Incompetence was in full display between the on call vet and the answering service. Answering…read moreservice said the vet was not on call and the vet said he was. I drove to the vets house and he did come treat my horse. However, the next i called the answering service, which is their protocol and i got the same result...the vet is not on call. As a result, my horse died a very agonizing death. I asked the vet to speak to the answering or have them call me and both parties and a little funny. The vet would not give me the name or a direct phone number of the answering service. Naturally, i waited to call the answering service after hour and just got the run around.

I was desperately calling vet after vet-my 33 year old horse, Buddy, had fallen down on the ice and…read morecouldn't get up. Although I hadn't used this clinic before, the wonderful receptionlist said the vet was booked solid (like all the other Ronan, Polson, Kalispell and mobile vets said) but she would tell the vet. She called me back ASAP and said the vet will come on his lunch to my home in Elmo. They said that they felt they couldn't let a poor animal suffer. If my other animals need vet care, this will be my one and only stop. Thanks so much, you are truly compassionate humans. Judy

Been taking care of our 5 dogs for years best vet in Polson or Ronan and will come to your house…read morewhen they pass on

Dr. Deb and her staff are wonderful! Very compassionate and carrying. They were able to see my…read morelittle dachshund Harper the same day I called. Very, very reasonable charges.

Great service! They were able to accommodate small emergencies in couple occasions. The vet and…read morestaff were super helpful and very friendly. Will definitely be back hopefully not for emergency situation.

I've used Dr. Tyler for over 15 years. At one time, he was a caring vet, but that is no longer…read moretrue. Several months ago, I brought a newly acquired Rottweiler imported from Serbia to him for an exam and updated DHPP and Bordatella shots. My concerns were that she appeared somewhat overweight and inhaled her food. He checked her heart but never performed any type of further check up nor did he palpate her abdomen. He gave her vaccinations that contained live viruses, recommended a diet and a slow feed bowl. SIX DAYS LATER, this dog delievered FOUR puppies. NEVER should a pregnant mother receive vaccinations containing live viruses as they can cause spontaneous abortions, stillbirths, and birth defects. All puppies either instantly or eventually died. I called Tylers office three times during this horror and he NEVER returned my calls. I went to his office and requested my dog's medical records the following day. He didn't even have the decency or courage to confront me or apologize for not performing a complete exam on the mother. His extreme negligence is inexcusable!

I have 3 dogs and 2 cats . I used another vet until I learned Dr Tyler was not moving as some of us…read morein town thought. All my animals have they checks here with shots. They are always friendly and work to get you in when it is convenient for you. Prices are great as well

Marcos Puiggavi was excellent. They took care of our pup like he was their own. And in an…read moreemergency, they handled everything so efficiently and effectively.

Excellent customer service as they got us in over Christmas, we forgot our dogs medicine on our…read moretrip here. They were quick to respond & help us out.

Update...we still use Glacier Animal hospital for our dog. Staff is helpful, and we see Dr…read more Robinson and she's great!

Entire experience every time is amazing . So friendly and caring we trust these people with our…read moremost important family members ..Boone and Crockett

This clinic is terrific with only 1 exception. Adam McDougall. He would push euthanasia before…read moresuggesting that there may be a payment plan. The word euthanasia shouldn't be spoken until there's literally no other option. He just wants you to pay it all ASAP so he gets his paycheck quicker. He doesn't realize how close he came to needlessly killing my cat. Here's what's terrific, most of the staff are warm compassionate people who are great with pets and generally very human. Doctor Cross being a perfect example. We've brought pets here for years and Adam McDougall is the only horrible experience I've had here.

I used to adore Missoula Vet! I had planned to stay here for the rest of my dogs' life However,…read moresince Dr. Andrew Cross (I absolutely adore you, Dr. Cross!), sold the business, it has transformed into one of the most unprofessional and greedy establishments I've ever encountered. I should have heeded the warning when I received the email informing me that they would no longer send prescriptions to third-party pharmacies, claiming that third-party pharmacies lost scripts, filled the wrong medications, and those medications could be compromised and potentially dangerous to the animals. As someone who works in a pharmacy, I can assure you that losing scripts and filling medications incorrectly would result in job loss. Moreover, we also dispense drugs through McKesson, just like Missoula Vet does. If I were to inform a patient that we do not accept prescriptions from Missoula Vet or any other provider in this town, it would open up our pharmacy to lawsuits, and I would lose my job. And let me be clear, you guys are not cheaper than Chewy! Professionalism at Missoula Vet is absolutely appalling! Two weeks ago, I had to bring my sister's dog in for an emergency appointment. The veterinarian didn't even bother to look at his chart, she talked down to me (practically yelling), and argued with me about the medications he was prescribed, claiming they don't prescribe those for his condition. A week later, I brought my dog in for an ear infection while waiting in the lobby for the technician to finish cleaning out her ear. There was another man with his dog, who was paying the receptionist and then left. After he was gone, the ladies at the reception desk started trash talking him. I overheard every word of it. (I'm sure they've said some colorful things about me too.) This is why I'm leaving Missoula Vet. I know they won't care. Thank you, Dr. Cross, for taking such great care of my dog. I will miss you!

We adopted our puppy from Mission Valley Animal Shelter July 25th. We saw him on their website and…read morewent up one weekend to visit him. We were able to claim him and had to wait until he got neutered. Despite having to wait an extra week for him to get fixed due to a vet emergency, the wait was worth it. He's neutered, microchipped, and up to date on all his shots, save for his rabies since he's not old enough yet. However, they did say they will pay for his rabies vaccine when he gets it and they also pay for the registration for his microchip. They have an amazing adoption fee, all above services included, $125. The staff were very nice and communicated with us despite us living 4 hours away. I would recommend this shelter to anyone!

if 0 stars where a thing i would absolutely give them a 0, maybe even negative. I sent in an…read moreapplication after falling in love with one of the puppies there online, after sending in my application i went to visit the puppy at this shelter also. A staff member called myself, & my two references & without hearing anything back after a while i decided to call & check up on the process. I called for almost everyday for about a week & a half, no one would give me an answer or when they said they would call back they never did. Finally i got ahold of the manager & she said the puppy had been adopted that morning. I was told that my application 2 weeks prior was one of the only ones & that it was looking very good for me, then basically got ghosted. This shattered my family, as we were all in love & looking forward to taking the sweet pup home to be apart of our family. The staff was rude & laughed after telling us the puppy had been adopted by someone else. I wouldn't ever recommend this place as it only has led our family to disappointment.