They have a no return policy, even on defective equipment. Better to buy from places that will take back... They tend to be on the pricey side for what they do have so they need to be responsible for products they sell. Imagine a manager saying your product was purchased more than 30 days ago so no return, and you show a receipt that you bought it just a couple of weeks ago and he changes his story to no returns ever no matter what..... shop elsewhere read more