Wow what an amazing team! Quinn Bradly and Amanda Saul and Dulce are working with no power. They have been working without power for three hours giving complementary cold drinks and pastry's to all guests. This is the true New York spirit!!!! read more

Starbucks - Coffee & Tea Near Me - Howard Beach, New York

This Starbucks is beautiful. It's by the water and well-lit. No issues with staff and coffee. The 2nd floor is a beautiful, bright workspace. When it is quiet and customers are considerate, I can get plenty of work done. Unfortunately, over the years, it's become a hangout spot for pre-teens/ teens. I understand this is not a library or anything, but it would be greatly appreciated if this was addressed somehow. read more

Love, love, loooove this Starbucks, such a gorgeous, unique building, with a view! staff is always friendly and quick. read more

Starbucks - Iced Carmel macchiato and the green tea lemonade refresher sweetened (amazing) - Coffee & Tea Near Me - Howard Beach, New York

when working for starbucks it's a big deal to have a name tag on your apron for many reasons.. i been to this location numerous of times i can't even count being a loyal customer to this location i am not the type to leave a bad review but i gotten to a point where this barista has done my drink many times and always has an attitude isn't one to greet the customer nicely and if the drink is done wrong he will like to correct the customer! at the end of the day i am paying for my drink however i want it is the way it should be done especially if i am paying extra for certain ingredients on the drink! weather it's grande extra chai tea latte with extra almond milk in a venti cup the barista shouldn't be saying well it's a grande drink clearly it's not if i am requesting extra milk and the drinks are being measured in the shaker but no this barista with no name tag doesn't even measure the ingredients he just pours whatever he likes i got videos to prove it! starbucks please do something with this barista maybe getting him a name tag and some proper training again just like the first time he got the job thank you! read more

Starbucks - Coffee & Tea Near Me - Howard Beach, New York

Been coming here for years, friendly, efficient, clean... very well-managed. Lately everything I order is wrong. Labels right, just not followed. Simple items like a splash of milk turned into a latte. You can chill and enjoy your time working so long as you do things right, which as I've seen also from other customers is not the happening. Just pay attn. read more

Waiting for a plane to arrive and this is definitely a perfect place to wait it out in. It's a great Starbucks. It is roomy with plenty of seating and space. One of the greatest features is a cute fireplace that you can sit by while sipping on those holiday drinks. Also, there's cushioned seating along the wall which really is a plus if you plan on staying for a while and don't want to be in pain from hard stools. And under those seats there's outlets every few inches, which is heaven sent when you have to charge your laptop or phone. If I'm ever in the neighborhood again I would definitely come back. read more

They cannot follow simple instructions. Needs a lot of improvement at this location. Needs to clean this location. Always very dirty. Staff needs to be friendlier. Such rude people working there when you ask them to check on your order after waiting on your mobile order for 20 mins. And they make your order wrong after. read more

Starbucks - Got black tea, no sugar. - Coffee & Tea Near Me - Howard Beach, New York

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I've always had a pleasant experience at this Starbucks. I always order coffee on the app for takeout, and my order is always ready by the time I get there and it's correct. The only downside is that this location seems to run out of a lot of the food options I've ordered before, but Starbucks customer service is always prompt at getting back to me and refunding me for it. Seems like a very busy location, so it's not surprising they run out of food and some coffee so quickly. The staff is always friendly about it though and the coffee is great! Will definitely be coming back here! read more

Rudest cashier that works on saturday's.. Twice I've encountered her having an attitude and no sense of customer service.

Everyone and their mom literally come here. It's almost always crowded and you definitely have to order ahead of time. Order at least ten mins ahead. I just have to mention one experience I had today. There's this new girl I've seen for the second time in the past month. Usually people come and wait for their name to be called or check the names on the cups. This girl, Mia, made it seem like she doesn't want you to check the cups for names. She had my coffee and held it saying I have something else coming. I took the coffee anyway. I was waiting for about ten mins and asked her twice where the other order is. She asked me the second time if I ordered it separately and then said maybe I never ordered it. How are you going to tell me I have something coming and then you're telling me I didn't order at all. I showed her the receipt on the app saying I ordered everything at the same time and she said she'll tell them in the back. I got my other order a few mins later. I was there for 20 mins (not exaggerating) and I've never waited that long. I just didn't like the experience and her weird service. I haven't had to wait that long and I ordered twenty mins ahead of time! I dont know what I'm gunna do next time... read more

