My mother Lenore Elaine Diaz passed away October 12 in Lakeland Florida. Hillsboro Memorial Gardens…read morewas contacted to pick her up. My mother laid in the hospital morgue for four days before they went and picked her up. She was then taken. to an offsite location, per Adam , the funeral director. Adam informed us my mother would not be brought to the funeral home until the day of the service In 2002 when my father passed away, our mother had paid $13,000 she paid for his and her funeral so we wouldn't have to be burdened with the stress of everything. We found a receipt, but given that it was 23 years ago, it was faded, and you really couldn't read it. Adam kept saying that there was no record of anything other than the mausoleum that my mom paid for. The mausoleum already had my father in it so it was a double he said nothing for my mother service was paid for and the woman that handled everything wouldn't be back till Tuesday. (we never heard from her). They wouldn't go pick up my mom until they made sure they had full payment of her service which was $12,000 that is in addition to the $13,000 she paid in 2002. My brother who was in charge of everything didn't want to rock the boat because Adam told him he saved us over $6000. I would really like to know what $6000 savings he gave us. The hurse drove 500 feet to take my mother to the mausoleum charges. 800 bucks and and charge for a funeral car was also in the paper. Every little thing was nickel and dime. To have my mother's hair done we had to pay $100 and we bought the hair dye. Her hair was terrible and even look like how she would wear it. The day before the funeral, my brother received a phone call from Adam asking what kind of barbecue we wanted served at the service. Again this was a funeral not a wedding baby shower or bridal shower. On the day of my mother's funeral the "Chapel " and I use those terms loosely,, was set up more like a wedding reception or bridal shower with round tables throughout the room with chairs around when we open the door we were in shock! My sisters and I went up to my mother's casket, and it all went downhill from there her hands were blue, She was stark white her face had an expression that looked like she was so angry and she would've been if she could see herself, we were mortified. I asked Adam the funeral director, who, by the way was dressed in more of a jogging suit, not a suit and tie, if he had make up to fix her hands he asked what did I want him to do and I told him to go get make up to fix her.Adam then handed the brush to my sister and had her fix them. However, my sister was so upset she couldn't do it so he said he guess he'd have to. When it was time for the service to begin. Adam said to my sister let's get this party started. First of all it wasn't a party, It was my mother's funeral!!!! We lost our mother!!!!! Adam has zero and I mean zero compassion for the family or the person that has passed away!! At the burial site. Adam said for everyone to go put their hand on the coffin so a piece of everyone could be with her ineternity when my sister and I went up there he said go ahead rub it good and get your moneys worth. And then called my mother by the wrong name and when we corrected him, he said Eileen/Elaine Whatever! At the mausoleum, my father was in the front and they put a small curtain in front of his casket, but you could still see it. Everyone at the graveside could see it. After the so-called service at the graveside the grounds workers grab duct, tape and caulk and they had the pallbearers placed my mom into the mausoleum in front of everybody, which i have never seen at ant funeral, And they started stealing her up right in front of us. I have never in my life been to a funeral where our loved one has been shown so much disrespect it is appalling. It is mortifying. My mother did not deserve this, and we, as her children did not deserve it . My granddaughter asked me how she gets the image of her grandma out of her head when she closes her eyes because she looks so scary. I have been to many funerals and have never ever seen such unprofessional work behavior and for lack of a better term a party sanctuary. This place is only in it for the money They don't care about your loved one they don't care about you. PLEASE do not use this funeral home. They will treat your loved ones with disrespect. They will treat you with disrespect. This is not how someone you love should be laid to rest.

good - Pam @ reception is great on the phone!…read more bad - the livestream does NOT work. unacceptable with family and friends tuning in from all over the world. ugly - i missed my aunt's funeral. as a customer, please comparison shop with other services in your area.

Never a service you want to have to review but here I am. Their website spelled everything out…read moreexactly as it was. I went into their office to meet in person and Tom was incredibly helpful. Gave advice and useful information not only about their process but some things to consider in the overall reporting and filing of the certificate. We wanted things as absolutely simple and straight forward as possible per my Mother's wishes and they delivered. No attempt to offer or upsell anything more. Also worked seamlessly with the hospital.

In this difficult time, the people at Affinity were extremely helpful, caring, and understanding. I…read morewish to thank them for their professionalism. It's been a difficult time, but they go through everything with you and maintain an affordable service.

