of the frozen drink machines were working. Additionally, when entering the pool area, I asked for an extra towel. I was told that it's "policy" that each person is allowed only one pool towel. I let the attendant know that showed sh*tty service, especially for someone that was spending about $10k in their hotel and casino over two days. Not sure that I'll go back to the Golden Nugget now that the Horseshoe is opened up.

I stayed at Horseshoe Lake Charles from March 22-26 and had a very concerning experience…read more The room had multiple issues, including a missing door security latch and a bathroom that appeared poorly maintained, with possible mold and visible buildup. There was also a persistent sewage-like odor during my stay. I reached out to the hotel directly with documentation (photos/video) but did not receive a response, which is even more disappointing than the issues themselves. I would appreciate someone from management or corporate reaching out to address this.

I thoroughly enjoyed my stay at the Horseshoe. It was certainly much quieter than nearby casinos…read morebut I was also there on a Monday evening/Tuesday morning so that may have made a difference. The room: check in was incredibly easy and they have a kiosk for self-service. The room itself was clean, spacious, and had all the typical ammenties one would look for. I assume most people who stay at casino hotels don't aoend too much time in the room, but if one did want to do that then this is a great choice. The bed was nice and soft, pillows fluffy, and the bathroom was spacious. The gym was a typical hotel gym. There was an elliptical, bike, treadmill, and a bench with weights. I only used the treadmill, which seemed a bit old but did its job just fine. Downstairs you will find a Dunkin and pizza place. The Dunkin was perfect for a quick breakfast. The egg bites came out piping hot and were delicious. The latte was standard. The customer service was great. The pizza place is meh. Thick crust, thick layer if cheese, not many toppings. I would skip this next time. The casino itself was quiet but it was a lot of fun. I found a blackjack table and the dealer was super nice and taught me the rules. I had a great time.

This bed and breakfast was awesome I would recommend it anytime over an Airbnb or a hotel stay Chef…read moreDan was also awesome in making our stay very comfortable and the breakfast was chef quality it was an outstanding experience.

My first visit to Lake Charles was a wonderful time. Aunt Ruby's B&B was perfect. I'll be visiting…read moreagain. Dan is a gracious host. Enjoyed his delicious breakfasts and the informative conversations I had with him.

The rooms are surprisingly sound proof, except when standing outside the rooms doors. I never heard…read moreour neighbors. Love having toilet area & sink separate from the shower& vanity area. The beds are comfy, rooms were very clean, and the staff were excellent. My only complaint is inadequate lighting. Unfortunately they aren't alone in that. It seems all hotels seem to forget that women stay there and need to apply makeup and just see in the room in general. But overall it was a nice experience.

Its a place to lay your head. Front desk staff is typically transactional but they are…read moreaccommodating and friendly. Cleaning staff is also very friendly, please tip hard working people. Its in a good location, a quick walk across the street will get some dining (mostly fast food) and shopping at target. More dining is a less than a 3 minute drive across the loop and even more a couple of exits down the loop. Place has always been clean and the area is safe from what i can tell although make sure you remove valuables as with everywhere it be homeless taking advantage of people slipping

They asked me how long was I staying? I said probably was staying for four nights. They charge my…read morecard for four nights took additional $57 off of my card on top of that. The total came up to about $600 and some change. On the second day, I realize I was already going to stay for three days. So I called the front desk and asked is it OK for me to leave early? I'm not going to stay the full term and they said yes I could get a refund so I continue at work. Waited until I got back then come to find out I was not going to be reimbursed for one of the days cause I was only staying for three. When I got to the front desk later on that evening, I was told I lied to let them know 48 hours before I was leaving instead of 24 hours for me to get a refund. So I pretty much feel like I've been robbed. I would not come back to another best western ever again. The fine print is a rip off. Best Western y'all fumbled the ball.!!!!!

This is one of the most beautiful and cleanliness hotel. The owner was so nice and friendly. The…read moretowels were kind of thin. The hotel location is safe and close to the highway. Highly recommend this hotel to everyone.

Hilton usually has a cluster of their different brands next to each other, so we decided to try…read moreTru. Per usual, although I could check in on the app, I could not get my digital key and had to check in at the front desk. No matter the location, this is annoying. If you aren't going to let your guests get a digital key to bypass the front desk don't show it as being available and state it will be available after a face to face check in. The front desk who checked me in did not offer breakfast times either verbally nor with the room keys. I didn't find anything in the room to say there was breakfast and there was no sign stating as such in the elevators. Parking was great, the sheets were super soft and you could take a back road down ankle to the casino.

Got the job done. Clean and fairly quiet. Free breakfast was what you'd expect for a free breakfast.read more

I had a great stay at Wingate by Wyndham Lake Charles and would definitely recommend it!…read more The hotel is super clean and has a modern feel, which made it really comfortable right away. The staff were incredibly friendly and welcoming, and all the little perks made a big difference--free breakfast, free WiFi, and those dark blackout curtains that made it so easy to get a good night's sleep. One thing I personally loved was the AC--it worked amazing (which is a big deal for me since I'm always hot!). The shower was also perfect--nice and warm, with shampoo, conditioner, and body wash provided. The BEST part? They're pet-friendly with very minimal fees! They even have a designated pet area for bathroom breaks, which was super convenient while traveling with my dogs. My only downside was that the dog park area didn't seem very well maintained and had quite a few flies, like it hadn't been cleaned in a while. Hopefully that's something they improve. On the plus side, there's ample parking--even for RVs, semi trucks, or trailers--which is a huge bonus. I also felt very safe in the area, and there's plenty of shopping right across the street. Overall, a really solid stay--I'd absolutely come back!

Nice hotel in a great location. Wonderful breakfast bar, cookies, clean rooms, friendly staff. I do…read morethink they need to do something about the heavily water stained shower.