11-10 returned today and got me the same order. Thanks Gabby for listening, I tried to be discrete in voicing my displeasure because I know the job can be hectic and who wants to deal with a jerk for a customer. Coffee was made by Drew today and it was fine. Gonna hold off on making any changes to my rating until I see consistency. Updated 11-9 I am downgrading to 2 stars because for the life me I cannot understand why a simple coffee request can not get fulfilled. Got my coffee this AM, trusting it was done the way I want it; get on the Southern State and sipped it only to find out that I did not get a Venti Americano with Streamed half n half. How difficult is that to make. Very, very disappointed! Initially, I was a bit frustrated with this Starbucks because twice they did not get my coffee right and I was thinking of giving up on them. But they have grown on me. Overall, the staff are hard working and nice. A few standouts include, Saul and Amanda. They are the ones that have really kept me returning. They both have an upbeat personality and greet their customers with smiles and positive attitudes. A positive attitude from anyone making my coffee is a must. I like a good cup to start the day and I abhor having my coffee made by someone in a foul mood. The staff has gotten to know me and I them. Yesterday, Dorie (hope I spelt her name correctly) showed me where the coffee and water level for my coffee was in the cup before adding the steamed half n half, which meant she is paying attention to my requirement. Dorie, you have no idea how much that made my day. So thank you very, very much for that. 5 stars for you! It is this level of personal touch that makes a business stand out. So keep it up folks your customers will love you for it. Overall, the place is spacious. The upstairs has two sections. Inside with ample seats and power outlets and an outdoor deck. The outdoor upper deck provides a nice view of Crossbay Blvd as well as the canal that comes in from the bay. This next bit might not be important for most people but for folks like myself, this adds to the sensory experience. The canal hosts a number of birds, including Herring, Great Black-backed and Ring-billed Gulls. Some waterfowl can also be seen there - the usual suspects, such as Mallards and American Black Ducks. Inside there is plenty of space to sit. Do note, there is a regular crew of jibber, jabbers who take over one section and have discussions on just about anything. Fascinating to watch if you are into people watching. Despite that, there is another section there too with benches and tables. Maybe noise canceling headphones might be nice to drown out the blathering, otherwise it is doable. There is also seating outside - a few tables with chairs. Overall, this Starbucks is well laid out and provides an awesome experience. The staff deserve a lot of credit for keeping it clean and staying on top of what can be quite a busy place. This is my second best Starbucks I have visited in the county and I have visited some of the biggest including the crown jewel in Seattle. read more

I never make bad reviews, I don't find it to be kind. But time after time I come back and have the same issue. I order mobile before work and make sure to order early bc I know how slow it can be and it takes over 20 min for my order to be made almost every single time without fail. I'm late to work everytime I order from HB bc I have to wait 20-30 min for a coffee. INSANE. read more

The parking situation here is an absolute joke. Whoever runs this establishment needs to consider making this into a drive through or figure out how to extend the parking lot. Not even gonna get started in the incompetent employees. read more

Luiz & Saul are the best baristas EVER. I come to this Starbucks almost every day and I always get one of the two. They're always so welcoming and sweet. I get my large salted caramel Frappuccino with soy milk and they always make it with love! Haha Thank you guys! My days wouldn't be the same without y'all. read more

(COVID review) They have a great attitude and quickly and easily fix any mistakes - these people are totally overworked with everyone ordering online like mad but serve you with a smile. Love this energy! Great area, pretty store, great friendly staff. Good quality drink and amends. Thank you read more

I will give this location its stars based on the location itself. I am not a big Starbucks fan...I always feel like the coffee is burnt. Anyways a few years back I used to frequent this place before I became a coffee snob. It is a very nice building with two floors and plenty of room to grab a seat and read,drink and enjoy the cool central air in the summer or the heat with a fake fireplace during the winter. If it is nice out, take the drinks outside to the waterside patio area and enjoy the views of spray on tanned Gotti wannabes shining up their BMWs. Always makes for a great time. While nice, I did not think that the staff was anything amazing. They are the usual college ot high school kids just doing there job. Not knocking them at all, but I will not say "wow such amazing service". Its in a great location on Cross Bay Boulevard with plenty of dining options around so this location could also be a great dessert location after dining at nearby Prima Pasta, New Park Pizza or Lenny's Clam Bar. read more

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I ordered a PS CRÈME Frappuccino through mobile order. When I got there I instantly knew it was made with coffee. I told the young lady I wanted this WITHOUT COFFEE. She took the drink made it over 10mins later she calls my name and handed me the same drink with COFFEE in it. At this point I'm stunned! I didn't have the time to wait. I gave my drink away to my friend. I couldn't wait any more then I had; $6.26 down the drain! Please teach the workers between Crème Frappuccino and Coffee Frappuccino! Proper training is definitely needed! read more

This Starbucks is horrible slow crew members always late with orders always make the orders wrong never apologize. Needs to get retrained or new staff! read more

This coffee shop is about a mile away from my house . They are clean and full all the time. Plenty off people working and line moves quickly. Very efficient and good service. I go there twice a week minimum. Recommend highly read more