As horrible as it is to be a repeat customer of a funeral home I don't think I can express our…read moregratitude to Darnell and his kindness during this time. We have now come to Serenity twice for my Grandma and my dad Both times Darnell walked us through everything making sure we understood our options and gave us the time we needed. What stood out to us is he said "We are taking good care of your dad (or grandma)." He always treated our loved ones with the utmost respect and you could tell he truly cared for them. Thank you Darnell for being our friend through such a dark and sad process. May God bless everyone that is within your care.

yall these people our the ones you need to take care of your loveones.they our good at there…read morejob,when you meet the director mrs april,your in for a treat.all the staff hasa good skills,i have been 10 of there funerals not one hickup whatsoever.place is so clean and its beutiful,im proud of them,and so thankful,from my family to serinty medows family we love you,

We reached out to Southern Funeral Care to hold the service of my mother. While there was a bit of…read morea scheduling mix up in the beginning. The staff made sure to make it right. The set up is quite large with a lot of seating. They provide tables and podium for photos and flowers. They have a dvd video system to play a memorial video if you have one made. We did and it was lovely. There was plenty of parking as well. We are thankful for them and helping us say goodbye to such a beautiful soul.

Very professional, kind, courteous and helpful during our time of bereavement. Kevin, Linda and the…read moreushers that were there for the wake, funeral and interment were wonderful! It was also nice that one guy was Air Force as well and he had a son that was in the Army....I knew they would take care of us. Couldn't have asked for a better group of people to help my family during such a stressful time. Everything was taken care of for us and I know Dad would've been very happy with his services. Thank you!!!

Thank you Danielle and Jerry for your kindness and compassion. From the very beginning, Jerry was…read morevery kind and professional and gave us detailed information on the services provided. He listened and answered all questions and concerns promptly. Danielle was also very kind and answered all questions and concerns with compassion and professionalism. She went over the paperwork needed and gave us time to discuss and decide as a family. We were not rushed and was able to view our loved one as long as we needed to say our goodbyes. I highly recommend this establishment. Thank you so very much Danielle and Jerry for your kindness and expertise.

They handled my Mom's cremation and were very respectful. Got her remains back in a timely manner…read more Overall very happy.

Woodlawn Cemetery is a historic cemetery located in Tampa, Florida. It is large and I was looking…read moreat some of the graves and many of the graves were of people born in the 1800's. I enjoy walking old graveyards. We seemed to have more reverence for our loved ones and many of the graves were adorned with the photos of people who left this earth a hundred years ago. One cool set of headstones, well, statues actually, were of a doctor and his wife. Again, I find that people had more reverence for the graves of their loved ones. I am happy that I found this historic graveyard. For me, there is something to be said about walking through the final resting spot where people rest after spending a complete life, filled with joy and laughter, as well as sadness and tears. I will give here five stars.

This is a historic cemetery in Tampa Heights where dead people live. It is definitely haunted…read more There is a Jewish section. There is also a Centro Asturiano section for the people from that part of Spain and their descendants who settled in Tampa. The entrance is on Indiana. The cemetery is in an older residential area. Gram's Hostel is a pretty cool place and live music venue adjacent..

These people were very kind and patient. I have to type 85…read morecharacters but have nothing else to say.

They were compassionate and caring during a very difficult loss for our family. The makeup artist…read moredid a wonderful job.

Excellent customer service. We worked directly with Ron and his professionalism was outstanding!…read moreThere are times that you find yourself in a unfamiliar city where you need a funeral home. If this is you, do not hesitate & call MacDonald. They simplified the process and helped guide us while we were in deep grief with the passing of my mom. We had some complicating logistics after we made final arrangements & Ron was able to exceed our expectations.

MacDonald Funeral Home has helped my family twice now. Both times they have been considerate of…read moreour spiritual and emotional need to provide the best quality care for our loved ones. Lowell and staff guided us through the process as more of a family member than a funeral director. The end result was a beautiful, dignified farewell to our loved ones. Thanks for everything !

Came here for my extended family member & I'm pleased to report the quality of the service was…read moresatisfactory & pleasant given the circumstance.

Beautiful set up . I was welcomed when I walked in. The atmosphere was very pleasant considering…read morethe situation . Very professional

While going through the worse time in my life, Right Choice Cremation made it so easy from start to…read morefinish. After picking up my dad remains and death certificates; I got a call a few weeks later from the funeral director asking me if there was anything else Right Choice Cremation could do for me. I had a few questions I didn't ask during the initial meeting and asked at that time. I also ordered more death certificates. Thank you...I made the right choice.