Very simple. I asked "May I have a dark roast please?" Cashier response was "no". I then asked "May I have a dark roast pourover rhen, please?" Cashier response was "no". I then said, "thanks anyway!l" and left without ordering. I don't expect to come through Little Rock Airport anytime soon, Starbucks, but you could do better than this for sure. I made the effort to patronize your establishment, while your representative made no effort whatsoever to provide me with the product I sought. I don't blame her. Maybe you pay sub-minimum wage and she doesn't care. Or maybe you just didn't train her the right way, because you don't care. Either way, I'm just another anonymous traveler who spent money elsewhere because Starbucks is too big and rich to care. read more

How do you staff an airport Starbucks with ONE PERSON! I don't care how small the airport is, that is ridiculous. Wanted to change my order b/c I couldn't swap out sugar free syrup and wasn't told until after she rung it up and there was no manager on duty to assist so now I get to pay $7 for a drink I won't drink. It is not right to have the employee have to ring the drinks up then turn around and have to make them. read more

every time I come to the airport they are always out of green tea. its absolutely ridiculous.

Fast service, friendly staff and a quick meal. Strawberry lemonade açaí and a chicken maple butter sandwich. The sandwich was a tad overheated and the juice wasn't as sweet as it normally is but both were good enough for me not to return to the counter. So a win is a win. read more

Starbucks - a plastic cup with a straw and a plastic bag on a wooden table - Coffee & Tea Near Me - Little Rock, Arkansas

They were backed up by an hour with the line coming out of the shop. Most of the workers were also in training. However, we were impressed by their good attitudes and ability to quickly turn out drinks! read more

Starbucks - Coffee & Tea Near Me - Little Rock, Arkansas

TERRIBLE SERVICE. WAITED 30 MINUTES for a hot latte which was made cold. Had to board flight so couldn't remake.

Airport Starbucks that was very convenient. Breakfast sandwiches and coffee. Very friendly staff and amazing breakfast wrap. read more

Starbucks - Airport store front - Coffee & Tea Near Me - Little Rock, Arkansas

I was unable to order a drink before boarding my flight because the employees working did not acknowledge or greet me. I waited at the register for 10 minutes (at 12:30 pm on November 19, 2024) and watched the employees talk to one another as I waited. I eventually had to leave due to the poor service. Starbucks, I didn't not feel valued and I hope other customers don't experience this level of disregard. I'm truly disappointed. This poor service affects how our visitors experience our beautiful city, as the airport is their first and last stop upon arrival/departure. Please ensure that the working staff greet customers, acknowledge their presence, and communicate that they will be helped shortly. Customers, like myself, prefer not to spend money where they do not feel welcomed. Thank you. read more

Before our fly take off. Being bored, snooping around the airport. It got in my attention the impossible breakfast sandwich. I try it is good. I would say fantastic, full-filing. Is worth to have it. As a first time trying I recommend, and encourage while get a coffee or whatever drink in Starbucks. read more

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Super sweet ladies that are behind the counter, but the line moves slow and they got my order wrong. They were out of red pepper egg bites, so they offered to sub with turkey bacon. It ended up being a full sandwich, not even egg bites. read more

All other places had lines down the hallway. Starbucks? 3 SMILING faces (masks on but personality shined through) eager to help. The line moved quickly, the employees were so sweet - good morning and have a great day were heard loud and clear! Keep up the awesome work! read more

Literally out of espresso so no drinks and out of all muffins. On a Monday in an airport where that is your only coffee option.

There are two Starbucks locations at the LIT airport, one groundside and one airside. This review is for the one near gate 5. It's a typical airport location and has the usual Starbucks goodies. This is great for your morning wakeup flight or if you need a snack for the plane. I didn't get a great night's sleep, so a double espresso was just what I needed. It was fresh and hot and prepared quickly. Friendly staff here. read more

Starbucks - Starbucks in LIT airport - Coffee & Tea Near Me - Little Rock, Arkansas

Sweet ladies helping me take my order. They're nice about me asking for a cup of water to go with my order. Usually the line isn't too long at Little Rock airport but I haven't had to wait long for my coffee or sandwiches. They do accept gift cards and phone scans! :) read more

Starbucks - Coffee & Tea Near Me - Little Rock, Arkansas

Normal airport Starbucks. Take rewards. Will warm up some food. Limited menu but a ton of seating. Starbucks inside past security and this one at check in. Well staffed for the early afternoon departure. Grabbed my coffee no issue. One in the actual terminal seemed a lot more busy. Smaller too. If you have the time just have a coffee pre security. Ordered a cold brew with some seasonal sliced sweet cream. The girl taking my order seemed confused. Another team member explained what it was and how to make it. I apologized and they said it's no issue at all, first to request it but it's seasonal and they need to have it prepared for others. Made my drink quickly but correctly. Didn't just toss some stuff together and for that I thank them. Pickup and ordering counter was clean. Staff friendly. Shelves stocked and not half hazard. Goes a long way with me. A neat and clean set of countertops. read more

Starbucks - Spiced sweet cream vanilla cold brew. New seasonal flavor but they made it special. Good job guys! - Coffee & Tea Near Me - Little Rock, Arkansas

"I'm tall, dark, and fantastic in the morning!" ... thanks to you, Starbucks! lol! Let's cut to the chase, shall we?! I always receive FAST and friendly service here, which is most important at an airport location if you ask me. Today was the first time I've ever needed a re-make on my drink, and even that situation was handled with the greatest of ease! Thanks for the customer care! read more

