Following house visits/sales pitches from three companies, we chose Texas Made Windows and More to…read morereplace the 40+ windows in our home. They were not the most nor least expensive options, but wowed us with their customer service, industry knowledge and written warranty policy. They also came highly recommended by neighbors and online reviews alike. During installation the crew noted malfunctions with four of the windows received and installed. We had three subsequent house visits/window inspections from Jerry, his son & a regional representative (of note, these took MONTHS and repeated calls to execute). During these inspections various issues with installation were noted and recorded to include missing plugs, chips in windowsills from install, gaps in surrounding window material, and windows screens that don't cover the entire window opening as ordered/designed. Additionally, one large picture window has a very noticeable defect in the middle (as explained by the regional representative it is a blob of glue from the manufacturing process). Despite multiple post-installation inspections, accompanied by written and verbal confirmation of defects with intent to replace or repair, like other reviewers we too have been met with silence from Texas Made Windows and More. Phone calls are not answered and voicemails are not returned. This was a significant expense. Texas Made Windows and More, through their continued silence, has made it clear the defects and promised corrections (despite being provided in writing) will never occur. We do not recommend using Texas Made Windows and More for window replacement services.

Texas Made Windows and More, LLC and Jerry Dixon, Bill Dixon, Zachary Dixon, et al,...AVOID AT ALL…read moreCOSTS!!! I'm posting this text of a BBB complaint made on 6 August on behalf of a friend and neighbor: On 29 January 2025, I signed a contract with Jerry Dixon of Texas Made Windows to acquire windows from a window manufacturer and install same in my whole house with a total contract value of $27,000. On 29 January, I paid 50% down of $13,500 via check and on 31 January paid an additional 25% down of $6750 via check, for a 75% down payment of $20,250. The 29 January contract noted an anticipated delivery time of the windows from the manufacturer of 4-6 weeks, which would be no later than mid-March. Due to TMW's non-performance of the 29 January contract and as amended, and in material breach thereof, I agreed to meet with Jerry Dixon in person on 27 June to discuss a refund, which resulted in the signing a second contract in which TMW agreed to refund me $17,820 via cashier's check to be hand delivered to me at my home no later than 18 July. Due to TMW's non-performance of the 27 June contract, TMW is in material breach of that contract as well. For virtually the entire time since the original contract was signed, communication from TMW on the status of my window order and also since the refund contract was signed, communication from TMW on the status of my order/refund has been evasive at best and nonexistent at worst. Accordingly, due to TMW materially breaching two contracts and holding my $20,250 since 31 January, I sent a legal demand letter mailed on 25 July via certified mail, return receipt requested, with receipt signed by Jerry Dixon on 29 July, that TMW immediately refund the full contract amount of $20,250 and remit full payment via cashier's check made out to "REDACTED" within ten (10) business days from 25 July 2025, or 8 August 2025. As of the date of the BBB complaint [6 August], no reply or contact has been made by TMW.

Very good service they fixed my house and made it look beautiful. Without you, I would be living in…read morea pig sty

Installed all of the replacement windows in our home. We had a good experience and can recommend JP…read moreexteriors.

Window world beat the price by quite a bit and used them. Salesman was knowledgeable and helpful…read morebut didn't use them for job

I had SW Exteriors replace 14 windows at my home. I got 4 quotes and while SW wasn't the cheapest,…read morethey weren't the most expensive either. From start to finish they were fantastic in their communication and professionalism. The type and color of windows I wanted were back ordered but they were upfront and accurate on the timeframe for their arrival when I placed my order. Once they arrived they were able to schedule my install very soon. It took them a total of 2 days to complete the entire project, including paint and cleanup. Every person I dealt with, from sales, measurement, installation and clean-up, was professional, thorough and showed up on time. Based on this experience I'm already getting a quote for another project.

