I door dashed coffee and breakfast this morning and whoever wrote the sweet note "choose joy" just made my day. Thank you so much for that sweet addition. read more

Another fail. Seriously at this point I get mad at myself for stopping in. Forty minutes to get to the speaker and order. In case your curious no it wasn't busy. Five cars ahead and half filled parking lot. Nope it wasn't the number of customers it was their service. Seems no matter how slow and how many negative post they receive they are still doing the: take one order, make order, take payment, serve, then take next persons order methodology. Of all the Starbucks corporate has closed this one absolutely needs to find its tombstone. That's because when you only have ten min to grab a coffee and you see five cars in line, so you get in line, the drive thru is set up to where you can not leave and get on with your day. read more

Waited 45 mins in the drive thru only to get the wrong drink.. worst Starbucks I've ever been too.

Order is frequently wrong, staff is frequently surly with a poor attitude. We live in Nederland but we'll drive to the one by Lamar before using this one. read more

Nothing like a lousy manager making excuses for bad employees. What loser! It's so simple to see when a drink isn't made properly but your terrible employee still wants to hand out crap. I would have came in to complain but I didn't want anyone to cry at work. read more

Waited almost 30 mins in drive thru line for a mobile order. Only 4 cars ahead of me. Seen better Starbucks lol.

Awful Starbucks. Oddly everyone parks next to door and not in parking spots. Mobile orders take over 45 min despite have nine people working. Go to target and use their Starbucks. Avoid this location. read more

Starbucks - 1/4 of lot is empty. Zero reason 4 this - Coffee & Tea Near Me - Nederland, Texas

I order the same thing every time I never change it. I always order a grande iced cinnamon dolce latte with two pumps of brown sugar and sweet cream cold foam. Sometimes they put the cinnamon dolce sprinkles on top and sometimes they don't. So it's like I'm drinking two different coffee's. I don't get why they do that. And the cinnamon sprinkles really make a difference in the flavor of the drink. read more

Starbucks - Supposedly this is a cinnamon dolce latte but where's the cinnamon on top? - Coffee & Tea Near Me - Nederland, Texas

Too many problems to list. Clearly bad management. I'd rather make my own bean juice at home.

i have been in this area for about four months now and can make a fair assessment. This is not up to Starbuck's standards. Twice in two weeks I've ordered (in-store) a grande latte and one small baked (microwaved, yech!) accompanying item from the menu. Result- weak coffee with a very poorly made heated milk (scorched beyond any tastability). The worst is that I had to ask for my bakery/micro-killed item 3 times before it got over-heated and put on the table. Since my daughter works for Starbuck's in Seattle, I suspect management has not quite figured out a good training technique yet. read more

Always nice to find a Starbucks after a long drive. Some reliable amenities at this chain are: 1) clean bathroom 2) same expected menu 3) decent seating 4) friendly baristas Luckily, after a LONG drive, I was able to find parking and hop into this Starbucks. I made a bee-line for the bathroom only to be stopped by the words of a friendly barista, "Hi! Welcome to Starbucks - how may I help you today?! (with big smile)" Awkwardly, I let her know that I promised to order after a visit to the Whiz Palace. I was able to order both a drink and a snack, and since I had a Star Reward, she even encouraged me to size up my drink - this was so nice! Most baristas don't do this at other Starbucks that I've patronized. It's always a nice feeling when someone is looking out for you or in this case, giving you the most bang for your buck! Happily, I received my order, and my day was made. Next time I'm in the area, I'll be sure to include this Starbucks as my pit-stop. read more

Save your time and energy. Go get something from the Starbucks in Beaumont. It will probably take less time and they'll actually get your order right. I've been waiting in the drive through along with many other people for over 45 minutes. This is a normal thing here, because the staff cannot keep pace with customers. It shouldn't take 10 or more minutes to deliver each order. Each time I come I make a mobile order to make it easy on the baristas but they don't even know how to print them out. I get to the window and they always ask me what I ordered because they haven't printed out my order. I never have this problem at any other Starbucks. I've been a rewards member for 6 years, this location is an embarrassment to the Starbucks brand. read more

Starbucks - The average drive through traffic because they are so slow - Coffee & Tea Near Me - Nederland, Texas

If you want to wait an hour for an expensive drink come here. This was the longest experience I have ever waited here. The service was poor and the main woman in the front with a bun and glasses was rude. She gave me a $4 dollar gift card and it was over with. My drink wasn't even $4 it's was $6.23. My day was ruined with this service. The drink tasted okay. Would not recommend this Starbucks, AT ALL!! read more

Waited 39 minutes in Drive through and had preorders hot chocolate and lemon cake! Ridiculous wait !!

These guys need to get their act together mobile orders are frequently incorrect, and rarely done on time. Make sure you double check your order before you leave management needs to get these people better organized. read more

Super slow drive through ~ I know things have changed with Covid but Starbucks needs to hire more people or do something differently. I do Favor deliveries and have to wait 20-45 min each time in line, for small orders. TOO SLOW! read more

Constantly dirty inside and out. Drive thru is a sea of trash with a dodgy crap smell the whole long time you wait. Filthy building and sticky floors. Counters are always dirty as well as the weird hoarder desk in the lobby. Even the simplest orders are most often wrong. (Nitro cold brew turns up as a cold coffee with ice cubes) drive thru is either mega long with a super wait or closed completely. Today resulted in closed completely drive thru and two of my two drinks incorrect. This place needs and intervention with a strong personality that takes ownership of their surroundings. read more

Worst Starbucks ever!!! Waited a whopping 30 minutes for some hot chocolate! Another lady waited even longer for her drink. Staff is overwhelmed. read more

