After being a patient at this office for 30 years, I expected better. Originally this was Dr. Miller but doctors have changed often. My insurance changed and I inquired what my out of network cost would be, so I could continue at this location. I was given a number, but the actual out of pocket was 3 times that amount!!! I could have found a new dentist in my network, which is now a certain. I was NEVER told this could be higher, I was told this was my out of pocket expense. Trying to explain my concerns to Dr Shoba was impossible because I couldn't get a word in. I feel I was misled and they dropped the ball. This was on top of a previous experience, a couple of years earlier. I went in for an issue with a tooth, and they suggested, since I was there to go ahead and do my cleaning (I had an appointment for the next month), this would save me a visit. But this took place before the 6 month window so my insurance didn't cover any of it. I had to pay it all out of pocket. I believe that situation was their responsibility to make sure I was within insurance guidelines, It would be a fair expectation to receive accurate information, and they failed both times. I would not recommend this office. I started out at this location with Dr Miller, and when he retired things were never the same. He would have handled it much better. Several different dentists have been through this place like a revolving door. I will not return. read more