U.P. carpet cleaners did an excellent job on my pet stained carpet. Fred, the owner, was…read moreaccommodating to my tight schedule. He also had some trade secrets that he shared with me. Fred uses a portable machine, which I see works better than a machine in a van. He had me temporarily jack up the heat in my water heater to make the cleaning agents work better on the stains. He was also more reasonably priced than Stanley Steamer in Gaylord.