Emilio and Ron from the White River Junction location made time for a same-day water heater…read moreremoval/replacement when mine died. Courteous and professional service.

We'd known for many years that our 1940's-era septic system was marginal, and on a couple of…read moreoccasions Beard's had helped it limp along. In mid-March we summoned them yet again. Corey and Tom showed up as soon as they could, worked on it 'til early evening, realized that they needed a special piece of equipment, and said "We'll be back." It took a couple of hours (because they had another emergency to deal with), but back they came, towing a shiny trailer. Over an hour later, they were done and flow was restored. Corey (I think) said "This is the worst one we've ever seen -- don't [brief instructions not for public consumption] and it should last two more weeks." Well, the lovely new system was installed mid-May, and the Beard men enabled us to stay in our home for the nine weeks it took to go through the process. Corey and Tom were polite, knowledgeable, and willing to go above&beyond to do a dirty job right. Six stars!

efficient and professional. Difficult job handled well and without issues…read morewould recommend

I had Jerm's come to check small leak of water heater on the top. Cody Hooker and /Chase came…read moreassessed the problem and recommended replacement as the top element was no longer working. They did it that day. They were pleasant, professional and knowledable. Cleaned up after they were done. Cody explained in detail what all the levers and knobs did. Extrememly satisified.

We had a really crummy experience with their Plumbing group. The plumber scheduled to come to my…read morehouse who had a "death in the family" which turned out to be his dog died I found that out later, but I didn't like being lied to a death in the family implies your wife or your mother or somebody. In any case they sent over a plumbing apprentice and electrical apprentice to do the job which they charged me an arm and a leg for they had to redo much of the work under the supervision over the phone from the plumber, who was supposed to be on the job. I know the details because I had disclosed that we have cameras all over the house for our business because we have a business and in one of our outbuildings. Every time there was a problem I called over to the plumbing department and said hey this has happened and the guy doesn't know what to do. It was just I want to say shit show but that's an understatement. PS that plumbing work failed and my son and his best friend fixed it as my son used to work for my construction company so I am very familiar with Plumbing. Naturally, we decided not to go back to Simple Energy because we were so disgusted with their work and because the dispatcher was so incredibly rude to me over the phone. He complained that I was spying on his worker while the worker was at my house and I just closed it. I had cameras and of course the cameras are monitored so hello. What he was mad was is that I knew he sent me someone who was really not qualified to do the work . In any case I had put this ridiculously bad Plumbing experience behind us when today a Simple energy propane truck drove through my backyard after delivering Propane to my next-door neighbor. I called Shawn at Simple Energy And said this was not acceptable especially because the driver didn't see me and almost hit me and our puppy as he zoomed through my backyard. You can't trespass you can't drive across my yard, especially if you're not delivering to me two strikes against the company. I don't know if they hire bad people or what but all in all I'd say I had a crummy experience.

Always accommodating, helpful and integritous. Great emergency service when in need!…read moreWill do estimates

Morgan sent his guy Caleb I think was his name to wire my new house a couple of years ago…read more generally did an ok job, but eventually I found several mistakes; a bathroom fan/heater that tripped the circuit breaker whenever it was turned on; an outlet for the microwave that had no power; several lights that had no switches; and a number of wall outlets set badly in the wall. when I tried to contact Morgan to get these taken care of, I ran into an absolute stone wall. No calls back, no accountability, NOTHING. That is totally unacceptable in my opinion.

We were having some electrical issues when we arrived at our vacation condo the other night and…read morewhen the problem persisted the next morning we started calling electricians in the area. Keith quickly returned my call and said they were on there way over. Keith and Bob were able to diagnose the issue immediately began working on a solution and implementing it. The line of communication they had with us was unlike any other I had experienced before. They frequently kept us updated on the status and were incredibly professional and diligent in their work. If you are in the area and in need of high quality work and customer service, look no further than Morgan.

Vermont Foam has shown there is still great kindness and integrity in the world. They did a great…read morejob installing foam insulation in our 18th c. basement way back in 2016. When our sump pump stopped working and we were beginning to have a flood, I called Will Reed and described the problem. Even after all these years not only did he remember us but he got Wayne his head tech over to fix it within 45 minutes. It was a life saver helping us avert a major water backup. Reed said they don't do that drainage work anymore but gave me the name of a great guy who does and also he offered to speak to him to explain a possible future fix. Ever grateful.

Excellent and Professional Service!…read more I used VFI a few years ago to insulate an historic building that I had recently purchased. The team arrived and took readings of the heat loss from the building, measured the area's and gave a few recommendations for various sections of the building. They were so friendly and after hammering out the details, they arrived on schedule and performed the work exactly as described, The BEST PART was that they were able to send in the REBATE paperwork to Efficiency Vermont for me! They made it SO easy!

Excellent emergency service. Highly recommend Jake and Ottaquechee. Quickly responded and…read morediscovered the issue leading to the lack of heat during the weekend with temps in the teens.

Moved into new home with my elderly mother both of us first time home owners. I called these guys…read morebecause water wasn't running properly. Two guys came looked at things for maybe half an hour and left saying someone would get back to us. Couple months later we get a bill for over $300. Then we get another bill saying we are past due. I call them get a lady who puts me on hold then tells me someone will call me back I told them I'm not paying $300+ when nothing was done and no one gave me answers. Months and months go by I hear nothing assumed they just canceled the bill new year and we get another bill with more finance charges and some red lettering. I'm not paying for services not rendered. I'm putting this review everywhere I can. Don't bother calling them they are expensive busy and don't seem to care about anything but the money.

John was assigned to my house through a warranty company. He came to my house, diagnosed that…read morethere was a fire hazard, turned the power off, then abandoned the job. He complained the warranty company would not pay him enough for the job - but that is between him and the warranty company. Now I have a house with no power and no one to come fix it.

We are about to call John again. Work he did in 2024 was great. Very fast response to give us a…read morewhole house inspection with great explanation.

I just want to say Tom is awesome! He is punctual, clean and detail oriented, which are all…read morefantastic traits for an electrician. Beyond that I feel that his prices are reasonable and quotes accurate. He is also honest!!!! We inadvertently paid him twice for a job, and he contacted us to clarify!!!! Now that's how to run a business!!!!!!