Continues to show great service ! Still don't go anywhere else! (just realized my last review said…read more'bad.'service-sorry for the error-system didn't allow edit

I am extremely disappointed with the repeated poor service I have received through the Toyota…read moreAutocare Network at this car wash location. This was my third visit, and unfortunately the experience has been consistently unacceptable each time. Despite the services clearly advertised and included in the app, employees continuously refuse to provide towels for customers to properly finish drying their vehicles. In addition, they repeatedly refuse to clean the carpets, claiming that carpet cleaning is not covered, even though the app explicitly states otherwise. As a paying customer using a service promoted by Toyota, I expect the business to honor the services included in the program instead of making excuses or denying benefits that customers are entitled to receive. The lack of professionalism, poor customer service, and failure to provide the advertised services reflects very badly on both this location and the Tru Toyota Autocare Network. I would appreciate this issue being addressed immediately to ensure customers receive the services they are paying for and promised through the program.

The worst. Mary the manager has a disgusting vocabulary when talking to customer after the car wash…read moreitself scratch my car. They didn't clean interior. Correctly. They also locked my keys in the car and had to pry open the drivers door to get inside hence huge scratch on a brand new 2025 Cadillac SUV And Her remarks. After I asked for theyre insurance information was to " get the Fuck out and don't come back " after it Cost me $70for a VIP wash and wax. I will never recommend this place. Oh and ICE should visit. 10 illegals working. There they don't care about people vehicles .

I am extremely disappointed with my experience at this car wash. When I got home, I noticed that my…read moreall-weather mats had simply been thrown back into the vehicle instead of being properly reinstalled in the third row. At first, I assumed it was just carelessness and planned to fix them myself later. However, when I went to put them back in place, I discovered that the mats were damaged. The areas where they fit into the seat grooves were completely ripped, as if they had been forcefully pulled out without any regard for the vehicle or the mats. These mats were not damaged before my visit. I understand that mistakes can happen, but customers trust a car wash to take care of their vehicles. Damaging property and then placing it back in the car without mentioning it is unacceptable. I paid for a service expecting my vehicle to be cleaned, not returned with damaged accessories. Unfortunately, based on this experience, I would not recommend this car wash. I plan on calling them tomorrow

Compared to all the other ones around here my town this one does the best job around all the other…read moreones in my town here leave your windows streaky your tire is still dirty not here

Very disappointed in this place…read more They advertise that they're open until 6 PM but they were closed at 4:45 on a Wednesday

My XT5 Cadillac (8yrs old) was really in need of a good cleaning & wax job. Since I live in…read moreHicksville, I do try to support our local businesses. I had driven by Blues several times & finally one day I stopped there to get some advice. It's a small place but Rob, Bryan & Jefferson are all very nice guys. I set up an appt & Bryan was able to give me a lift home. I planned on leaving my car there for most of the day. At first I was not going to do my interior bc I thought it looked just fine. I take my car to the car wash every couple of weeks & they always vacuum & wipe down inside. However, quite awhile ago, a bottle of Champagne had exploded while packed in the back compartment of my car. I thoroughly cleaned it up or so I thought! Bryan showed me a picture of the back of my second seats. Needless to say, they did do a magnificent job on the interior too! I didn't take a pic bc I was busy that evening & of course the next day, the pollen had already settled all over the exterior. But they did a great job for a fair price!

As a car fanatic, I felt I have the need to write this review to let everyone know how great Rob…read moreis. So this is not the first time I've been to a detailer or handwash. But one day I was passing by Hicksville and saw this handwashing location. I decided to give it a try. Now I've been to some very reputable handwash places. Blues is definitely one of them. He takes his time and he cares. So I decided to get my car ceramic coated. I did go ask couple of places but none of them gave me the reassurance I was looking for. Keep in mind you don't want to mess this up since it is a semi permanent product. He took care of my car, all the swirls, took his time. He even did my calipers, exhaust tips, wheels. Overall the experience was amazing. I will recommend to anyone who is looking for a honest detailer who will put in that effort for your car.

Just wow!! Very best car wash experience ever. No crew worked harder. They took their time- no…read morerushing and cleaned thoroughly. One small glitch - a missing pair of sunglasses left atop the steering wheel. Looked for but none could find. May e tossed out. But do not leave items of importance behind. They could end up tossed. Would highly recommend. No one compares to their service and attention to detail.

From 5pm - closing, Rainbow Car Wash offers an exterior night wash for $10.00. This was my first…read moretime doing this service and it was nice and quick. I had my car done in 10 minutes and it was clean. Thank you Rainbow Car Wash. I do think that the staff who you checkout with could be a lot nicer and friendlier, but it's okay. The staff outside cleaning and drying the cars definitely work very hard.

