Next month, I'm supposed to go over to England for a wedding. So because of that, I needed to get a passport. Now, I'm not even sure we are going. Kinda sucks tbh. I was looking forward to the family reunion and to visit Scotland and Ireland. I went to the Boise post office to apply for it. Didn't know you needed an appointment bc the internet said walk-ins are ok, but appointments recommended Tues-Fri. Monday totally open for walk-ins. Long story short, dude at Boise .. ABSOLUTELY MISERABLE human being! Ugh just not a nice guy. Only thing nice that he did was recommend other places to go bc the earliest I could have gotten an appointment was too late for when I was supposed to travel. He mentioned Star City Hall: I checked online... tons of available appointments. I got a few weeks ago and Stephani (I believe was her name) seriously... NIGHT AND DAY compared to the miserable human at Boise post office. Omg she was SO NICE! I know a lot of these people who work in DMVs, city halls, you know..government jobs have a bad reputation...and with good reason. They're never nice lol. Then you come across someone like Stephani (and I'm pretty sure that's how she spells it hmm) and it's just so wonderful bc you're handing over important stuff to them...like your original birth certificate that they take during the process of getting the passport. So going to her, I felt so much more comfortable doing that vs that twt at Boise post office. He was just ... mean. Wish we had more people like her at Star City Hall. Again, just the nicest person! City Hall there is super nice. So small and so homey. Star hasn't been totally taken over (yet) by transplants. Still has a small town feel to it. I take my little man, Alfie, over there too for his grooming. Star is just a nice place. Crazy to see the growth tho after many years of driving over there. Sorry, that's off topic. I hate to send more traffic to Star lol, but if I can avoid Boise for anything like this and can get it done over there, I absolutely will. Just a 20 min drive for me anyway. With traffic, takes me over 30 mins to get to downtown Boise and I don't live THAT far from downtown. So even if my European holiday doesn't happen, I am BEYOND happy I decided to go here and had her be the one who helped me. Made the experience all the better! So if she sees this, thank you so much for your kindness. They are lucky to have you. Happy travels, Yelpassporters!! Cheers! read more

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Update: Came here this morning to renew my passport. My wife and I had the pleasure of meeting Jacob. There was no wait and Jacob was super helpful and explained the process in detail. He is a native Idahoan, from New Meadows originally, and gave us all sorts of ideas on things to explore in our new state. Thank you Jacob!!! read more