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    Stanley Steemer

    3.0 (17 reviews)
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    Services - Stanley Steemer

    Air duct cleaning

    Carpet cleaning

    Damage restoration

    Stanley Steemer Photos

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    They were polite and very efficient...I will give them that. It only took them 1/2 hour to clean the living room, family room, 2 sets of stairs and a hall. I thought it was a little too fast ( I was right). When they left they said they had put my couch and loveseat on blocks so the carpet under them would dry. I went down the next morning to remove the blocks and ... there weren't any blocks. There was still stuff under the couches, so I decided to vacuum my recently cleaned carpets with my rainbow and came away with filthy black water. I had another company coming to clean my couch and they were shocked at how dirty the water was for the carpets just being cleaned. I emailed the company with pictures and wait a week. No response. Use a different company. I am pretty sure all they did was get my carpets wet.

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    1 year ago

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    7 months ago

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    5 years ago

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    6 years ago

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    6 years ago

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    9 years ago

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    Review Highlights - Stanley Steemer

    I had four bedrooms, a hallway and my stairway cleaned, deodorized and protected.

    Mentioned in 2 reviews

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    SERVPRO of North Central Colorado Springs - Standing water in basement after storm, pre and post mitigation.

    SERVPRO of North Central Colorado Springs

    (9 reviews)

    If I were just rating the cleanup and demo work, I would have given ServPro 5 stars. I was out of…read moretown when the leak happened. I called them and they came right over and began mitigation. They were respectful of my property and were careful of my pets. The demolition team was equally professional. They were careful to mask off the area if they were creating dust, etc. My problem is with the reconstruction. I had decided to go with ServPro because they had done such a good job. The Estimator came out, and did his thing, and then I heard nothing back for two weeks. I checked with the insurance and they hadn't heard any.thing either. I called the Estimator and he said he would follow up. A week later the insurance adjuster finally got his quote. Once it was approved by the insurance company, I called ServPro again and setup a time to walk through with the contractor. No one showed. I called ServPro and left a message. No reply. I called the national number and they connected me to the local office who said that they would have someone contact me ASAP. A week later I called the Estimator again, leaving a frustrated voicemail, when someone else picked up and said they were the new Estimator and the old one no longer worked there. They promised to get back to me ASAP. No one ever followed up. Naturally I decided not to continue trying to get answers from them, so now I'm going with https://sunsetdreamhomes.com/.

    What a nightmare this company is! I would recommend doing it all by yourself over hiring this…read morecompany. We had a flood in our condo and Servpro was who the insurance hired to do the restoration. The whole process was a complete disaster. They actually got most of the restoration done and then one of the employees put the broken pipe back on instead of the new one and flooded the condo again. They don't bring in licensed plumbers/carpenters, they just hire someone they believe can get it done that is the cheapest option. That has caused us many leaks and problems with doors/cabinets. Use anyone else besides this company!

    Stanley Steemer - carpet_cleaning - Updated May 2026

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