Starbucks - Busy morning - Coffee & Tea Near Me - Howard Beach, New York

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Probably the best Starbucks store I have been to. The store itself is huge. There is a main area where you can place your order with some limited bench seating. You've also got a large upstairs seating area where you can touch down and do some work. The upstairs is very quiet and accommodating. Perfect for getting work done or studying. They've also got an outdoor seating area downstairs and upstairs. Bathrooms also on both floors. The store was fully staffed when I went there and they were super friendly and the orders came out quickly. Honestly can't say enough good things about this shop. read more

I really love this Starbucks. They always take the time to ensure that my drink order is correct and that I am happy with the product. Plus if they mess it up they fix it right away without an attitude! Thanks for giving me outstanding customer service! read more

I don't normally write reviews but I have to for all my servers at Howard beach. You've been great to me & my co workers. Thank you for all the great service all the time - Jo :) read more

I dropped here before heading to Bay Area to drive my don to his soccer game. This is very busy location,especially sunny weekend with the people going out for the Bay Area. But all the staffs are very nice and quick to take order and prepare drinks. Also very friendly. Spacious and bright seating area. I like this location. read more

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Four stars for service One star for speed. Unfortunately it is not their fault. This place gets really packed with all the passing beach goers. The drinks are made well and the staff is always very enthusiastic and friendly. read more

Starbucks - Delicious in the clover - Coffee & Tea Near Me - Howard Beach, New York

Terrible customer service. Starbucks' drinks and food are great but this particular location made me loose my apatite. The staff "missed my mobile order" and gave a very sarcastic apology after having me wait a half hour for the order. read more

If I had to say one thing, it's that the staff here have fire taste in music. Location is nice too.

It definitely packed in here. It's needs a lot of cleaning down, the tables etc. the hosts seems as though they can have a better delivery with speaking to customer and customer service. read more

Possibly the nicest starbucks you'll ever go to. There's two floors, the lower has couches and benches with tables, the second has outdoor seating--- perfect for the summer months. This place is almost always crowded.. maybe because of the area? There's a parking lot but ... most likely you'll have to wait a bit for a spot to open up. The baristas are fast-ish (hey. . there's always some type of wait at Starbucks). One time I came here to buy the Beyoncé album (Titled: Beyoncé), the cashier laughed and said "you must be a huge fan to actually buy an album". ----Yes. Yes. I am. read more

Messed up a simple coffee order. If the cashier didn't have such of an attitude maybe he would have heard the order properly. Asked for a grande pike with 4 BROWN sugars. this guy put 4 RAW sugars. If you know sugar then u know its a big difference in the sweetness and taste. Anyways I was already late for work so I took it and left. read more

This is one of my favorite Starbucks: it has a parking lot, beautiful view of the canal and plenty of seating. It doesn't matter what time of the day you come here, there is always a line. The majority of the time I order on the Starbucks app for faster service. Great staff, if they get your drink wrong they will re-make it no questions asked. If you're a regular they know you on a first name basis. With the amount of people in this place they need a bigger parking lot, I've seen people park their cars on the sidewalk. Sometimes I have to park at the Gold's Gym or even further the Stop & Shop parking lots. read more

This is the nicest Starbucks by far with 360 views of the neighborhood and the water. There are two floors, and outdoor furniture on both levels when the weather allows. It looks like a giant beach home converted into a Starbucks. I used to frequent here to write papers for school and got to know the staff and the locals which are both entertaining and friendly. It's the best of old & new Howard Beach/Lindenwood all converging to drink coffee and hang out. Saturday nights might even produce an intense chess match or a game of backgammon. The beverages are always made properly here. Only issue is parking is tough and the occasional annoying kids will breeze through on bikes. Otherwise a great location. read more

They just opened up after renovations and the set up of upstairs is pretty neat! However, Idk what happened today. I guess new update and new staff. The new staff is just soo angry. Specifically the supervisor. I order a latte and Coffee cake , though it was busy I got my latte at a good time and I stood there for 30 mins waiting for my coffee cake. Found out through another order that they didn't have anymore. I wanted to ask her about my cake since it was taking so long but her demeanor was so not inviting. Got a refund and went to sit upstairs to read. As soon as I sat down, a staff came up yelling , " Upstairs is closed"! Lol The other customers and I jumped. The supervisor then came up and even more assertive. And she just started pushing chairs together yelling that upstairs is closed. The usual staff is more friendly and polite and Even though they closed at 10:30 pm, upstairs is closed about 3hrs prior not sure the reasons but I guess it's because conserving electricity‍. Idk read more

