Left out major part of service, told me it wasn't necessary despite their own systems from Mazda…read moretelling them to do it. Despite owner's handbook saying to do it. Knowingly falsified the service record. Only got the service finished a week later after I chased them on it. When Mazda asked for feedback I was honest about being disappointed. Apparently Rockingham don't like honesty as their MD contacted me, called me a liar, told me I'm welcome to go elsewhere and suggested I go see him in person if I have anything more to say. All before asking my side of the story. Have previously been a customer for decades. Worst customer experience ever. No respect for customers or the condition of their cars. Not to be trusted, and neither is the service record of any cars they've worked on.

Good company, arrived on time and a fair price!read more

booked taxi for 6.30am. they fully knew we had to be a bus for 6.50. phoned again last night to…read moreconfirm again - day trip to London. taxi finally arrived at 6.46am!!! giving us 4 minutes to get to Desford from Braunstone Town. Appalling time keeping. avoid