I've been a customer of the Ultimate Car Wash in Valley Stream and am extremely disappointed with…read morehow my concern was handled. After going through the wash, I noticed multiple scratches on my vehicle. I reached out simply to ask whether anything had changed with the brushes inside the car wash because I had never experienced anything like this before. I wasn't looking for compensation. I was asking a question and hoping they would take my concern seriously. Instead, they immediately blamed me. They reviewed their security footage and claimed I caused the scratches by lifting the vacuum hose over my Jeep while vacuuming. I know that's not what happened. I noticed the scratches before I vacuumed and finished cleaning the car because I wanted to see if they would wipe off. Their explanation also doesn't add up. The scratches are concentrated along the passenger side of my hood and windshield frame. If the vacuum hose had actually caused them, the damage would be in completely different areas. I've also used these vacuums many times before without ever leaving a single scratch on my vehicle. What disappointed me the most wasn't that they disagreed with me. It was how quickly they dismissed my concern and blamed the customer instead of taking the time to genuinely investigate what happened. Customer service is about listening and treating customers with respect, even when there is a disagreement. Unfortunately, that wasn't my experience at the Valley Stream location. Because of the way this was handled, I won't be returning, and I can't recommend this location to others. I hope management takes a more customer-focused approach in the future because this experience left a really bad impression.

Ultimate Express Car Wash texted me a coupon for a free wash on my birthday, which expires 14 days…read moreafterwards. So today was the last day I could redeem it, and I did at the Levittown location. Dan, the attendant who scanned the coupon, explained that I could only get an exterior wash and that I could self vacuum for $2 extra because they wash only the outside of vehicles. This is a brushless car wash, so I did not need to worry about antenna damage. My antenna was damaged several years ago at a brush car wash, and that was the last time I ever went to one. I was the only customer around 3 pm on 11/4/25, and I was out of there about 3:07. I was impressed with the results because the exterior of my car looks clean and nice.

This carwash has been through quite a few owners and honestly, I haven't seen one that I can say…read moreWOW!!. What does it take to get a decent wash? I mean customers are paying over 25.00 for a carwash and that's a basic. I don't know what the answer, is, maybe the help? But management should always monitor the workers and maintain some kind of standards. Better customer service goes a long way as well. I forgot all new equipment in the tunnel according to the new owner......Good Luck!!

I got the monthly plan and every time I go there to get it cancelled the owner is nowhere and can't…read moreget back to me, this place is a scam and now I can yo despite the charges with my card

I've had the monthly membership for a while now. They're almost never open on time which is such a…read morewaste of my time, having to drive all the way there just to see that it's closed. I've seen the workers sitting in the back for up to half an hour waiting for the boss to wake up and open the business AFTER business hours have started. In terms of value, I wouldn't say I'm getting the most out of my monthly membership because they're closed at inconsistent and random hours and half the time I drive by for a wash I can't really get one. The quality of the wash is great, however, consistency and reliability are equally important for a business.

I left a really good review last year about this car wash because the service is excellent. It's…read moredefinitely worth the wait because when your car leaves it looks like it was professionally detailed. I standby that review, however, I bought the Ruby membership a Few weeks ago and since, this car wash has been closed the two times I've been there when there when they are supposed to be open. It's not convenient, especially in the winter months when you want to get your car washed more frequently. The first time they were closed, I mentioned it to the owner, and he said it was because the machines broke down. At least leave a sign at the entrance that you're closed due to mechanical issues. I won't stop going to this car wash, but I will not pay for a membership that I can't use when I need to use it.

Have been coming here for a few years now. It use to be hand wash but now it's fully automated, no…read moremore hand washing. Even though it's automated they still do a great job, my car always comes out nice and clean. For sometime now I have been using their monthly pass, unlimited exterior car washes for $30.00/month. If I want a full wash it's just an additional $10.00. Since I'm usually the only one in my care the interior doesn't get too dirty. I work close by so I go at least once a week, sometimes 2. It's nice to know especially now with winter coming I can just pop in and get a wash to get all the dirt, grime and salt off my car. They also offer a rain check, if you get a full wash and it rains that day you can go back the next day for a complimentary exterior wash. Wow that's great, don't know any other car wash that does that. The staff is always polite, friendly and efficient, wiping down the car and all the door jams even with just the exterior wash. Another great service.

They are OPEN! My…read morego-to car wash in the area. They always do a great job and are as quick as possible. Reasonably priced packages. Coupons on their website. Will be back!