I have worked with many lenders over the years and Amy is absolutely top notch. Whether it's my…read morepersonal home needing refinanced or my clients needing bank statement loans, VA, FHA, self employed, new construction or Down payment assistance Amy ALWAYS finds a way! I first used Amy for a client who had been turned down due to extenuating circumstances while under contract on a home just days from closing. Amy and her team swooped in and got it done within two weeks. After that she was always at the top of my referral list. Amy also did a refinance for me on my personal home. She has been an invaluable resource! Not only does she do a fantastic and efficient job but I can tell she truly cares about her client and that's what keeps me sending others her way! She thinks out of the box and has the experience to do so.

I would give zero stars if I could. Bank of America has proven they have no interest in maintaining…read morerelationships with loyal customers. After 15+ years of perfect, on-time payment history, I missed a single payment due to the logistical hurdles of switching banks. The moment the mistake was realized, the balance was paid in full. Despite this, Bank of America flatly refused to remove the late payment record or show even a shred of "goodwill" for a long-term client. This rigid, "corporate machine" mentality is exactly why people are leaving big banks in droves. Because of their refusal to work with a dedicated customer on a one-time oversight, they didn't just lose an account holder--they lost a me as a high-value client who was prepared to open a Merrill Lynch investment account. If you value a bank that treats you like a human being rather than a number on a spreadsheet, go elsewhere. Bank of America will happily tank your credit score over a minor hiccup rather than reward years of reliability. They have lost our business forever, and I will be making sure everyone I know hears this story. Take your money to a credit union or a bank that actually values its clients.