I've been going to Focal Point for over 10 years. Great service. Dr. Jackson saved my eyes by…read morediscovering several scars on my corneas from wearing contacts way too long. I no longer work nearby, but continue to go there for my annual eye exams and eyewear needs. Great friendly staff & service!

Dr. Jackson is the best! I was referred to him 11 years ago and have been faithful ever since…read more Super nice, efficient and affordable. I alternate between contacts and glass and everyone always compliments my glasses. I love that I give a style or color and by the time my exam finished, at least three pair of frames have been picked out and I never second guess their choice. While I am terrible about setting up other doctors appointments, I always make my yearly appointment with Dr. Jackson.

I'll admit I'm biased in favor of Takoma Park Vision - but only because I've been coming to Dr…read more Schneid for over 30 years, from when he opened his store in Cleveland Park, DC (since closed due to lack of parking) - and think Dr. Schneid is the best. My wife has been seeing Dr. Schneid for just as long, and our kids have been seeing him their entire lives (they are 16 and 19 now). He provides bespoke service for his customers/patients/clients and is like an old school doctor, there when you need him and tailoring his services to meet the needs of his patients. He takes his time and never rushes through an appointment. And in addition to his top-notch optical care, he is also very relatable, dispensing sage advice and with a caring manner. Yes, I'm biased - because Dr. Schneid is the best and I couldn't recommend him more.

Great doctor and office staff. I appreciate Maritza for sharing her knowledge about my lens options…read morein a way that makes sense and how to get my glasses sooner before my trip as well as being proactive about reaching out to VSP. They are top notch here!

I came into the Logan 14th St. location. I asked some questions about how they were displaying…read moretheir products in a very respectful way. The staff was extremely condescending and disrespectful to me and my partner. They think they are selling art to the world. In reality they're selling overpriced plastic frames. I've never felt so looked down upon until I came here. I get that they have some good products and that they have a good name. But these people working, they were extremely rude and thinking that they were saving the world when, in fact, they were doing things like the rest of us do which Is getting a paycheck. They need to do better and stop being so arrogant. Don't take their guff when you go there. Push back if they are rude to you.

Warby Parker was always great! I recommended them highly and used them for many years…read more Unfortunately, over the years, all the attractive things about Warby Parker have gone away. 1. they cost more 2. they shrunk the anti-scratch warrantee to 6 months from a year. 3. they started "retiring" frames and wouldn't replace the lenses even if I sent the frames in 4. now they will ONLY replace lenses if you send the frames back - they NEVER did this before - even 6 months ago, when I got the warranty replacement. Now they want me to buy another pair of (the same) frames! It seems they've gotten a little greedy. They *say* that they will still replace lenses under warranty without sending the frames in so what is the difference between getting a free pair of lenses, which they say they will do, and paying for one, which they won't do?

Awesome!! Service was great the whole time. It's essentially a party in the front room. Trying on…read morefun frames, dancing to music, playing fetch with the owner's puppy. Dr. Goldberg was knowledgable and friendly. Their selection of frames was immaculate which is so dangerous for me. They didn't push me into anything though and advised well, based on my style and what I was liking and disliking.

I've been a customer at A Brighter Image since 2020, and I love how conveniently located they are…read morenear the DuPont Circle Metro station. I always go there for my annual eye exams and to purchase my glasses. They offer a great selection of trendy, up-to-date frames, and I've bought three different pairs so far--each time I get so many compliments! Ramiro is always my go-to for recommendations. Today, I stopped by and met Sweetie, the new addition to the team :)

I have been coming to Georgetown Optician for a little over 3o years to buy high end glasses. I am…read morevery disappointed in the quality of the customer service that I received!

I keep coming back in spite of the higher cost because their employees are always helpful and…read moreknowledgeable. I ask a lot of questions and so always learn something new. And leave with improved vision which is amazing.

