Michael was the best salesman I have ever dealt with. He was funny and knowledgeable with each…read moreproduct. He made our experience at mattress firm super easy to find exactly what we wanted and to match the price point we were interested in staying around. If I could rate 6 stars I would strictly for the service.

We went in as family my wife and bouncy daughter, we received great service…read more I shopped online with discounts and found a great price, to know what I should expect in store. Tom K. beat my online price and really went the extra mile to make us feel like valued customers. I would refer them and especially Tom K. to anyone who needs a good mattress at a reasonable price.

Adel made the process nice & easy couldn't ask for anyone else he's definitely the guy very…read morehelpful and has a lot of patience.

We visited the Orland Park Illinois location after purchasing a home to look for furniture and was…read morethere approximately 45 minutes to 1 hour. Within that time, we seen 8-10 sales people walking around and no one greeted us with a hello or even asked if we needed help. We spent $15,000 there 6 years ago. I will never be visiting again.

Like any other store there are " vulchers" at the front entry. For a simple piece of furniture…read moreit's not bad. I wouldn't say the quality for a living room or bedroom set is that great.

I received 2 texts alerts from the business informing me that my furniture was delivered to the…read moreOrland store and ready for pick up. However, they make you schedule a time for the pick up and upon doing as per the instructions, I arrive at the Store and was told that my furniture was there however they haven't unloaded the items off the truck and to return another day!!!!! After driving in 30 miles, I find the customer service to be extremely unsympathetic and DISRESPECTFUL!

I was dreading going mattress shopping because the sales associates can be pushy but Burt helped my…read morehusband and I and it was a very pleasant shopping experience. We got a wonderful king size mattress at a great price, Burt included 2 free hybrid cooling pillows and a great deal on a king size mattress protector. We were able to finance for 72 months, interest free. Comfort guarantee, 120 days. Couldn't have had a better experience. Go see Burt if you want to get it don't without hassle.

My husband and I were in need of a new mattress; so as the wonderful wife that I am, I started the…read moresearch for a mattress we would both be comfortable with at a DECENT price. Initially I started out at Sears, then Macys, then Bedding Experts. After leaving Bedding Experts mildly disappointed and ready to call it a day I noticed Discount Mattress in the same shopping plaza. Needles to say I did not need to continue shopping around. Brian (The store manager) was sooo helpful WITHOUT being pushy. I can not remember the last time I encountered a sale's associate that was more concerned about what I wanted instead of "what he could sell me". After I picked the mattress I thought would be the most comfortable as well as having a good potential for longevity I called my husband to come up and confirm the purchase to ensure that we would both be happy with it. Brian gave us an AMAZING deal on a hybrid gel/memory foam and coil mattress. It is amazing. I love the fact that it has the comfort and contouring of a gel/memory foam mattress and the bounce of an innerspring. I was so pleased with our purchase that I told me family about it which resulted in my brother-in-law purchasing the exact same mattress. He was going to purchase a mattress for $2300 and he spent much less than what he was expecting to for a mattress he loves! All in all, Brian (if you read this) the Sanfratello family will be life-time customers.

Ok. FIVE STARS ONLY BECAUSE OF CEASAR…read more I absolutely hate Ashley Furniture. 5 years ago I had the worst experience with them regarding my bedroom furniture. But I did order out of the Joliet store. I got a $500 credit if I never called for any kind of repair to be done. And that was for 5 years. So my fiance and I decided to get a storage trunk and two bar stools using that $500 credit. Went back to Joliet and had a terrible experience there. The sales rep for the name was Omar. I recommend everyone to avoid that place. So we decided to try the Orland Park store. I was determined to use that $500 credit. We met Caesar and unlike Omar, he gave us his number and I was actually able to talk to him where Omar gave us his number and never returned or even answer his phone. People if you do decide to go Ashley Furniture, only deal with Caesar. It was Flawless and I did not have any problems. And it's hard for me to say that because I absolutely hate Ashley Furniture.

Bought a big sectional from Ashley Furniture a year ago. My son told me he would not buy from…read moreAshley's because their Furniture breaks down quickly didn't believe him until it did happen the sectional where people sat broke down within a year. They're not going to stand behind their product. Won't shop there again

Vikki is nothing short of amazing. The warehouse has a wonderful selection to choose from. If you…read moreare in the market for new home decor, make this your first stop!

I am very happy with my purchase of a GE refrigerator. I originally tried to purchase an LG…read moretotally online, but open box priced items move fast and when the order went through, that particular fridge was already sold. Only sticking point is that no one called me to let me know. When I called to confirm delivery days later is when I found out. It was very easy to go to the actual store to see the current inventory. Fred was very helpful in selecting a comparable fridge, swapped the items in the computer and the next day I am sitting waiting a few hours before going shopping. I am so sick of eating out! Delivery company they now use is fantastic. They called day of delivery with a window and then called when I was the next stop. Old one out, new one placed where I wanted it, easy peasy. Thank you to everyone. I have already been browsing the dishwashers........ I will be back.

Mattress stores always seem to get either 5 stars or 1 star - I'm somewhere in between at 4 stars…read more We liked this store and the service when we were in the hunt for a full-sized mattress and box spring (now called foundation). Mattress Firm seems to be one of a dozen mattress stores in Orland Park, but they may be the last one standing when it is all over. Whenever there is open retail space a mattress store seems to gobble it up. There is no build-out and the mattress store can move in and out in a jiffy. So many strip mall owners lease cheaply to mattress stores to at least have something in the space while they look for a long term tenant. Thus, we have a dozen or so mattress stores in the neighborhood. Then along comes Mattress Firm - one of the few stores with a national presence - and they pretty much roll up the competition to form a single big operator. Thus today we only have a few mattress outlets. We came here and were very pleased with the service and selection. With a regional distribution warehouse in Romeoville, Mattress Firm can pretty much deliver anything you purchase the next day or so. Liked our experience, and would not hesitate to come back.

My experience at this (Orland Crossing) location with Ryan & Ross was absolutely the best. They are…read morevery friendly, professional and were attentive my needs and concerns. I am a satisfied customer of a new mattress & adjustable base (Queen)