I had to wait a few minutes before the young man at the window counter could take my order. He asked how long I had been waiting,,, a few minutes I replied. My large coffee and cookie were no charge. I asked "are you sure" in disbelief.. he said yes, and have a nice weekend.. That is customer service I don't see anymore. A big thank you to this Starbucks next to Cracker Barrel in Lafayette Indiana. read more

Made a mistake when ordering, and ordered from Lebanon instead of Lafayette. I called and they made my order, with no additional charge. They were super nice on the phone, and made my mobile mix up perfectly. Thank you!! read more

I am pulling out of the drive now. We went through the drive through since you can't go in to order. I ordered my normal. Because the line was backed up so long behind us, we pulled away before I had a chance to even taste it. It was wrong. I went up to the door and knocked for ... a bit ... before they saw me. (I didn't want to wait another 10 minutes in the drive up line.) When a girl came to the door, I explained, said I was sorry to be a bother, waited while they made my new coffee, said "thank you so much" afterwards, and went to the vehicle. Then I got a huge surprise when my new coffee spilled all over me because the lid wasn't on. Don't know if it was because they were annoyed by me or what. But now my shoes, jeans, and sweatshirt are all coffee-covered. Not happy at all. Guess I shouldn't be surprised when the first reviews that come up are all 1-star. read more

I felt like I got the B team today at Starbucks. I asked for a Venti pikes place with heavy whipping cream steamed in .?Simple. It has always been $2.84 but today they wanted to charge me $3.48. When I questioned why they said because it's steamed in and it's called something different. I have been getting this for years , at different locations and different states. To top it off my coffee wasn't even hot. read more

We stopped here on a long road trip and ordered two drinks. Got one and sat waiting for 20 minutes for the other and never got it. Baristas were joking about throwing out another women's frappuccino order and wonder now if mine was included in that. We needed to get back on the road so left without my drink, really disappointed. read more

Not all Starbucks are the same! This location doesn't have much for indoor seating but a beautiful place to sit outside and enjoy your latte. The baristas were friendly and kept the line moving. My drink was made to perfection!! Great start to a morning! read more

Starbucks - Coffee & Tea Near Me - Lafayette, Indiana

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coffeee! Friendly staff and quick service read more

You know I love Starbucks so always five stars unless it's really bad. This location is east of the St. Rd. 26 exit on I-65. Parking is ample although you end up circling the building twice going through the drive-thru. On this visit, the drive through was moving fast until the car in front of us sat there waiting for two frappucinos. Kind of irritating. This location is not one of my usuals but it's the usual great Starbucks experience. read more

Good Starbucks to stop at if you're in need of a break from driving. it's right off the highway and has a spacious inside area along with outdoor patio complete with tables and umbrellas so you can still get your wi fi on. There weren't a lot of people here and I feel like there were more Bucks employee on their break loafing around than patrons. Drawback of stopping at a Starbucks near a college town? I feel like I'm the oldest person here. read more

Nice location for this Starbucks. Right off I65 in Lafayette. It is located midway between my home in Illinois and my sons on in southern Indiana. Just when you start craving a starbucks coffee, there it is. The store is clean and the baristas are friendly. Service was fast even without my Starbucks app. Check them out. read more

Incredibly slow service for a Monday afternoon at 4 o'clock. I did the drive-through and it was probably about five cars deep. The guy was very helpful at the drive through ordering microphone. But I actually sat so long that he popped up again and asked me for my order twice. It's took me probably about eight minutes to make it all the way through. A much different experience than other establishments. But I don't make it to Lafayette much so I won't take it too personally b read more

This is by far the WORST Starbucks I have ever been to. I have traveled across this country and Frontage Road takes the cake on the worst Baristas ever. Even Perris, California is a better Starbucks than this one!!!! They don't care about you or the money you spend daily. They don't care to learn how to properly make drinks or warm food. Management is an absolute joke. They blame their employees but refuse to replace drinks or refund drinks that are constantly made incorrectly. I mean, how hard is it really to make a cup of coffee, especially when it is your job. The turn over rate is absolutely incredible. The management must be just as bad to employees as they are to customers because they can't hold on to people to save their lives. Starbucks should just shut this one down! read more

