I could go into great detail on how Joyner's failed my family but I am ready to move past this…read moredifficult time. So, I will try and summarize my experience. Joyner's is priced far about the national avg for their services and, one would expect that with that premium, you would get above-average service. Unfortunately, this was far from the case for us. Things started out really good, then they missed deliverables, the lack of communication was sad but, above all the office manager's complete lack of professionalism and compassion was absolutely appalling. If anyone ever asks me what my worst customer server experience is, Joyner's is currently at the top of the list.

When you sit down to make arrangements with the owner all he likes to do is crack jokes and talk…read moreabout his toys. It seems like he tries to make it all about him. Very unprofessional the way he dresses yet his other staff are in suits. Staff not very friendly and little communication with one another. Not clear on insurance paperwork for insurance that needs to be signed. Would not recommend Joyner`s to anyone. You might find yourself stuck with a bill you thought was paid for with the insurance money.

I highly recommended this funeral home to anyone because Nick and William are honest they take the…read morelisten and plus they treat you like family. Nick and William really truly do care about your love ones.

From the owner: Providence Funeral and Cremation Service aspires to be the funeral provider of choice for all…read morefamilies in our community, known for our compassion, integrity, creativity and value. We will set the standard for excellence in service quality by which other funeral providers will measure themselves.

Such wonderful and caring people to deal with. They treat you like family and that is very…read moreimportant when you have lost a loved one.

If I could give this funeral home a 100 stars I would because Carla and Ben the entire staff at…read moreShingleton Funeral Home are truly a family business they are very caring loving and very Compassionate what they do every day. I truly highly recommended shingleton!! They are available 24/7 365 days a year.

Carrons has moved from Nash Street to Tarboro Street. I wanted a memorial service for my mom. What…read moreI received was less than subpar. I could say a lot that went wrong however there wouldn't be enough room. Let's just say you get what you pay for. If you are looking for a caring, well run, well organized place to honor your loved one this is not the place. What could improve: classes, professional development, on how to run a successful business, improved customer relations, staff development, accountability, improved management/leadership skills, etc. Buyer beware. If the owner walks out on your initial intake session that's your cue to get up and walk out as well and find another home to memorialize your loved one. BUYER BEWARE!

This Family owned business that doesn't understand professionalism . When the family of a love one…read morethat is in the mist of grieving has to be faced with a intruder (from carrons funeral home staff workers) which the family had notified the funeral home owner/director ahead of time that the love one requested for this person not be involved by any means or around during the love one ceremony with the family. Instead the promise and agreement was not meet by the funeral home owner instead the family was greeted by harassment from the owner and her employee of staff during the time of grieving at the viewing service . We the family are highly disappointed at how the funeral home owner treated the issue without any grace or care for the family and love one wishes, if you want to uphold your love ones finally wishes and request carrons will not keep their word .

We have been having a terrible experience with that funeral home. Our fault was that we prepaid in…read more2008. When we requested to have our ashes buried in the 2 original plots we had chosen but had been talked out of, things got much worse. We received a quick email last year saying that the change had been done but no new deed or plot number confirmation. ​it is untrue. Once we cut down on the expenses, they would no longer respond to our questions or confirm anything. The certified letter we mailed on 02/27/25 was never answered. My husband just called and was told that the person we were dealing with left. Why didn't the new manager take over her responsibilities and let us know in a text or email? We were told they had no price list- which is illegal to do They jotted some prices down in what was meant to be a bill that they wanted us to pay before they confirm our need for the extras they suddenly added that will cost a few more thousand dollars? Their board is useless. That funeral home is not even LISTED by the BBB. We are very ill and old and very worried. We know they want to keep the older contract to trap us and have us pay more. If the new contact there gets things right, we will delete this review. (S)he is supposed to get back to us today after lunch... my husband called to give them one last chance to respond almost 3 hours ago...

I am sure the funeral services are wonderful but that grounds crew and the customer service at the…read morecemetery leaves alot to be desired. Zero respect for families or the dead. Defaced graves at the hands of the grounds crew and zero empathy. They left my brothers grave covered in mud with 8inches of tire tracks from the backhoe where they dug someone else's grave. They seem to feel that this is OK. When I complained the first time I was nice but 3 days later is was still not fixed and now I'm not nice. I was told by a employee that they saw I went to Facebook and they were sorry I felt I had to do that. Are you serious? Don't ever try to make me feel shame for showing what you did wrong and don't blame me for this company's actions and lack of caring. Please see photos below of how they left my family members grave and the cemetery walk way and you tell me if I should be angry or not....

I would give this funeral home zero stars if I could. I come from the Killingsworth bloodline,…read morewhich started this funeral home and sold it to Jerry Edwards in 1978. Apparently, his daughter Phylis has an attitude problem and wants to yell and hang up on conversations when she can't have her way. It brings me great sadness that a family line that has put more sweet equity and years into the creation of this business is treated in this fashion. May God bless J T Killingsworth, J Floyd Killingsworth, and Evelyn Killingworth for all they did to make this company. Sad it can't be returned to that family in need.

Edward's Funeral Home provided excellent service during the Celebration of Life for my mother. They…read moreallowed her to be laid to rest in dignity and respect. I highly recommend their service.