Starbucks - #AirportFlow - Coffee & Tea Near Me - Little Rock, Arkansas

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I absolutely love KeKe! Listen, she is the most awesome Barista! She is always so sweet, remembers everyone's name, and is very genuine! Flying is tough and ive come across the most jaded people. Not KeKe, she is filled with the holy spirit and Starbucks love. What a pure joy experience to get an Americano and talk with my friend. I wish I could hug her! I wish I could do something nice for her. Thank you to this precious ray of light! read more

This is for the Starbucks near Gate 5. Thanks so much to the ladies!!! I had one who was very attentive and noticed I was searching for something. She asked if I needed help and got me exactly what I needed. Because I was so excited to get the "Arkansas Mug" I accidentally left my phone on the counter. One of the women from behind the counter searched for me in the airport to bring me my phone. BEST CUSTOMER SERVICE EVER!!!!! read more

I've only been here once. I walked in right after they opened their doors in the morning (20 min late). There was already a line but the 3 employees worked very well together and the service was fast. Everyone was polite and had a smile on their face. The coffee was made correctly (being a former Starbucks employee I know) and the sandwich was good. My only issue is that he charged me for extra syrup even through I got half of each which equals the regular amount. But it's only $0.50 so I'm not going to make a big deal out of it. (This is the location near the gates). read more

Batista gave me a cup of ice with no other purchase and asked I needed a straw. He was so nice and did it with a smile

This was by far the worst Starbucks experience I've ever had... We ordered two drinks, a skinny mocha frapp and a skinny caramel frapp. First of all, I don't think they were even sure what that was, as she confirmed "you want fat free?" Then she had to confirm how to make it to her coworker that was mixing the drinks, who was presumably new. We asked initially for 2 Splenda with the mocha, but she was so preoccupied with it that it was not conveyed to her coworker, so I reminder her again after she'd passed the cup to her coworker, and she rolled her eyes as she grabbed the cup back and added it. "And no whipped cream on either", we said, to which the person making it nodded in confirmation. But by the time they were doing the caramel one, I was trying to simplify it as much as possible. The caramel one, when it came out, was not skinny and had whipped cream. I ended up throwing it away--I know I could have asked them to redo it, but honestly they'd already made me feel like I was overcomplicating their lives, and I didn't want to go through the steps again. Only reason I'm giving this 2 stars instead of 1 is because the two behind the counter seemed like fun and nice enough people, just clearly not that interested in their jobs or the finer details of customer service. read more

1 star only because 0 is not an option. 6 am flight. Starbucks upstairs (inside security isn't open) - the girl keeps telling people "nobody showed up and I can't open with another person". The odd thing is that there are people just standing around at the Starbucks downstairs (by baggage claim). There are NOT flights coming in this early but several flights going out. read more

This review is for the downstairs location before you go through security. The barista kept telling people "nobody showed up and I can't open without another person". She then put on make-up, did not wash her hands, and kept touching her skin and neck. The cuticles on her nails were bloody. Fortunately I was on a business trip and did not have to pay for the cup of coffee I threw away. read more

Ladies were super sweet and friendly even with a busy line of people. Consistenly efficient and keeps line moving with a smile. Very pleasant experience read more

I don't typically write reviews unless the service is worth talking about. In my case, I have yet to enter a Starbucks anywhere in the United States where I have seen the service levels anywhere close to the service at the Little Rock Airport, 2nd level. They were incredibly friendly and mannerly, every single one of them. They made me happy, even at 4;45 I'm the morning. Thank you, Starbucks! Great hires at this location. read more

Typical airport Starbucks for the most part. I am not a huge Starbucks fan, I guess I am just spoiled being from Oregon where there are a lot of better options. Still....Mediocre coffee is better than no coffee. The line moved fast and the ladies working were super friendly, which I appreciate. I have been to several airport Starbucks where staff acted like they woke up on the wrong side of the bed that morning or spend more time talking to each other rather than slinging coffee. I was hoping to get a breakfast sandwich, but their oven was broken. That was kind of a drag, but hey, stuff happens. read more

Starbucks is not my favorite coffee spot but it seems to be the lone java joint while traveling. This one in particular had exceptionally nice staff whose efficiency and timely turnover was surprising for a chain kiosk in an airport. I was pleased and definitely recommend this place to others passing through. read more

Very upset! How is Starbucks not open at this time at the airport. It's 6:50pm on a Wednesday . Their business hours say 5am-8pm. Unacceptable!!! Businesses should be open as business hours are listed. If they have to be closed at least post a sign stating why you're closing early. read more

Ordered an Americano from here this morning. It was by far the worst coffee drink I have received from any Starbucks ever. The single person working the counter also seemed quite annoyed to have a customer. Save your $! read more

The staff at this location are the BEST! Friendly smiles with excellent service. And it takes a lot to impress me at 4:45 am

Unbelievably bad. I ordered my usual - a hot, venti, Green Tea Latte. Unfortunately that's not what I received and there was not time to return it as my flight was boarding. For whatever reason the barista put coffee in my green tea latte. It was disgusting, horrible. I was unable to drink it - threw it away. To add insult to injury I paid an additional $0.75 for the privilege. Note: This review is for the Starbucks located near the gates, not the one near the ticketing lobby. read more