They should be zero out of five stars. They've caused so much stress over the last few months because of their billing. I went in for some surgery. I have stage four pancreatic cancer. They sent me a bill saying my portion of the bill was $1000, which we paid in October 2025. My insurance company ended up paying that $1000 also, so they got paid twice for this amount. As soon as we realize this, we called them back with the our insurance company on the line. They told us that we would be reimbursed within two weeks. After two weeks went by, we had to call them back again with our insurance company on the line. This time they told us it would take 30 to 45 days. This has happened multiple times every 30 to 45 days. It is now March 2026 and we just got off the phone again with them yesterday. It's been six months and they can't reimburse us after being paid twice. We paid with a credit card. Any other business can reimburse you and fix that issue immediately. It is ridiculous that they can't reimburse us for double billing us immediately. They just told us we have to wait 30 to 45 days again. read more
