We stayed at this hotel this past week and it was an incredible experience. Communication was excellent. The property could not possibly be more convenient for those wanting to explore Downtown/Broadway. The on site staff were extremely friendly and helpful. The property is exceptionally well maintained. We visit Nashville regularly and this will be the only place we want to stay during future visits. Thank you. Daniel Meadows read more

Great place! Joanne was supper friendly and helpful. They held our bags. The coffee machine is a wonderful treat! Beds were so so comfortable. Rooms clean and just what the four of us girls needed!!! Walking distance to everything!!! read more

This place is awesome! We stayed here for one night and we loved it! So close to downtown Nashville and the room was so nice and clean with high ceilings and a ton of room. They had a Starbucks machine in the hallway with creamer 24/7 which was great! We were able to leave our bags from 9-5 the day we checked out so we could do a tour. The staff was so friendly and helpful...I will definitely stay here again! read more

107 degrees heat index today and, being a visitor in town, I was melting and my dog was heavily panting. I felt a little sick and just had to get into the shade and sit and get water for us for a few minutes. As I sat quietly on the side of the steps and opened my purse to pull out water for me and my dog, the man at the desk came out and started questioning us. I said that we badly needed some water and shade and I would leave in a few minutes as soon as I took care of that. He stood over us and said we had to leave (we were outside the entrance and not one person walked by us the entire time). I said, "I'm not a homeless person. I am a visitor and we just need a couple of minutes." He harassed us and kept telling me that I HAD to leave, even though it was dangerously hot and humid and all I needed was a little shade for a few minutes. I wasn't bothering anyone and my dog was completely quiet and still. In today's world, it shouldn't surprise me to run across people with not a shred of empathy but it still does. Most people would have said, "Does your dog need some water?" or something like that. A short time later I went to a nearby restaurant and they did exactly that. *Extremely* unkind. I would NEVER stay at this hotel. read more

The only thing "Luxurious" about this place is it's clean, The Starbucks coffee machine /coffee bar and the high pressure shower heads. The beds are comfortable and we did like the bathrooms. And it is spacious. And convenient to all the places near Broadway. Parking was not safe. Our vehicle was broke into. You pay for parking. No parking validating for using the parking deck on commerce. The balcony rooms are not as they are pictured. Looks more like a caged in area. With windows with bars on them. And we did not like the digital keys. It took too long to unlock the doors and elevators No service on the sky deck. No valet. It's just not worth the price we paid for the two day stay. read more

My family and I have stayed here at Studio 154 for 3 years in a row now and every time always meets expectations! Very clean rooms, new up to date decor, comfortable beds.. management and staff always nice, and helpful (Lauren is great!). Walking distance to lower Broadway, but yet very quiet when trying to sleep.. the keyless entry is very easy to use. Parking lot right across the street for easy access. There's literally nothing bad I can say about this place. I will continue to come back every time.. I would highly recommend!! read more

So I'm torn on my review for this place. Initially upon arrival I was concerned because it was next to Dicks Last Resort and Coyote Ugly bit we never heard anything. Gaining entry was easy as there is nobody onsite there is no check in station like an actual hotel. The room was clean and very spacious. We had a 2 bed room with balcony. The room was huge! It came with a mini frig with items you buy if you wanted but you could put stuff in there with no issues which is nice. Now we did run into an issue were we barely had any hot water for our showers. I mean it wasn't ice cold but it wasn't hot by any means we had hot water in the sink to wash hands that was super hot. We texted the number Saturday morning but was told that they didn't have maintenance on the weekend??? Like what the heck. They did offer to give us a $100 discount for the inconvenience but that seems small for each of us to have to take 2 cold showers. The latch to the bathroom door didn't latch. You could close the door over but someone could push it open. The floor in the bathroom was slick like there was a wax on it so had to lay towels down to walk. The carpet the beds sat on had some wet spots so not sure if the carpet had been cleaned or what. We don't really know this wasn't a hotel with people onsite until after we booked and sent an email about having to read and sign some agreement beforehand and downloading and app. We probably would not come back just because the issue with the hot water knowing that maintenance is not there on the weekends. For the amt we paid we should have never had to do that a second day of cold showers. read more

Very surprised how great this place is. I was skeptical since no live people work there. Think of it a building filled with all air bnb's. As a heads up some rooms don't have windows. read more

Prepare yourself. You are going to think you are entering a schlocky tourist restaurant. But once you duck into your somewhat hidden elevator, you enter Wonderland. Like a hip movie set. I'm dying. The riverfront suites look over the water to the stadium. The bathroom is huge and well appointed. The linens are silky soft. Everything you would expect from a high end hotel. But It's not a traditional hotel at all. That's been done before. This hasn't. Only 11 rooms. Only for those "in the know". We were lucky enough to be invited to a rooftop party here too. My favorite rooftop in the city for a private event!! You can simultaneously view the city skyline, the pedestrian bridge AND the stadium whilst sipping champagne. My head is spinning. You can rent multiple rooms and feel like you have your own enormous townhome in the middle of broadway. I hope I have convinced you to stay here if you are on the fence, because I feel certain you will love it! read more

