1. Star Group

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    West Park, FL

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    Star Group

    4.0 (4 reviews)
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    Cherry Roofing

    Cherry Roofing

    2.6
    (21 reviews)

    I survived that hurricane from hell named Irma Sept 11, 2017. That damn storm looked like it never…read morewanted to end! I was without power for 2-weeks (I'm not complaining, some people in Puerto Rico are still without power) The heat was too unbearable to stay at home - so thanks to the open doors of family friends and hotel accommodations the process wasn't too bad. During the storm I sustain water and roof damaged. I received several estimates from multiple roofing companies. I did my due diligence on every company as well as read the YELP reviews. I decided to go with Cherry Roofing (John Cherry, Owner). They have been in business since 1954 and is located in West Park, FL. The process was long, due to so many homes affected by Irma (who took on a personality of that which appeared to be like a scorned women). I think it took 3-weeks or maybe a month after I hired them before they actually started the work. From the moment I met Sudean, office management personnel I got a good feeling that I made the right decision. During the reroofing phase, I got a bit heated because they didn't communicate with me that I needed to cover everything in my family room. When I got home one evening I couldn't believe what I was in store for. OMG... there was hot tar that had dripped down onto my rug, furniture just a blanket of loose shingle particles everywhere. I was beyond upset. I called them and they sent someone over that evening, which was the night of Halloween. I didn't open my door that night because it was late and I didn't feel like the headache after such a long day at work. They sent 2 other men over during the day the following day and they cleaned and removed everything.

    Stay far, far away from Cherry Roofing. i had a leak in the room leading to the carport, precisely…read morewhere the main roof connects to the carport. The smooth talking salesman, John Cherry, came out, inspected the roof and assured me that he could fix the leak for only $1999.00. I agreed. His team came out a few days later, removed the tile halfway up the roof and started the repair. I handed them the check for payment in full. Several days later, the workers returned, completed the repair and replaced the tiles. Then it started to rain. The leak in the room was worse than before. I have no idea what the workers repaired. I called John, explained what was happening and he came back to see the work. We'll before he could get back, the leak EXPANDED INTO THE BACK WALL that connects to the carport. The wall was wet, but even worse. The Pella impact window that I had installed 3 years started to bulge from all of the water that had collected within the wall. John finally came out to see the damage and insisted that his guys would have to come back and go up higher on the roof , and redo the repair, at an additional cost of $8000.00, and advised that we need a complete new roof anyway. I asked how much. A day or 2 later, we got a quote for $37,000. I asked John to lower the price, deducting what we had already paid for the failed re0air. HE HAD THE NERVE TO SAY NO. I've asked John just to fix the botched repair left behind by his crew. I have had no reply for him. So here I am still with a leaky roof and a bulging wet wall and window. I've been advised to get an attorney, which I will do to Sue Cherry. See the attached pics.

    Star Group - roofing - Updated July 2026

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