Excellent customer service. Certified staff,and they take…read morepride in their work. I definitely recommend this shop if you care about your motorcycle.

If you are looking for a place to find those ever so hard to find parts for your motorcycle, then…read morethis should be your first stop. Steve has the parts and knowledge for older Harleys. He has at least a half-dozen pan/knuckleheads in his personal collection. He and his guys also work on bikes, new and old. Very good place and I hope it stays in business for a very long time. At least until after my pan is finished. OK, so way after that, but still..........

I scheduled to have my scooter serviced here last week. On the phone, I spoke to the owner who said…read morethat I could get my Honda 6,000-mile checkup there for $100. That's a damn good price, so I made an appointment. When I got there, I found two guys out back working on scooters as if it were some dude's garage. They had none of the equipment necessary to jack up the scooter to inspect it from all sides. Still, I figured they could do a decent enough job without it. I parked my scooter and went inside. The owner wasn't there. His 15-year-old daughter was running the counter. She was very, very nice and very polite, but she didn't know squat. I felt really uncomfortable. It's a Honda, after all, not the cheapest scooter, and it's my only means of transportation. I asked her how long the maintenance would take. She said about 45 minutes. The Honda checklist for the 6,000-mile maintenance is enormously long and there's no way it could take just 45 minutes. So, just to be sure, I asked her again if the guys were going to run the Honda checklist for the 6,000-mile maintenance. Her response: "What checklist?" I explained and she said she could look it up online. She pulled something off some random blog. (In case you don't know: You can't pull the Honda checklist off the internet, because it's published and copyrighted by Honda and given only to Honda-authorized repair shops.) I told her to please go ask the guys what they intended to do. When she came back, she said they were changing the spark plug because it was nearly burnt out, and changing the oil. I told her I change my own oil, so I didn't bring it in for that. I brought it in for the 6,000-mile maintenance check. She was very apologetic, and said she could take the blog checklist out to them. I said no, tell them to stop. I'd had enough. She went and told them to stop, and one of the mechanics followed her in, sat down across from me, and tried to convince me that he was competent and was going to do everything any other Honda-certified mechanic would do. I don't speak mechanic-ese, but I didn't trust him. He was clearly trying to pressure me into staying. So I told him I'd rather take it to a Honda dealership. He said there isn't one in Lafayette. I said whatever, I'll drive to Kokomo. He asked me to pay for the spark plug they'd just put in. I said no problem. I paid for the spark plug, amid the receptionist's many apologies (she was really the best part of this whole experience), and went out back to take my scooter away. Far, far away. Guess what? I couldn't pull it off the center stand, because one of the mechanics had put the switch on backwards. The other one told him to turn it around. He did that and I pulled off--straight to another maintenance shop. Fast forward five days to today. I'm riding up the Columbia Street bridge, and the scooter dies. I've had this scooter for 3 years and it has never--not one single time--died on me. I freak out, because it's too early for any shop to be open and I don't have a cell phone. Fortunately, some kind construction worker let me use his phone. I called the OTHER scooter shop and they came and picked it up. When I got back to their shop after work, they told me what was wrong with it: The spark plug cap had been put on wrong. Lesson: DO NOT EVER, EVER, EVER GO TO THIS PLACE!

one star because this is the lowest i can go. I have bought one scooter there, and i took my other…read morein for a general maintenance check when i bought it. they said just needs a new tire on the rear. 2 weeks later, the motor blew. they told me it would take 3 hours to put a new one on. so when i did get it back 3 months later and multiple phone calls, there are more than 3 body parts missing brakes don't work well like i brought them in. its just a very poorly managed business to me. if you like what you are riding now and want to keep it that way, "you will pay for what you get" go to a certified shop.

I visited Hunters Moon in early September. Kevin was my salesman. I test drove 3 different…read moremotorcycles. It took hours, and he was very very helpful and patient. I ended up buying the motorcycle he recommended initially! It was great to try all of them. It made me very comfortable with my choice. The whole team went way above and beyond the call. I appreciate everything they did for me. Now, months later, I am thrilled with the Royal Enfield Shotgun that I purchased. It suits me perfectly. I highly recommend this dealership!!

Excellent sales and service team. Seemless purchase from this store and just as important the…read moreservice. Great response and timeliness. Even after the purchase they will respond with questions. Thank you.

Last week I was on a on a cross country road trip. I had already completed Ontario, Ca to…read moreWashington DC on Run For the Wall. I was now making the run to the Middle East Conflicts wall when I bike won't start. I get my bike here hoping that it would be an easy fix and I would be back on the road soon. I was crushed when the service writer told me that he would be able to get to it sometime the next week. I was crushed. I had to get back to CA later that week. I mentioned some of my plight and was told that he would do his best to get to it sometime that day. A tech was on my bike in an hour and thoroughly diagnosed my bike. I was back on the road 5 hours later. Thank you Indian Motorcycle of Lafayette!!!