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My sister and I stayed here for my niece's Nash Bach Bash. The room was beyond our expectations. The fact that there was no desk didn't matter at all. The keyless entry was easy to use. The beds were comfortable. The size of the room, especially to the others in our party staying at luxury hotels, was so worth what we spent. We booked a room with a balcony and couldn't have been more pleased. We love Nashville and this hotel was within walking distance of almost everything that was planned. And the view over the river, sublime. We expect to return and we WILL be staying here. read more

The hotel does have a very modern take to the decor. However there was no window in our room! None, zero, zilch!! There was a mirror that gives off the esthetic of a window, but that by no means replaces a window or capacity to look out or get daylight. This is my biggest complaint! The check-in process was rather easy, and the coffee/tea bar at the entrance was a definite plus! I just would never intentionally stay in a windowless room. I wish this concept was emphasized when booking ! There was also some construction noise early am, on our last night there. We were not made aware of or compensated on this either. ‍ read more

This business is Scamming people the property is closed! They are taking reservations and not telling people that they are closed and still taking money from those reserving. Once you make a reservation they cancel your reservation saying they will give you your full refund. Unfortunately that refund doesn't come because they no longer contact you after that and you are no longer able to get a hold of them. It is sad to see a business go under but it is even worse to use that to your advantage in taking from others. They will steal your money they will scam you! Save yourself the pain and don't book with them. read more

What a cool place this is!! After booking online I got a little worried, because this is not a typical hotel with a front desk etc and the phone number was a google voice number. There was no need to worry, because Studio 154 is uniquely special and really great! The room key is an app and although we had momentary trouble upon arrival, I figured it out and it worked like a charm!! So many great things about this place: 1. Location!! One block off Broadway overlooking the river! 2. A really neat rooftop patio area overlooking the river with comfortable furnishings, and did I md room the view?? Right across the river from the Titans stadium. 3. Cool artsy hallway decor 4. Spacious room with a king size bed. Large shower, full kitchen, large closet and desk area. No window to the outside... who cares?? The loft type high ceilings made it seem roomy and airy. 5. Coffee bar available for guests free of additional charge. Nice machine that makes a variety of hot drinks. Various refrigerated creamers available too. 6. Commercial washer/dryer available for guest use with detergent provided. 7. Only 18 units... felt like an exclusive private club! Issues: TV volume was not adjustable, but again, who cares, it's Nashville and there's so much live music available tv is passé. The wood frame around the bed had sharp edges, so shins beware! The fire alarm began flashing our last morning there (no noise, just strobe) Texted management at the 3 numbers they provide for assistance and all three responded and they reassured us it was a false alarm and was quickly resolved. Don't be scared of the clubs below (Dick's Last Resort on the ground floor and Coyote Ugly in the basement) We did not hear a peep out them!! Will definitely return if we are able to return to Nashville! read more

Horrible Customer Service Booked on 12/6/19 for Sept 2020 call to cancel 7/8/20 due to trying to limit non-essential travel and spread of COVID-19. Even though we were cancelling 90 days before our scheduled stay they only offer to refund 1/2 of the prepaid nights we paid for when booking read more

This hotel has the feel of B and B, just a few minutes walk to Broadway Street where the action is; live music in nearly every hunky think along the way. The plush towels, bath robes, and a coffee bar are just a few of the amenities provided here. Sitting on the roof deck, sipping wine, overlooking the Cumberland River almost makes you not want to leave. read more

I was notified that my reservation would have to be cancelled on Wednesday 3/2/22. Reservation was for 4/9-4/16. It stated I would get a refund if I requested it via email or test (I did both) . Today, Friday 3/4/22 I received an email saying the refund would be processed and to expect it in 7-10 business days. I just looked at my bank account and it is already refunded. Please do not accuse this hotel of scamming or not honoring their cancellation policy. I was extremely worried because of the false reports on here. Just wanted those of you out there concerned that this was Seamless process in an unfortunate situation. read more

If I could give 0 stars I would. DO NOT BOOK HERE WHATEVER YOU DO I made a reservation for February 2022 back in September 2021. They canceled my reservation 2 weeks out from the trip leaving me scrambling to find a new place. They said they could help me rebook but I emailed saying I wanted to cancel altogether and I guess they never got it because a few days later I got an email saying they didn't hear from me and were going to cancel it. Fast forward 7 days and I still didn't have a refund from my $1400 charge (that was charged back in October). I called customer service and they told me it would be 5-7 business days from when it was processed as canceled. It was like pulling teeth out of the woman to get her to tell me the date it was "processed" on their end. Finally she told me 1/30. 7 business days from then would've been 2/8. The day comes and still no refund so I call and they say that it was processed 2/4 and I shouldn't have been charged because it is a collect later property, but my bank account says otherwise. The phone number for this property NEVER answers and NEVER replies to emails. DO NOT BOOK HERE UNLESS YOU WANT TO BE CANCELLED AND OUT ALL YOUR MONEY. read more

Stayed here recently and it was a wonderful experience. Very safe and clean environment. I am already planning another trip to Nashville for next year, and I will definitely be staying here again! read more