Starbucks - Coffee & Tea Near Me - Howard Beach, New York

One of the nicest Starbucks venues but the staff is horrible. Last three times I've been here the past month, the baristas can't get orders correctly or are incompetent. I actually saw one of the staff throw order stickers away without even checking if they were completed or not. If you hire s***, you're going to her s*** service. read more

come here all the time, grateful to have a place to get together with my friends. This is like our spot where we go to just hang out and chill, and I absolutely am so grateful for it. Some of my closest friendships and best moments were made here, so I'm grateful. The workers are close with their customers and they remember your face, which I think is sweet and I enjoy. Although don't wanna have a bad experience with one, or else they'll probably avoid you, not tryna sub though. cute little place, drinks are good, people are good. I love this place. Recommend this to everyone! read more

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This Starbucks location has plentiful seating - take your pick: on the ground floor where there is AC/heat, upstairs to absorb some Vitamin D, or outdoors with a beautiful view facing the water. The service here is rather friendly, most of the time, but it really depends on the time and day of your visit. It gets pretty crowded here at times, requiring you to wait 10-15+ minutes for a fancy drink and probably 5+ minutes for a regular coffee, so I usually order it through my app and pick it up right away. There's also adequate parking surrounding the establishment, which is always a plus. read more

This is certainly the nicest Starbucks in the 5 boros IMO. We go here on the way to and from Rockaway Beach. Unfortunately though we made it to the beach my pain level increased dramatically so we had to go home! We stopped here as I was dehydrated for some of the refreshers. http://www.starbucks.com/refreshers/en-us/Products We got the Very Berry Hibiscus with whole back berries. It is a nice change from all of the caffeine products. This is one of Starbucks lowest calorie products at 70 calories. http://www.fatsecret.com/calories-nutrition/starbucks/very-berry-hibiscus-refresher-%28grande%29 Now about the store itself. It is always crowded since it is so nice. It has free Wifi and a lounge outside that looks like a beach lounge. There is also a roof top deck which is the only Starbucks I know of in the 5 boros with a roof top deck. The only problem and it is a huge problem is West Nile Virus. Going into this Starbucks we both got bit about 6 times a piece which is why we didn't take pictures of the outdoor lounge. All we did was walk in and got all of these bites on the way in. It is on the water and is swarming with mosquitoes. Other customers were complaining about it as well. It is not the fault of the store at all but just a heads up with West Nile Virus in NY and so many mosquitoes there it is a concern. read more

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Not really a coffee drinker but yesterday I decided to try a Carmel Frappuccino. I took a couple of sips when I noticed a long red hair in my drink, immediately took it back to the barista who told me to get back in line for a refund. Supervisor at the register then asked if I wanted a refund I replied yes my drink had a hair, her reply was "I don't care about the reason, which drink am I refunding". Her total disregard of the hair in my drink is a direct reflection of her own personal hygiene and that of the Starbucks of which she supervises. read more

Starbucks - Long Hair in my Caramel Frappuccino. - Coffee & Tea Near Me - Howard Beach, New York

I can't believe I'm reviewing Starbucks again. I'm more reviewing this particular one and I won't get into the products because it's the same lattes and fraps you find at all of them. It's right on the Crossbay and faces out on the water so you can watch the nice chill in the air dissipating as the sun starts to warm the day up while drinking your overpriced latte and if it's nice enough out you can go upstairs and sit out on the balcony. I love going here in the morning and hanging out with my laptop or a good crossword puzzle. Apparently, everyone else in HB does too. this place has such a devoted following that puts all other Starbucks cult followings to shame. There's the Emo boys in the corner with their hoodies, and HP laptops and the guy that works out the horse-racing statistics on his Mead notebook but my favorite is the little group of old men that congregate here to tell jokes and grumble about their wives. I heart them best of all. Sadly, I never seem to be able to snag my own table at around 8:30 and i have to sit at the communal table which makes me feel that I've seriously lost some cool SB points. read more

I love Starbucks! No way around that but this location is one of my faves as far as service and location is concerned. As with most business in the HB area parking is a mess, this location as a parking area but unless you are in during the wee hours of the morning it is usually packed. So I stick mostly with the side metered parking which also can be quite the zoo. Anywho, the location is beautiful, plenty of seating outside and inside. There is a nice upstairs quite area and doors upstairs that also lead to a water view of the bay. Truly, beautiful. The service is also really good, the ladies who work there when I go are actually happy and polite! Overall? Its Starbucks! And a good one at that :) read more

Aaaayooo. It's the Starbucks Church! The Starbucks that looks like a Church. Yah. It is so nice here. There is an outdoor seating area that comprises of an upper and lower level. The coffee is just like any other Starbucks coffee but BETTER simply because the environment was so refreshing and comfortable. They somehow wrote my name like this "er:(a". That sad face made me :). read more