It seemed strange to be ordering a piano from a German supplier, but Google Shopping diligently…read moreinformed me that they were cheaper than any UK shop so I went to look at the site. Their website is really thorough - they clearly are stocked with a very large quantity of musical instruments and related equipment. It is easy to use and built in English with GBP conversion at every page.
After carefully comparing the options, I bought a digital piano - they offered a headset as well for the same price - so I went for it. Delivery to the UK (and many European countries) is free and there is a 30 day money back guarantee so I'm feeling quite comfortable about buying it from them.
Once the order was placed, a member of the Thomann team contacted me personally and explained how my order may be affected by the peak Xmas shopping period etc, and the way in which it will be delivered (the UK corrieur will contact me once its in the country and arrange an appointed time for delivery). The service has been spot on -- and the instrument hasn't even arrived yet!
Will update with product and delivery experience once it has arrived...