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Starkville Utilities

1.3 (4 reviews)
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3 years ago

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3 years ago

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3 years ago

Incredibly rude staff, unfortunately was unaware of surrounding companies when deciding to use them

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8 years ago

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Clayton Village Water Association

Clayton Village Water Association

(3 reviews)

Most disgraceful excuse for a utility department I have ever seen. I have YET to receive a bill…read more(started using their services 4 months ago). The customer service is lackluster at best. The only way to pay your bill is to MAIL in a check or money order (in 2018), or go pay in person. For those of us who work 8-5 (their exact hours) this either means using your lunch to drive to the boonies, or trusting their makeshift dropbox after hours. My advice is to stay in the city limits. Although Starkville utilities doesn't have it all together, Clayton Village Water is a whole different level of bootleg. I mean honestly! They don't even take phone payments. Just a note: I paid on time. I'm just pissed that I have to either miss work/use my lunch, trust the pony express (without a receipt), or their makeshift slit in the door (also without a receipt) because they can't even TAKE. A. PHONE. PAYMENT. in 2018. IM NOT EVEN ASKING YOU TO TAKE AN ONLINE PAYMENT. Not even asking you to come into 2018...just 2004. Just a simple card via phone. For the love! Kay, thanks.

This water company is the worst. I have faithfully paid my water bill on time for seven years. I…read morecame home today to find a notice that my water had been cut off. Somehow I missed paying this bill. It was news to me. My payment two weeks late. Rather than a notification of some sort, they came out and cut off my water. I have my elderly mother and brain injured son living with me. Water is very important to their care. I had to go out their office. They wouldn't take a payment by phone and then pay for a $40 reconnection fee. What a scam!!!! It would be so much better to give a customer a one month grace period and have the missed payment on the next bill with a late fee instead of causing so much grief. I understand cutting off water if you miss several payments, but two weeks? Highway robbery.

Starkville Utilities - utilities - Updated May 2026

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