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    Stevens Funeral Home

    3.0 (2 reviews)

    Stevens Funeral Home Photos

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    9 years ago

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    8 years ago

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    Thomas-Yelverton Funeral Svc

    Thomas-Yelverton Funeral Svc

    (3 reviews)

    We have been having a terrible experience with that funeral home. Our fault was that we prepaid in…read more2008. When we requested to have our ashes buried in the 2 original plots we had chosen but had been talked out of, things got much worse. We received a quick email last year saying that the change had been done but no new deed or plot number confirmation. ​it is untrue. Once we cut down on the expenses, they would no longer respond to our questions or confirm anything. The certified letter we mailed on 02/27/25 was never answered. My husband just called and was told that the person we were dealing with left. Why didn't the new manager take over her responsibilities and let us know in a text or email? We were told they had no price list- which is illegal to do They jotted some prices down in what was meant to be a bill that they wanted us to pay before they confirm our need for the extras they suddenly added that will cost a few more thousand dollars? Their board is useless. That funeral home is not even LISTED by the BBB. We are very ill and old and very worried. We know they want to keep the older contract to trap us and have us pay more. If the new contact there gets things right, we will delete this review. (S)he is supposed to get back to us today after lunch... my husband called to give them one last chance to respond almost 3 hours ago...

    I am sure the funeral services are wonderful but that grounds crew and the customer service at the…read morecemetery leaves alot to be desired. Zero respect for families or the dead. Defaced graves at the hands of the grounds crew and zero empathy. They left my brothers grave covered in mud with 8inches of tire tracks from the backhoe where they dug someone else's grave. They seem to feel that this is OK. When I complained the first time I was nice but 3 days later is was still not fixed and now I'm not nice. I was told by a employee that they saw I went to Facebook and they were sorry I felt I had to do that. Are you serious? Don't ever try to make me feel shame for showing what you did wrong and don't blame me for this company's actions and lack of caring. Please see photos below of how they left my family members grave and the cemetery walk way and you tell me if I should be angry or not....

    Stevens Funeral Home - funeralservices - Updated October 2026

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