Ronnie Mackin State Farm office is what you would want if you were going to build an insurance…read moreoffice. It's like having a family member that has an office. Insurance is like that product you don't want but you must have. But who do you trust? Who will answer your questions best on what is best for you, not what is best for them. Ronnie a Mackin has been great to work with even when things are not going my way! Great group of new family members!

Excellent Customer Service. Deb has gone on & beyond to make sure I have been taken care of. It's…read moreextremely refreshing, especially in today's world, to have capable, knowledgeable people with excellent work ethics when you need them. I would highly recommend Ronnie Mackin because Deb & Chasity are Superstars.

Best agency hands down! I called there after months of paying an astronomical amount with another…read morecompany. The agents at this location are amazing! Clayton Leasure was fast and super-efficient in saving us several thousands of dollars a year! The whole process with Clayton was easy and pleasant! I would highly recommend them!

Helping us transition to the area, always willing to answer questions, explaining the new policies,…read moreall with humor and grace. Thank you.

Thorough, detailed and professional. Weber been loyal customers for many years and will continue…read moreto be so even after we moved away from the area

Unprofessional staff. Nikki my agent was working on a new homeowners policy for me as I was up for…read morerenewal due to two different colored shingles on my roof due to an addition. Nikki did not follow through and I was told she was no longer with Kevin Panter Insurance. Merideth quoted me $8,000.00 for my new annual premium due to a lapse. Yes $8,000.00 for my 3 bedroom home. I immediately called Farm Bureau and was delighted to speak to Lynnette who immediately got me a better policy with FULL replacement and a better deductible for $1200.00 per year. That is a major difference. I do not recommend this insurance agency.

Sherry is very knowledgeable, articulate in explaining the things that might affect us with a given…read morecompanies products and able to answer all our questions. She has quite a few companies products to pick from, not just one. My wife and I both trust her advice.

From the owner: Insurance is difficult to understand. We make it easier when you buy from me. We are a phone call…read moreaway when questions need answered. You can feel confident when you purchase insurance from us.

I have referred a couple of my clients to Kristi when they moved to Tennesee. Her agency blew away…read morethe expectations for both me and the clients. The transition was silky smooth and I've gone on to refer other agents' clients to her. If you live in Tennessee or are moving there, I highly recommend the Kristi Terrell agency with Farmers Insurance for you auto, home, life, and commercial insurance needs!

Working with Anthony has been an exceptional experience. He has been incredibly patient, taking the…read moretime to thoroughly explain the various policy options and assisting me with both auto and life insurance. I highly recommend him. He is, without a doubt, one of the best agents I've ever had the pleasure of working with.

First class service with a smile. Friendly claims assistance. These folks all got manners. If you…read moreever get in a bind they'll have be there for you all compassionately like. Professionally managed with a pleasant demeanor separates them from the rest. Swift of foot they are quick to respond . You can rely on dan combs to come through when the chips are down. I still haven't gotten my calendar but that's another subject.

I would be aware of this company...They accepted phony information to write a policy on a home and…read morewhen it was brought to their attention, it was ignored. The policy was written only insuring one of the deed holders and and his wife who was clearly not on the deed. After the family discovered the deed fraud there was a fire and the house burned down. After the fire a report was made to the Cherokee County Police department. Mr Erwin was the adjuster on the claim, he was contacted by the police and lied to the detective during the investigation. Mr. Erwin ignored the deed manipulation, the forged Property Tax information card, and 3 sworn statements by the 2 people claiming nobody except them had a financial interest in the property. All of which was brought to Mr. Erwin's attention. The claim was settled against the other deed holders request to wait until we got the policy straighten out and only the 2 people falsely on the claim received money for the fire. Not only have we lost our home do to deed fraud and a fire, we have also not received any compensation from the policy do to the incompetence of this company.

From the owner: We are a team of insurance professionals dedicated to protecting what matters most to you and your…read morefamily with quality products designed to meet all your insurance needs. We have local people serving right here in your community. Farm Bureau Insurance is located at Murphy, N.C., serving Cherokee County is where to go for all your insurance needs, including, auto insurance, homeowners and renters' insurance, life insurance, and health insurance. Call us today for more information.

Unfortunately, what started as a great experience with Savannah and Jason, ended terribly. Our…read morequotes looked great across the board, we paid the initial payment and subsequently cancelled our prior insurance. From there, the care, attention to detail and support went downhill. All of our policies were misquoted, with coverage not being the same as what was sold to us or that of what our declaration pages provided. Our homeowner's policy took over a month to go through underwriting to come out incorrect and not even covering the full value of our home. When Jason was tasked with responding to our concerns, he deflected on State Farm's systems or that Savannah made mistakes. There was never an apology or desire to proactively communicate. When we would connect to Jason and team, it would take days for responses where ownership or again, proactive fixing was never done. We are two months into this journey and our policies are still being fixed. Jason has decided to back out of helping to right his agency's wrongs and has requested we move to a different agent. The pass off of garbage work to another agency is a true indicator of their work product at this office. We've actually laughed at how wrong this entire process has gone considering the glowing reviews Jason's office has. Perhaps we just happened to capture all of the mess ups and issues? Regardless, find yourself a referral and I hope you don't onboard a PT job managing an insurance agent who can't seem to get it together. Let alone allow someone to play with your hard-earned assets like we have-it's unsettling how flippant someone can be.

It was a pleasure doing business with Jason and his staff!!!! Amanda and Jason walked my Husband…read moreand I through everything!!!! I am normally skeptical about insurance agents and companies but these folks make you feel like family!!! I can not say enough good things about them I could go on and on. I suggest everyone switch to State Farm and go see Jason you will thank me later!!!! Amanda's smile and awesome personality is icing on the cake. I left with money saved and a awesome insurance agent that genuinely cares!!! Thanks for taking care of us and treating us like family!!!