This location and its people are so amazing it's hard to know where to start. I am a following…read morepatient from when they were in PG mall. Mainly, due to the staff truly being the BEST. They are always there if you need anything.. I went in today for my normal exam and eyeglasses benefit. Everything seemed great and insurance seemed to be processing normally till the bill hit. For some reason my second glasses benefit wasn't applied leaving to a higher bill than expected. Ms. Dawn, I believe she is the store manager. Spent close to 2 hours to resolve the situation all while still welcoming other customers and taking care of all the extra things that popped up. All while keeping a positive attitude. I could tell just by watching the other customers that they adore and see top notch service that this team provides. I will keep recommending this place to anyone that listens and really hope this encourages others to give this location a try.

This is the team that used to be in the PG Mall. Again, I highly recommend them. I went yesterday;…read morethe location is beautiful! I am VERY afraid of that "puff of air" portion. The technician was thorough, funny, informative and kind. The doctor was much less rushy than before. She took her time and was super knowledgeable. The salesperson was kind, information and took her time with me. I had a great experience and will surely return.

I have been very happy with Dr. Schneidfor years. I was surprised to learn that he moved to the My…read more Eye Doctor on the corner of Georgia Avenue and Colesville Road in Silver Spring. It's a very nice office and they provide a team approach to care with up-to-date technology; however, I cannot get them to help me fill my prescription. What kind of service is this when the doctor asks for a prescription and then the office refuses to call it in when it needs preapproval?!

My wife and eye have been seeing Dr. Schneid for more years that we'd like admit, which would imply…read moreour age. We are enormously grateful for his patient and professional care. He is an effective and authoritative communicator. Like many medical professionals, his front office staff for making appointments and handling paper work is sometimes imperfect and inefficient. These problems reflect more the DC labor market and severe shortage of educated support staff, not Dr. Scheid's professionalism. We hope he stays healthy and happy and does not retire soon.

i love these guys. i always walk in with busted glasses due to drinking too much, face smashing,…read moreetc and they always smile and go NOW WHAT DID YOU DO THIS TIME??? and then tell me it's not my fault and fix them so fast and for so cheap and while telling me interesting and informative things at the same time. they are the boys they deserve everything including your business. 15/10

FANTASTIC customer service! I (stupidly) sat on a new pair of glasses and bent the left temple. I…read morewas expecting to spend either time and money getting them fixed, or have to buy a new pair entirely, but the owner fixed them in less than 30 seconds. And he wouldn't let me pay. Such a relieving experience.

Dr. Bruce Lazerow was creepy to me (I'm a woman). In the maybe 10 minutes that I was alone with him…read morein his exam room, he asked me personal questions and kept saying weirdly flirty things. For example, he asked what I did for a living. He said he knew a woman who was in the same line of work as me. He said, "She always said it takes one to know one. I should have married her -- she was WILD."And he said "wild" with an emphasis that sounded suggestive. He said this woman was his best friend, and he gave me the unsolicited advice that "you should marry your best friend, it's more important than marrying for religion" (which I guess he mistakenly did). It left me really uncomfortable so I told one of the staff members.

I was very pleased with the service and attention that I received from Dr. Bruce Lazerow and his…read moretechnician, Rob. The service was prompt and efficient. The staff was very personable and friendly. Dr. Lazerow was a very caring optometrist and made my experience as a first-time patient, and a walk-in, very pleasant. Thank you!

My experience was amazing from the moment I walked in it was very welcoming I got to my my wait…read moretime was approximately 5 mins to see the assistant and to see the doctor it was abt 15 mins wait time is very reasonable everyone was friendly in the office .

DO NOT WASTE your time! This place is horrible. Their staff do not know anything. They literally…read morehave all little kids at the front desk. Not only that but the manager I guess her name is Conie does not know jack and had the audacity to tell my dad it is what it is. Like that is not something you say to anyone especially an older patient. Then my dad was in the exam room and the doctor assistant who is very slim kind of like blond hair I think her name was mili wasn't even focused she was busy flirting with the guys from the front. there is no organization in this place. they need more serious people here. Taking my dad elsewhere!