One star for my bad choice. I've known for two years this place is perpetually out of products and the drive thru is always a 25 min wait. If they don't have items there no way to leave drive thru until you get to window. I knew all this. Haven't been n over year and half. Been driving 40 min to Beaumont location. Today thought I'd try. It was exactly as described. Didn't have food items had to wait 37 min to exit drive thru. This place should be avoided at all cost read more

It's a Starbucks and has everything you need in a nice location for the area when you are passing through or needing that java fix. I appreciate visiting this old area of my younger days and finding that I can get Tea when I need it. More times than not I have had FREE drinks essentially because someone "paid it forward"... then of course I do the same. I am not sure of the frequency, but this area always has some good karma and blessings with that. read more

This Starbucks gets a review for a couple of reasons. First, the baristas are always fast and friendly. I know most of baristas are, but I didn't want to leave that bit out. The best part of this Starbucks is that it's in an old Burger King, so it has TONS of seating and lots of cushy chairs. It's way better than the tiny Starbucks on Dowlen in Beaumont. read more

I really like this Starbucks and can't say anything bad about it. They got everything right a Starbucks needs too. The place is very clean and offers tons of seating. I guess it use to be an old Burger King. They also had plenty of pastries which I didn't partake in this time. Most importantly, everyone there was nice and they got my caramel frappucino with a shot of espresso drink right and made it fast too. What a great Starbucks. read more

This Starbucks gets a four star because of how nice the baristas are and because of how large and spacious it is. The only thing that would make it cooler would be a trendy location, however in every way that matters, it's a top notch location for your Starbucks needs. read more

Starbucks - Coffee & Tea Near Me - Nederland, Texas

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A good Starbucks. Has a nice patio area that is great on those summer days. Good coffee just like any other Starbucks. Would have given another star, but they gave me the wrong coffee at first. They did fix it quickly and apologized for the mistake. Baristas are very friendly and there are plenty of comfy seats, many more than other Starbucks I've been at. read more

Preparing to head to 12 degree weather at home. Nothing helps like a sugar free hazelnut late with soy to make the 12 hour haul start off right. So long to Texas.... read more

This team of rockstar baristas have truly become part of my family! They always make sure that my drink is amazing while checking in to make sure how I'm doing and they truly care. I have never had an issue there that the staff hasn't fallen over themselves to try and remedy. My pro tip would be to not mix coconut milk with the pumpkin spice latte--just. don't. Take the extra fat and get soy milk instead. read more

Ridiculously slow drive through every time! They need to do better. Being in line for 30 minutes is not acceptable

Closed an hour early, did not have any signs or online info (it will be like this for about two weeks) and anyone who knows the set-up knows that you cannot leave once you are in the drive-thru line. Wasted 20 mins waiting in line to be 3 mins past the closing time. When we advised them to put out cones (because it's pitch-black and they only had a sign on the order screen) they gave a tremendous attitude. The shift manager said "I only work here" and that she "didn't appreciate" the way we talked to her. Management couldn't take constructive criticism, closed the window to ignore us when we were face-to-face, and therefore we will not be going back. The overpriced coffee isn't worth the poor service. I completely understand they are under pressure in these times, but it is no excuse for the way they handled this situation. read more

This is an average Starbucks. It needed some cleaning and organization on the inside of the business. The manager was looking at paperwork on displays and not focused on the cleaning at hand. The team members were hard at work behind the counter but not worried about cleaning the seating area at all. Sandy needs to organize cleaning more regular. read more

The staff is normally friendly and the product is good. The prices are high which support an agenda that is anti Christian, straight, taxpayer, in general. Although me and my friends are not in any way anti LGBT, we do not care for the comments made by the CEO against our base values. Therefore, we avoid all Starbucks when possible. Many of their products are available at lower costs from vendors that promote our values. Sick of supporting those that see us as THE problem. McDonalds has a great mocha, they are fast, cheap, and a great spring board for those trying to get a start on a career. read more

Every time I come here, the workers are so friendly! The only Starbucks I go to! Only time my order was ever wrong was when their printer was out and they wrote my name on the cup with my order (Hazel) so I ended up with some hazelnut shots lol read more

I call this "My Starbucks" because it is. Not in the sense that I own it, or that it belongs to me only, but more of in a "Cheers / where everybody knows your name" kind of way. Best baristas of any Starbucks in the greater-Houston area. Love 'em. read more

Never grow tired of coming here. The batista are always so sweet! The go out of their way to help us get exactly what we want and how we want it. We even stood at the counter talking about the different pastries they have and have had in the past. Truly an awesome place! read more

Talking about slow service, the drive thru is always backed up, Inside isn't any better.

Its about average a Starbucks. The biggest thing I like about this one is the large space for indoor seating. Also, the drive through is a nice addition. It makes it easy to swing by and grab a coffee before I head back to Houston. Otherwise, the baristas are friendly and the coffee is what you would normally suspect from a Starbucks. read more

Always a fav stop, Starbucks anywhere, for great coffee and service. This location is close to our parked airplane at Jack Brooks Airport, and near my hotel. The usual setup here, which is always just right. Thanks folks. Well done. read more

I'm from Chicago and I love Starbucks. I'm here visiting family and came to get my drink. The employees are nice expect one female manager that just had an attitude. They are very slow at making the drinks and I've had to wait more than once for them to remake my drink because they gave it away or didn't even make it. read more

Nice quiet relaxing just awesome place! They are all very efficient and very pleasant! Definitely will not be my last trip!

Sucks just that simple most of the employees just do not give a damn about their job or how they make your drink

As a former Starbucks employee from several years ago I can say this is the fastest Starbucks within 40 miles. Always nice, and mobile orders are super easy. Packed in the mornings/when cold so would recommend doing a mobile order. read more