As the other reviewers have stated, this place is not even open. I made a reservation in November of 2021 and had to pay the full stay in advance ... over $1500.00. I received an email two weeks ago, (three weeks prior to our arrival) stating that the hotel in fact was not operational and I could request a full refund. Good luck with that! I have emailed four times both to reservations@studio154nashville.com and manager@studio154nashville.com and made countless unanswered calls and still to this day, NO RESPONSE. I will now try to go through the process of disputing the charge on my credit card to try to get my money back. I understand the hardship that companies and businesses are going through due to the tragic event that took place but that does not justify the lack of professionalism and responsiveness from this company. VERY DISSAPOINTING!! read more

We scheduled our trip in Feb 2020. Due to my friend being a nurse, my Mom having cancer and travel advisories we canceled and were told we had until September 2021 to reschedule, now they're giving us until December 2020 for us to be able to keep the reservation. Otherwise we can cancel for 50% the deposit back. We have the exchange in writing. Terrible business practice, for what I assume is to get a reservation on the books before the year closes, given the timing. read more

I was able to successfully add this business and am the first to review. It initially had been an emotional rollercoaster after booking this place via Airbnb, but I have to say Antonio exceeded expectations by providing such great and wonderful customer service. Our flight went a lot quicker than we expected so we arrived quite a bit earlier than our agreed upon check in. Unfortunately, the elevator was out of service. We were waiting probably about 20ish minutes in front of the door upstairs. Luckily, an angel arrived by the name of Antonio to let us in to our most beautiful suite! The place is just beautifully packed with everything you need. They even have fancy toiletries by Hermès! Pictures to come. Definitely 5 star luxury with 5 star customer service! But had to knock 1 star off for broken elevator and the sky deck being closed for the weekend! read more

So I had originally booked the hotel for Friday, August 28 I had booked this on a Wednesday. I called back and ask can I reschedule to the next Tuesday because hurricane Laura had hit it was bad weather coming our way and just to be safe side. So the lady who answered the phone when you call said that's fine the original price for Friday was 1307 the weekday price was around 654 she stated that she would refund me The 654 into my account and I said OK so that would take 3 to 5 business days she said yes so on the morning of August 28 I check my account and I see a charge of 1307 and then I also see a charge of the 654 so I called and said hey you guys charged me twice her response was we refunded you the 1305 and then we charged your card for the 654 , I said I didn't authorize for you guys to charge my card again and over the phone we we agreed to you refunding me the half of the 1307 she said with ma'am you could contact your bank. I said my bank didn't make the mistake you did an unauthorized charge of 654 to my account. All we agreed to was a reversal of 654 back to my account. I said it is the first of the month coming up and now I'm out of 1307+ 654 her response was you can't pay your bills I said that that has nothing to do with you I'm just saying you guys have charge my card twice and now I have to wait 3 to 5 days to receive $1300 . She said that the computer did not give her an option to just refund half I said so you weren't gonna give me an option either to to decide if I wanted my card to be charged again for the 654. I said so you made a huge mistake and put me in limbo and there's nothing that you can do she say yeah there's nothing that we could do. I would NEVER book with these people and highly suggest that you guys don't book with them either they don't care! The lady who answers the 615-891-0154 stated that she was the owner.. she was very rude and nonchalant! read more

We spent 3 nights here. Check in was very easy. App worked like a charm. We were also provided a key and fob once in the room. Dicks Last Resort and Coyote Ugly were both closed so there was no noise issues at all. We were in room 1016. Very well appointed. We had everything we needed and then some. We loved having coffee on our balcony overlooking the river. The roof top was amazing. Clean, comfortable and loved going up there at night. The coffee bar in reception was well stocked and delicious. We had a few questions during our stay. I emailed the leasing company and my email was returned very quickly. Great job to the management staff on duty this past weekend. read more

This place is taking reservations and deposits and it's not even open. Then refuses to refund. It was severely damaged in the 2020 bombing . Rating should be a zero. Or negative 10. Many people have been scammed. Beware!!! read more

I thought the service was first class, and the space was stylish and modern. Would definitely recommend to anyone.

This was suppose to be a relaxing getaway to enjoy Nashville. It started with difficulty getting into the hotel because of the system they use. We had to call to have the manager let us in. The first two nights we had only one channel on the TV. Again spoke with the manager, with no apology. The customer service here is horrible. When we emailed the manager who said her name was Heidi to place a complaint the response we got was unbelievable. The sky deck supposedly closes at 11:00. If you are staying in the rooms below it you would understand why. There is no noise barrier, it's like the people are in the room with you. They were carrying on till 2 am so it made it impossible to sleep 2 nights in a row. We had sent Heidi a message to complain and said we thought it closed at 11. She responded with "don't know what you are talking about there was no one on the roof top. ( we totally beg to differ) and that there were complaints of people dumping drinks from above. She stated to us "maybe it was you". Funny how we are trying to complain about what's going on on the rooftop because we are trying to sleep and she says it's us. Unbelievable. Do not stay here. There are plenty of nice places to stay. This management sucks and will only blame you instead of dealing with there problems. read more