I had been told this dealership has great customer service…read more.... Recently I had replaced my front tire on our 2017 Roadmaster, and did not realize the TPMS had not paired up. I called the dealership on a Saturday morning and spoke with Brent, he said "come on in" and we will get you set up today. Upon arrival Kelly made sure we got into the shop right away. I had also heard good things about a mechanic named Randy over there. Randy is a very seasoned mechanic, he did a great job getting the bike out of the shop in no time at all. Kelly checked back in with us after we did some shopping to make sure we were well taken care of. My wife and I cannot say enough about the outstanding customer service we received on our visit to Indian Motorcycle of Lafayette. By the way, we got some great deals on jackets and gear, the dealership has a great inventory to chose from. We will be back!

It is difficult to review this place since there is nobody in their peer group in Greater…read moreLafayette. If a person has a metric bike, this is the only shop available. I once tried to deal on a new bike, but their extra "fees" were extremely high. The destination fee seemed to be as high as cars. Certainly, more bikes can fit on a hauler than cars. The parts department is good and the guys at the counter are very helpful and knowledgeable (over the phone too). The service dept is fair. Their timeliness is lacking. They once told me the bike would be done on a Tuesday (after having it for 3 days). By 5 p.m. I had found a ride to take me there. When I arrived it wasn't done. They called my day phone AFTER I had already left. Since they knew the timeline was tight, why not call much earlier in the afternoon and tell me to contact them before I left?

Came in here with a friend to look at used bikes. Not one of the used bikes we looked at had been…read morecleaned before it was put on the showroom floor. I can't speak for anyone else, but if you can't even take care of the little things how can you take care of the big stuff?

They have Anything you want IF what you want is anything pertaining to Seadoos, Indian motorcycles,…read moreCan Am, or Polaris products .... It is a very spacious, clean store. They also offer service for mechanical and tire issues. They staff is knowledgeable and friendly. Of course nothing is cheap.... What is that saying? If you have to ask the price you probably can't afford it....

This place is a joke. Rude, arrogant and awful customer service, and that is if you can even get…read moresomeone to ask you if you need help with anything. I have honestly tried to give this place a chance several times, but issues with both service and sales and I am done. Good luck guys.

Took my motorcycle in to have new tires mounted. I supplied the tires and they quoted $122 for…read moremount and balance. I thought this was fair as I have have changed motorcycle tires myself in the past. I wanted to have a shop do this as I no longer had the inclination or all the required stands to change tires on a cruiser. I took the motorcycle in late on Saturday and they had it done late the following Monday. I was notified shortly after 5:00. They close at 5:30 so I had my son take me to pick it up. When everything was done I was walking out the door after 5:30 and my son had already left. I almost lost it turning out of the lot onto Earl Ave. Hit the brakes at the light and had a severe vibration. Now since the motorcycle had the original tires on it when it was taken in it was perfectly fine. I get it home and put it up on my lift and start looking at things. The drive belt was horribly over tightened. I gave them specific instructions on how the belt was to be tightened because of issues with the rear wheel bearings on my particular motorcycle. They completely ignored those instructions. When I went to redo the belt tension the wheel adjuster nuts on the right side of the wheel weren't tightened. You could move the nuts with your finger. The wheel alignment was not correct and what really p----d me off was the fact that the axle nut was barely tight. When I put my wrench on it the weight of my hand moved it. I was able to improve the situation but still had a vibration. Went to a competitor and talked to them that I was suspecting a crappy job on tire balancing. They didn't remove the old weights and there was a lot of stick on weights on it. So I purchased beads that go in the tire to balance it. When I removed the stick on weights, the had added 2.5 ounces on the front tire alone! And an ounce to the rear! That is over and above the original weight they didn't remove. I have almost eliminate the vibration but I have marks on the front rotor that looks like they used it to pry against with tire tools. Since I have been in the metal working industry I will setup an indicator and check for this. Through all this my wife said take it back. I said no way, they messed this up so bad that they will never touch anything of mine again. This was the first and last. All in all the only way I can describe the work they do is complete and utter incompetence. They should have their business license revoked for endangering the public.

DO NOT WASTE YOU'RE MONEY ON ANYTHING FROM THESE GUYS!!! They'll con you into buying something they…read moreknow has issues and when you want it fixed they'll say that's just the way it goes! Unprofessional and clueless. If I could give them less stars I would. This is a warning to all people who assume Twin City Motorsports would have the best interest of the consumer, they are not concern about anything but screwing people over and taking their money. Amazing they're able to do this and still be in business. I feel bad for the employees that don't know their management is taking advantage of people and giving the innocent a bad reputation. Save your money and go to a professional with a reputation of excellence!