These folks were FAST through the drive thru. Holes in driveway deep enough to get to China so be careful. One star lost for those, looking for sweet tea, not front end work.... read more

Stopped here off of I-65 as a halfway point to get some work done. Not the best spot to study or work--seems like most folks are stopping to use the restroom and wait times are pretty long. Next time I'll try Copper Moon across the street. read more

I asked about the protein box and the girl had no idea what was even in it. I also asked about the turkey sandwich and she also did not know what was in it.. she was definitely new to the staff so I do not want to hold it against them, but they should not have someone new working with customers who have questions. read more

Clueless baristas. I may have come in on an off day, but it seemed their heads were elsewhere. Ordered a coffee with room for milk, got it and it was totally full. No biggie, just dump a little out. Got to the condiment station, only milk that was not empty was the half and half. The raw sugar was totally out and the others were pretty low. Just a messy area in general. It wasn't too busy, and besides, there were probably 5-6 kids behind the counter. No reason for this location to be in such disarray. read more

Just off I-65 and State Road 26, this Starbucks is seconds off the ramp making it a convenient stop for road warriors. This location is a stand-alone, so it does have a drive-thru. If heading north, the next closest Starbucks with easy access off of the interstate is at the Merrillville exit, over an hour away. If headed towards Indianapolis, there is a Starbucks in Lebanon only 30 minutes south. I gave this location 2-stars because they never seem to make a misto correctly. read more

This location was packed on a late Saturday morning. I was surrounded by a gaggle of Purdue sorority girls who decided to indiscrimately stand in "line", and debate whether to eat or not to eat, and delay everyone behind them. I actually overheard one argue with her friend over whether consuming a muffin would defeat her goal of achieving a "thigh gap". I can't blame Starbucks for the crowd it attracts, but I wish the baristas would have encouraged these ladies to move along. Extra points for this location carrying the gingerbread latte, which is nowhere to be found in Indianapolis (pout). The baristas were nice, but seemed a bit frazzled. My somewhat-difficult drink order was made correctly. This location seemed very popular, being right off I-65; I'd visit again, if in the area or traveling via I-65...just not during its more busy hours. read more

Cops like to park their cruisers and hang out in the lot in the mornings. Your big city driving ain't appreciated here, ya hear? read more

Stopped by here on one of the many infamous trips between Ohio and Illinois. I was surprised to see a full parking lot when I pulled up to this location. I guess Lafayette Starbucks are bumping. I never understood why people enjoyed making this their 3rd space but so be it. Went through the drive through and was served quickly and professionally. Service showed some character and we were on our way after a couple minutes of waiting. read more

Friendly staff but wow were those lines long both inside and in the drive thru. Then because of the design of the parking lot and the number of cars, it took some serious maneuvering and going out of the entrance to leave. read more

Starbucks - Check out this line! The drive through was just as bad. Very busy today - Coffee & Tea Near Me - Lafayette, Indiana

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Standard Starbucks experience however the parking lot and driveway situation for this particular one were terrible! There were turn lanes, lights, roundabouts every which way. We got the birthday frapp, it was mediocre but that wasn't this locations fault. The customer behind me had their order all messed up however mine was intact. 3/5 would coffee again. read more

Stopped here on the way up to Chicago. Came during the morning time. It wasn't too busy but lots of people coming and going in general. I was interested in trying something out of my comfort zone. I ordered a cold brew vanilla coffee. It was supposed to be lightly sweetened but I couldn't tell. I added sugar packets on my own and it still tasted too bitter for me. I went up to them and asked if I could order my usual, as I wasn't fond of the new one. Without hesitation, they took care of me and didn't charge me for a second drink order. It was much appreciated. read more

Just spent 25 minutes waiting in the drive-thru. Got to the window and they were out of half of the items we ordered.

