Arriving past midnight, I was pleasantly surprised they do have a live 24/7 reception. The room itself was spotless clean and the bathroom did really compete with some of the posher and much pricier hotels I have been to. Of course I would not want to spend my holidays here, but for an immdiate hopp off the freeway to get few hours this is very recommendable. Thanks for reading my comment. Now, if you are curious enough about my "rating scheme", here's "the moment of truth. I am a music photographer who travels the world with the worlds greatest musical talents (Michael Jackson, AC/DC, Rolling Stones or Rammstein, to name a few) for almost 40 years. When being asked "where do you live" I tended to ask "in hotels". At my peak, I "shot" 250 shows a year. Will say: been there, saw and tasted it, and a lot, as I may say and much to the dismay of my doctor who is in my back to lose a few pounds. Quite a few, as I may add, which is why my wife and I walk ten thousand steps per day, where- and whenever we can - and explore a lot of new exciting places - places you may oversee when just driving by. While I love to share my experience with others, I am sometimes shocked how people use their "power of word" to down-rate amazing places because of minor incidents (in my all time favourite restaurant Le Petit Four on Sunset Plaza the owner was even called a racist as he refused to toast the (free) bread in his packed restaurant - they simply do not offer toasted bread, as no French place does, as I may add). Or I just read "Chicken piccata so over-salted I hope the dog enjoys the leftovers tomorrow, I brought home most of the dish." Did they speak to their service? How could the restaurant learn that something was wrong when patrons even have their leftovers boxed to take home? As a dog owner, I want to take the writer and shake him or her really bad and say "you give over-salted food to your dog? Anyone with a bit of brain understands this is a horrible idea... I hope you agree. So If I had the say on this portal, I would offer just to see ratings of my friends. So I would see what the ratings were by like-minded people. Sadly, I have no say. I try not to compare apples with oranges. A place like this simply does not compare to "The Ritz". At first, I assume that a restaurant is clean, they do not greet you with a gun - and they deliver whatever they promise. I do not give stars for things that are expected. In my rating scheme, three or more stars are awarded if they actually exceeded my expectation. Four, if I am sure I will come back. To achieve five stars, I must be willing to take a detour of thirty minutes or more to go again. I always tried to avoid this kind of hotels. This time I really did not have a chance - we had an event in Frankfurt, had to leave for Munich for a lunch meeting and another even that ran though midnight and head back to Frankfurt for a morning flight to Los Angeles. While I would always recommend and return, the nature of this hotel is not the one I would do a 30+ minute detour for, which is why I did not give five stars. Thank you for reading this. read more