The doctor is nice. Front staff are rude and nasty. They honestly seem to enjoy treating…read morecustomers this way. DO NOT GO HERE

I had been going to Dr. Stockton for my eldest daughter for years. Her staff was always kind up…read moreuntil this past year. I called to pay the balance of my daughters' bill and was lied too by her receptionist about an unknown fee. When I asked to speak with a Manager when she got caught in a lie, she placed me on hold for well over 10 minutes. I then tried calling back and noone answered the phone. Instead I got a text that someone would call me back. Noone did. The sad part is these young people represent the doctor and then they wonder why they are losing business. The treatment given didn't even work for my daughter but I was still trying g to do the right thing and pay the difference for the service. I guess they don't need the money.

Very deceptive billing practices. I was on a payment plan which they were auto debiting every…read moremonth. The app showed ZERO dollar balance due and they stopped auto debiting only to find out they send me to collections for about $300. What a scam! Do not recommend! Will not be returning.

Gabriel J. Martinez-Diaz, MD, FAAAAT. HORRIBLE!!!…read more My visit with this dermatologist was one of the most unpleasant medical experiences I've ever had. He has no bedside manner whatsoever--rude, dismissive, and condescending from the moment he walked in. He barely listened to my concerns, talked down to me, and made me feel like I was wasting his time. When I tried to explain the ongoing skin issues I was having, he didn't bother to examine the areas I pointed out. Instead, he brushed it off, said it was "just acne," and handed me a couple of sample products as if that would solve everything. I left the appointment feeling completely unheard and disrespected. It's been over a year since that visit, and there was no improvement from his so-called "treatment." I sought out another dermatologist afterward, who actually listened, ran tests, and provided a real diagnosis--something this doctor never even attempted. If you're looking for a doctor who cares about their patients, look elsewhere. This one seems more interested in rushing people out the door than offering any real help.

Can't recommend Colleen enough!!! (-: She has many years of…read moreexperience under her belt, is very informative and prioritizes your comfort (physically and mentally!)

Knowledgeable and personable doctors and staff. Easy electronic check-in at the office. I recommend…read moreDermatology Associates!

My time is as valuable as theirs is. After waiting 45 minutes I got up and left. They obviously…read moredon't want me as a patient.

I was a patient of Dr. Keane for 30+ years. I have sensitive, eczema prone skin plus some…read moreauto-immune issues. After Dr. Keane's retirement I saw a couple of other providers at Skin, MD (who have since left) because of a terrible break-out on the palms of my hands and fingers. They prescribed a variety of corticosteroids and moisturizers with no success. Thankfully, I saw Paige Jonaitis and she immediately did a patch test and I found out what I was allergic to and was prescribed a biologic cream that actually worked for me! Thank you Paige! My hands are healed and I'm able to wear my wedding rings once again!

Medical practices should not demand credit cards to have on file if there is health insurance…read more Went to appointment today, previous patient from a couple of years ago, refused to see me without a credit card which I did not have with me. I have excellent health insurance and have never had a health practitioner demand a credit card to be seen. Terrible policy, rude desk staff and no exceptions to this rule. I can choose to see any doctor with my insurance, definitely won't choose this practice again!

Great staff! Megan and Dr ok they are pretty much on schedule! Explain all procedures!read more

I had been going to the same dermatologist in Glen Ellyn for over 10 years. I moved out of the area…read moreand had to find a new one. This was no easy feat. I went to Derrick Dermatology first and was not happy. Then back to Duly in Tinley and was not happy. So on the Pinnacle which was recommended by a few friends. This place is OK. You can trust them to an average level and the care is about average. Appointments are reasonably easy to get. For now this is going to be my go to place and hopefully as I go I get more satisfied.

Dr Delcastilo, I found, to be extremely arrogant, but not knowledgeable enough or educated enough…read moreto behave that way. Insisted everything be done his way, refusing to work with any of my doctors who were specialists in the areas pertaining to my particular disease and he refused to work with them. This is something that caused me to be so ill, that after I recovered and had had enough, I fired him. Always use your common sense. If something doesn't make sense, if a doctor has no specialty in certain areas, but wants to take a stab at it and control what other doctors should be involved in, please run to a better Doctor Who puts his patients first.

There are a number of doctors who have offices here and in the Chicago Heights location. I am…read morethrilled to death that Dr. Aronson and Dr. Rademaker are out in Frankfort on a regular basis, they are superb Doctors. But my favorite aspect of this medical clinic is its Urgent Care After Hours facility. I have availed myself of its services on numerous occasions but the most memorable was New Years Eve. My husband and I had reservations downtown and I was whiling away the hours by cutting fabric for a new quilt, using my rotary cutter when I suddenly cut off about 1/3 of the tip of my left index finger. Holy Quentin Tarrantino, that sucker would not stop bleeding so my husband drove me here. When I checked in, the nurse, to her credit, did not even crack a smile when she asked the cause of my accident and I replied, "Quilting." I did, however, denote a bit of fun in her voice when she called out, "We've got a quilting victim here." Everyone there had nothing else to do but rush to see it and I got the care of my life. They stitched me up pronto and sent me on my way tactfully suppressing their mirth. We all agreed that the truly memorable New Years Eves in medical facilities all begin with Quilting accidents. And we made our reservations! Now that's a 5 star Medical group.

BEWARE: You WILL need to leave your debit/credit card info…read morein order to be seen per a policy sheet that says effective February 1, 2023 (even though it's only January 16, 2023). I used to be a happy patient for over 10 years. No outstanding balances, etc. Dr. Bhatt is out of the country. However, her office staff specifically her office manager Colleen was not helpful or compassionate when dealing with my situation. I have been bringing my daughter to Dr. Bhatt for over a decade. I just made this appointment last week to bring her in due to an urgent situation. No one mentioned this policy. I am the type of person who does not carry all of my info around due to identity theft. I bring what I need and I had plenty of cash to take care of what I needed to take care of. However, since I did not have a card handy to give them, which they never asked for when the appointment was made, my daughter was denied service. They were not even trying to work with me by saying will help you out this time, especially since the policy doesn't begin until February 1. They didn't suggest call us back with the info and we will still see her this time. None of that, they said the best that they could do was reschedule the appointment. the office manager also proceeded to push her values off on me and say she doesn't know anybody who doesn't go around with the card. Very horrible customer service. She also proceeded to state that they are not required to inform customers of this via the phone of this new policy when the appointment is made. Shout though to their competitors who do detail everything you need at your appointment. Again please beware.

Was a patient for years. Billing became a nightmare. They balance billed me on what the insurance…read morecompany didn't cover which is an illegal practice. If they dont like what the insurance pays than dont accept that insurance. When I was able to evidence that I didn't owe them money they just disagreed and MADE UP another procedure which never happened. Sent me to collections and then filed judgement for $800. I wouldn't go there if they were the last place on this earth. By the way - Found a MUCH better Doctor that doesn't play games and actually knows not only how to perform a procedure without a Frankenstein scar left behind but also knows how billing works. There is SO MUCH BETTER out there. Trust me!!