Shock and Awe! We have been in our home for over 17 years…read moreand had been noticing air and heat and noise coming through our two largest windows in our home. We are quite a ways from 1604 yet we could hear the traffic pretty well. Day and night! So we started the process of shopping around for replacement windows last year and interviewed many vendors. we were quoted and listened to many sales people about their products and installations. We narrowed it down to three vendors and brought the sales people back in for a final presentation and quote. Larry Bindel, the owner of First Place Windows, was not only the most thorough but he was also the nicest guy we talked with and he delivered a professional quote. His price was not the lowest but my wife and I liked him and his delivery and we spoke w a few of his customers. We believed and had it proven that Larry really loves his customers and does right by them. Our windows came in when he said they would and the windows were installed from 1:30-6:30 the afternoon we set up. His installers, 2 guys, worked in the heat and did a great job. They laid plastic over everything nearby before they started and then cut the two large windows out and replaced the old with the new. They caulked around the new windows and cleaned up the mess and left. Larry and his son were there also to oversee the job being done. The new windows let no heat in and we cannot even hear our water fountain against the window. The difference is incredible! Silence is golden. Lol. Plus the windows that Larry installs have a much lower bottom window than the other windows we looked at. We liked this because u can see much more. I believe like 85% more. The other windows seemed to be more 60/40 where u could not see as much. Anyway, we loved Larry and his team, the windows, the service and clean installation and very quite and professional manner. Thnx Larry

Our whole experience with First Place Windows was great. We were presented with the different…read morewindow options and were kept informed of the timeline. The day of the installation was terrific, efficiently done and fast. I believe the price was more than competitive.

Had a great experience working with Bethany Windows (replaced 20+ windows and 2 doors). Dan & Chuck…read morewere very communicative throughout the entire process and helpful in working with me to find a set of windows that best suited my budget and needs. The install went smoothly, the crew was professional, and most importantly, the windows look great! Thanks Bethany Windows and Dan & Chuck for your transparency, honesty, and integrity!

Great install crew, great value. I initially found Bethany based on Yelp ratings and was pleased…read morethat the reviews were legitimate. The install team completed the job in one day, with barely a break for lunch. Bethany owner also came by and supported the install team and checked on progress. Great jo

Alright, so Ingemar Anderson came out to the house on Saturday for Window World and I gotta say,…read moredude knew his stuff. No BS, no pressure, no trying to upsell me on things I didn't need. He walked us through everything -- tempered glass, the silver oxide they spray on panel 2, all of it. He even FaceTimed a young lady (Sorry, am terrible with names) who showed us this big picture window with panels that slide on both sides. My wife and I had questions and every single one got a straight answer. Here's my favorite part though. Multiple times during the visit, Ingemar would look around and just go, "Yep, you need windows." I think he said it 3 or 4 times. I laughed every time. Every. Time. After we signed the contract he mentioned Window World also does siding and soffit. Which we're gonna need. Sneaky. I respect it. Now here's something the sales manager is gonna want to hear. Before this appointment I asked 3 AI models -- ChatGPT, Gemini, and Claude -- what the top window company in San Antonio was. All three came back with Window World. Not one of them. All three. You can't fake that. Ingemar is the real deal. If you're on the fence, get off it.

Tomas and his crew were amazing. They had a system and took care of business. They did not leave a…read moremess and very respectful. I highly recommend Window World and request Tomas for your installer.

It was great working with Wyatt and the JP team. We had our original siding replaced with hardie…read more From our initial appointment until completion took 4 wks - efficient, affordable, and honest guys. Highly recommend!

JP gave us a great price to install all new James Hardie siding on our house. Process and execution…read morewas easy. They also had a great financing guy who gave us multiple options. I really enjoyed my experience and highly recommend working with them.

Amazing service amazing quality, they got the job on on time and in budget. I'm very happy with the…read morejob that they did. I would use them again in a heartbeat.

We made an appointment a week in advance with The Glass Guru for an estimate. Joshua Brewster…read more(operation manager and estimator) showed up 45 minutes before the scheduled appointment time to give us the estimate. After measuring a few windows, Joshua told us they added another appointment to his schedule and he was going to have to leave, that he "didn't have time" to do the estimate now since they added to his schedule. Having made this appointment a week in advance, and then telling us "he didn't have time" since they just added to his schedule, is in my opinion very poor customer service. Probably a poor reflection on their work as well. Not an accident, that the other 1 star reviews have to do with canceled estimates and poor scheduling. We decided to go with another company.