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Step by Step Design

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

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2 years ago

it was a very awesome experience it was a kind handy man.deffently recommend. they did a renovation on my 2 story house it took 3 months

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HeRo Handyman

(9 reviews)

He did a great job of aligning several doors. However, painting is another matter. When you paint…read moreyou also paint the trim around the windows installed on a door, requiring blue masking tape and time. He did not paint the windows trim, just the door(s) up to the trim. Sloppy, shoddy, and unprofessional. Similarly, he got paint on the tabby coating on both sides of the front door, and left paint missing from around the dead bolt. Then came the pocket doors fiasco. I approach this by stating what should have happened. First you inspect and remove one lock and see if it can be repaired and learn what fault exists, potentially precluding excess labor and time. Instead he went to Lowe's to obtain replacement locks, both of which he stated were seriously lacking substance. Yet, he elected to spend two hours boring out new frame openings to allow these new locks to be used. The only way to use the outer door lock is to engage it fully before shutting the door, a quirk, but it worked. The inner master bath lock was another matter. Hours after he left I used the toilet room and engaged that lock, the one never shown while he was present; it was wobbly, made a clicking sound when closing the door, was cheaply made, but it locked. When I tried to open it, it took me four minutes to open the door. I informed him this was unacceptable and these need to be replaced. I ordered replacement locks from Amazon, and kept his apprised of their arrival, so he could repair his mistakes. This never happened. He has no intention of fixing my doors after screwing up the framing. Thus, keep him away from painting doors and repairing locks on pocket doors.

OVERPRICED!!! Wanted money up front for a labor only job and quote was 2x higher than others so we…read moredid not hire him.

Step by Step Design - painters - Updated May 2026

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