Worst customer service ever. Did a mobile order and pay. Went to pick it up and they kept mispronouncing my name. I corrected them several times (wanted to make sure I was getting the right order) and finally the woman looked at the label carefully and said, "oh you're right." :/ it looked like my whole order wasn't there so I asked to make sure. I was assured it was all there. When I got to the car I checked the bag and sure enough, only half my order was in it. Went back in. Said my breakfast sandwiches were missing. Was met with a blank stare and another employee shouted that "it was coming!" She brought the sandwiches over and set them down. I grabbed the bag and walked out quickly because I was late at that point (did mobile order so I wouldn't have to wait as I was short on time). As I was walking out one of the women shouted very sarcastically "Have a grrrrreaaaaaat daaaay!" I said nothing and left. Got to the car, checked the bag I had just gone back for and it was incorrect. Pissed. Went back in and told them and I was met with excuses. No apology or offer for compensation or anything. I waited while she remade my sandwiches and still not a word to me by way of apology. Finally they were done. The woman brought them over, gave me yet another excuse/explanation and finally said, "sorry about that." Inexcusable on several levels. read more

Drinks here are usually top-notch. I've ordered the same specialty drink for years, and the ones here taste the same as everywhere else. Baristas are nice and polite, and are usually talkative and go out of their way to make you feel welcome. However, I was doing homework at this Starbucks on 2-8-12 and I could hardly concentrate because the baristas were so busy complaining about washing the dishes and taking out the garbage. I know that public places will be a little loud, but customers shouldn't hear employees complaining loudly about doing the job they are paid to do. read more

The staff was friendly, nice, and efficient. They had great customer service! I felt valued as a customer.

Every time I come to this Starbucks, there is something that goes wrong! This time, we waited over a half an hour in drive thru for a hot tea and a frap! They never asked for our order so we had to drive up to window. When we got to the window we saw the employees inside laughing, hugging and carrying on (doing everything other than their job). After finally getting the drinks, we had to send back both drinks for remake. The hot tea had tons of loose leaf tea in it which is weird considering the chai is in teabags and they forgot to put coffee in the frap. We will not return to this location. read more

The worst Starbucks I've ever been in. Period! Workers were too busy tending to their 3 off duty employees to care about their patrons! I purchased 2 grande Americano's and walked out without them! read more

Really busy, took 15 minutes to get two drinks from the drive thru once we reached the window. Made my toffee nut frap wrong- they just blended milk, ice and toffee nut syrup. I had to tell them how to make it. My husbands flat white was gross. read more

Every time I stop here while on the road I remember why I don't like to stop here. Five minute wait in line. Another 15 minutes to get my drink. read more

Big thanks to to the staff at this location specially Paul I left my phone there and they were very helpful and nice. They coordinate every detail with me and FedEx to mail my phone back to home in other state. read more

These guys are the best. Store is super clean and fast and accurate on the bar. If you wanna see a good starbucks this is it.

Not sure if all Starbucks do this, but I feel that if you get out of the car, and there is no line inside, that you should get served before the line of cars in the drive thru. Clean, and convenient to the highway, which is why I frequently stop here, but it's irritating to wait when there is no body in the store. read more

TERRIBLE. Waited 30 minutes for a drink. There were 6 employees but only 2 ever seemed to be working. Overheard regulars saying no matter what time of day they were always that slow. Definitely do not recommend. read more

I stop at this Starbucks whenever I am coming back from Chicago. It is a fresh market store and It is a clean, well run establishment. The barista at the front counter was a tad unfriendly, but everyone else was very nice. Drinks came out fast and tasted great. I work for Starbucks and witnessed one of the partners (what Starbucks employees are called) using beverage repeatable routine (correct way of making drinks). As a Starbucks employee myself, I definitely recommend you visit this Starbucks! They will make your drinks right! read more

Typical Starbucks location. Friendly staff and fast service and the wifi is decent speed. That is all you really need in a Starbucks, isn't it? :) read more

Unlike so many Starbucks, this one hasn't gotten rid of its comfy leather chairs. Please don't change! Always a welcome oasis on the trip between Bloomington and Chicago. read more

They don't have dark coffee. They don't have any sandwiches shown on the case, Sunday. Great place for a sugary drink. Just ignore the menu. They don't have it. read more

This is my favorite location! My drink always taste delicious unlike other locations I've visited. I stop here a few times a week before and after work. I use mobile order most of the time. My order is always there waiting for me! read more