I recently signed a rental contract on a student room managed by this service. They advertised it as clean, welcoming and safe, and they had plenty of videos and testimonials showing how great their service was.
In person, the property was disgusting. The toilet was blocked, a window was broken, and the room was filthy - so filthy that I don't think anyone should ever live there.
The heaters didn't work, the concrete floor was stained and filthy, and there were cobwebs, old paint pots and all sorts of rubbish everywhere, including at the entrance to my room.
I told the staff of my experience and received a refund. But the very next day, rooms were still being advertised in that disgusting property.
If you are an international or interstate student, I very, very strongly recommend that you carry out an inspection before signing any lease for any student room managed by studentrooms.com.au. Please beware and be safe! read more